Marina Suites Puerto Rico Gran Canaria
Reviews – Recensiones
08:28 13 Aug 22
Just had 10 nights in room 501, I would strongly recommend the rooms overlooking the pool/sea as the views are lovely and sun is not blasting into the room on an afternoon. We complained about the air con several times as we could not get the room to below 22 Deg! This was never addressed as it was working correctly, I suppose it's not an issue with the new Spanish rules from 2023 that stop anyone cooling a room to below 27 Deg!! Service was good, food in the pool restaurant was ok but expensive for the quality received. We liked the restaurant just around the corner for a lunchtime snack/drink where beer was €2 instead of €5.60 in the hotel. And burgers were better quality and less than 1/2 the price too.Sunbeds were pain in the backside, we were a group of 10 so had to get down before 7:30 to queue up for themWe made a point of all going down and staying on them, many people would send a proxy down to grab the beds and then not appear for hours, naughty really as by 9:30 there were none left and some people were laying on towels on the concrete floor whilst sunbeds were all reserved. The hotel have a policy of removing towels if sunbeds are not used for 45 minutes. That's simply not true.Hotel was kept spotlessly clean and staff were very friendly and polite.In summary I would definitely return but not for a few years.
21:21 03 Aug 22
This hotel was just amazing the staff were so nice couldn’t say anything bad bout it definitely go such a good hotel with a wee kids club kids love it best place ever
Rafaela Decker Zeferino
13:56 17 Jul 22
I stayed for 7 nights with my husband and everything was perfect… breakfast was delicious, lovely and helpful staff, very clean and tidy! We loved and highly recommend
21:10 20 Jun 22
Just returned from an amazing and excellent holiday, room size is perfect, great house keeping every day from Maria.Infinity pool is beautiful to relax and loose yourself in the moment overlooking the sea.
22:07 17 Jun 22
Amazing hotel with helpful, kind staff. We've stayed here for two weeks and had a wonderful time. WiFi is fast, infinity pool is just spectacular. I definitely recommend this place for a stay!
21:50 11 Jun 22
I would happily visit this hotel again. My favourite part was the entertainment host Gabriel, he's absolutely fantastic at what he does, usually I would be too shy to get involved in anything but it was certainly the opposite. Only thing I would mention is service can be a bit slow in the restaurant, we were waiting quite a while, but the food was delicious and the staff were very friendly. I'd defintely recommend anyone visiting Gran Canaria to stay here.
16:49 06 Jun 22
More than a self catering apartment. Excellent room and very very clean. We will be back.
05:39 22 May 22
Brilliant hotel, very clean and fresh, staff friendly and helpful. Would recommend, will definitely stay there again 👍 the pool has view out to sea
08:11 18 May 22
Beautiful rooms beautiful view from our apartment and most of the staff very helpful would definitely go here again plenty of sunbeds,the infinity pool is superb.
21:47 15 May 22
We came for a family holiday early April 22 for my husbands 40th birthday.We booked and paid for a suite, hoping we would be on the top floor, unfortunately we were only on the 5th floor. Our family members paid for a standard room and they were on the 8th floor, slightly bizarre but nether the less, we still had gorgeous views of the harbour and the pool and the sea and our room was amazing.The hotel was lovely, very clean, very well looked after.The pool was absolutely stunning, albeit slightly small to cater for the amount of children in it.We generally ventured into to the adult only area in the afternoons as the wind was barely felt in there and much quieter.All but one member of staff was friendly, I had an encounter with a woman on reception whom when I approached to say my room kept wasn't working, was incredibly rude, told.me it was because I had my card near my phone
19:22 12 May 22
Fabulous ten days in the Marina Suites - highly recommend upper floors with sea view. Spacious clean rooms with daily cleaning & copious towels. Lovely helpful reception staff. & fabulous facilities especially the pool & pool side bar. Dreaming of going back already!
16:01 02 May 22
Great place to stay, excellent rooms and location perfect stayed here many times , never disappointed xxx 5 star 🌟
06:54 26 Apr 22
Beautiful place to stay ,comfortable bed spacious well maintained rooms and a sea view from the balcony ,highly recommended.
08:12 23 Apr 22
Up on floor 8 corner suite stunning viewHotel really clean staff friendly and helpfulTheir main restaurant closed Monday and TuesdayNo entertainment in evening buffet breakfast you can sit outside near pool
12:15 18 Apr 22
Was a great stay and the location and the hotel are great for a family or a couple, the only slight negative is the pool area can get very busy and that means you have to be up early to get a bed sometimes. Other than that 5 stars.
21:32 09 Apr 22
Booked directly with hotel for five nights. Good communication, love decor and use of up cycling furniture. The extra bed for child was a bonus. Clean and spacious, good kitchen and great space on balcony. The room fixtures were a little tired and could do a lick of fresh paint. But breakfast was a treat, always fresh and generous. The dinning area is great with the best view of the infinite pool and ocean. Friendly service! Go!
08:52 14 Mar 22
The location looks great on the promo shots and for the most part it is but down on the ground ib the way in and out of the hotel wasn't for me, I'm not a fan of the rusty cage look.
13:27 22 Feb 22
Excellent hotel in quiet location. Staff are helpful and attentive. Recommended.
14:11 18 Feb 22
We're sat here, overlooking the sun-soaked pool and the beautiful sea, watching ships past as we enjoy our final lunch before leaving. What a holiday it has been.We overheard a young boy saying "this is the cleanest pool I've ever been in" and we couldn't agree more. The pool, and everything else in the hotel, is absolutely spotless. This is down to their dedicated staff who literally live to serve. In particular, we want to mention Ivan, Tony, Sheila, Aranxa and Alina who made our stay particularly special by having laughs with us and making us feel spoiled with free drinks and meals - thanks so much to you guys and to the rest of your team!In terms of COVID measures, the staff were always, without exception, wearing masks, there are plenty of hand sanitising stations around the hotel and one way systems where necessary.The food and drinks have been incredible; we found them to be very reasonably priced and everything seemed to be made fresh to order. The dining areas are very spacious and the decor is lovely. The BBQ and Entertainment nights were both great.A tip: go and enjoy the hot tubs in the adults area (which seem to always be free) as the sun starts to go down!Thank you very much for an outstanding holiday.
21:49 14 Jan 22
We booked through TUIWe are a returning family who have had a lovely stay . The staff are fantastic and the cleaning staff are amazing. I congratulate you all on continuing through the covid crisis.But I do have a very bad feeling with my stay this time.We were a group of 3 family bookings and we requested a harbour view high floor as we had stayed in these rooms before and with my first grandchild of 6mths we knew that we would be spending lots of evenings on the balcony with baby asleep.When we arrived we were on floor 3 room 322 with no sun and not a great view with a tree in front and wall to the left. We ask if we could move when a room became available but was told no as rooms would have been requested (although we also had put a request in)We are also understanding so we could wait for a different room if it became available but was told no as the hotel was too busy!! Although the hotel was not as busy as previous stays.So to upgrade to a better room would be 20euros a night and this was reduced to 10 euros a night so 130 euros on top of over 2k already paid.The new room was exactly the same as the room we left but had a great views and lovely sunsets and we spent lots of time on the balcony when the baby had gone to sleep.I feel that we had to pay extra for something we had had before .Therefore we regret that we will not be returning again .
11:09 27 Dec 21
Well deserved 4 star hotel, our family stayed there for one week, we enjoyed the best view from our balcony and the pool. Staff were friendly and helpful, daily cleaning was also good. It's near to beach, supermarket and restaurants. Could book it again.
05:09 27 Dec 21
Fantastic stay, beautiful pool, and exclusive jacuzzi area, stunning views from the balcony, can see the boats coming in and out of Puerto Rico harbor.. would recommend...
11:30 07 Dec 21
Clean, modern. Very helpful and friendly staff. Excellent tapas style restaurant..La Puerta. Our suite was spacious and the kitchen was better equipped than many self catering apart-hotels
18:28 27 Oct 21
We've been here several times and this Covid affected visit is the strangest. Rooms are still as comfortable as expected, breakfast is okay but fairly limited, lunch and dinner can be requested if needed but there are plenty of restaurants around that need the trade.Grabbing a sunbed is a real battle with queues of people waiting with towels ready to pounce once the doors are opened to the pool area. Many, many beds have been removed due to social distancing so it is a real bunfight. You'll need strong elbows and feet for kicking those that push in. People's behaviour really changes once they smell blood! Masks must be worn virtually everywhere so bring plenty.Carrying on, staff are superb and, as we're regulars we see familiar faces including Tony and Nico. We miss the entertainment around the pool during the day but especially the evenings. Dinner round the pool was always great and tomorrow we try out El Puerto, the new restaurant at the front of the hotel. It used to be very hot there but October should be fine.
07:37 26 Oct 21
We've been here several times and this Covid affected visit is the strangest. Rooms are still as comfortable as expected, breakfast is okay but fairly limited, lunch and dinner can be requested if needed but there are plenty of restaurants around that need the trade.Grabbing a sunbed is a real battle with queues of people waiting with towels ready to pounce once the doors are opened to the pool area. Many, many beds have been removed due to social distancing so it is a real bunfight. You'll need strong elbows and feet for kicking those that push in. People's behaviour really changes once they smell blood! Masks must be worn virtually everywhere so bring plenty.
22:02 19 Oct 21
Just returned from wonderful stay at Marina Suites. Room was clean and spacious, lovely views from 4th floor overlooking marina. Breakfast was ample and pool was bliss. Only negative was people reserving beds by 8.45am. Would return again
19:47 17 Oct 21
Beautiful suite, staff so attentive, spotlessly clean, I would of loved to of given a 5 star but the food in the restaurant is not suitable for a vegetarian, please add pasta dishes, the world has changed and you need to move with the times, nearly every option is meat.
13:56 24 Sep 21
Lovely room on 9th floor ,very clean, large and well equipped and maintained. All the staff friendly, housekeepers Lovely and helpful. Pool area very nice. Some services not available due to covid but most available.
12:37 17 Sep 21
Great hotel located where it is flat, by the port in Puerto Rico. The staff are friendly and helpful. The hotel is very clean with spacious apartments. The infinity pool is very nice. If you have hired a car, the parking is free for 45 mins, then you have to start paying.
Ciarán Ó Conluain
20:08 28 Aug 21
Absolutely fantastic hotel. The pool area is one of the best in the world for view and seats etc just fantastic and the location to the beach is a 6min walk. Lots of bars etc nearby. Everything you'd want. I wish they did table service at the pool but there is never a queue. Its a fantastic spot and the rooms with balcony overlooking pool are just sensational
10:11 17 Aug 21
We were a group of 7 staying in 3 suites for a week in this property and found the suites very modern and clean. The hotel was very clean and staff kindly enforced a strict Covid policy for the safety of everyone. The hotel is very well located within the Marina and a short walk from the beach. We also hired a car but that had an extra expense for the Marina car park. It turned out that we didn't really need it as everything is in close proximity and taxi's are not that expensive. We certainly look forward to returning.
18:51 16 Aug 21
Out favorite place on GC! Third visit and we will definitely come back! Very nice suites with all equipment you need and the best view from the balcony. Fantastic pool-area and very serviceminded staff all over! Excellent visit!
16:01 28 Jul 21
Amazing day pass, beautiful amenities and wonderful staff. We had lunch at the pool bar and, although the staff was doing an excellent job, we think it was understaff for peak hours with only two employees for for all the tables both inside and outside + bar. However, congrats to the great team you had there today, fast and always with a smile and friendly.
21:31 11 Jun 21
Fabulous hotel/apartments. The apartments are spacious, large bedroom with plenty of wardrobe space, good bathroom with shower over the bath. Very good kitchen/lounge and balcony.Reason for 4 star...the majority of the rooms get strong evening sun. Ask for a room overlooking the pool if you want to avoid the sun.Also ...they insist on playing boom boom boom music by the pool. Great if you are under 30, it just got on my nerves. Sorry, I'm an old git!Great breakfast as well.
14:09 17 Mar 20
Have not yet stayed but got a fast refund and great communication. First class customer service. When the world returns to normal these guys deserve to do well.
10:16 18 Jan 20
Great hotel right on the marina. . The rooms are very spacious with a large balcony . Amazing infinity pool. Within a short walk of many bars and restaurants. Easy access to the local ferry and the bus station. The staff are friendly and helpful and overall its a great place to stay.
20:38 01 Jan 20
Had a wonderful stay here. Couldn’t fault the hotel, staff, rooms and location. Would highly recommend it!!
18:54 01 Oct 19
Just returned from a fantastic week in Marina Suites everything was superb, spotlessly clean, the room and views were amazing and all the staff were friendly, polite and on the ball. I am returning in January and it cant come quick enough. Highly recommended. Excellent is all I can say.
19:52 10 Jul 19
Just coming to the end of a week at Marina Suites and I have to say it is superb! All the staff are so friendly and helpful. The rooms are large and very clean with fantastic views over the harbour and sea. The breakfast is buffet style with lots of choice. A beautiful infinity pool over looking the coast tops it off. Would definitely recommend. We'll done Marina Suites 😊