Marina Suites Gran Canaria

Puerto Rico, Gran Canaria, Spain
  • Carta di credito OK
  • Spa & Sauna
  • Terrazza
  • Terreno di gioco
  • Vista Piscina
  • Vista sul Mare
Marina Suites Puerto Rico Gran Canaria

Marina Suites, Puerto Rico, Gran Canaria, Spain

 Reviews  Recensiones

Marina Suites Gran Canaria
4.6
Basato su 1340 recensioni
B Richards
B Richards
13:19 03 Apr 24
Our first stay at this hotel, and what a little gem. Had a standard suite overlooking the harbour. Great size lounge and kitchenette. Great size bathroom and bedroom. All spotless and cleaned every day of your stay. Lots of little extras are provided to surprise you (I won't spoil the surprise). Service is excellent everywhere in the hotel. Staff training must be very thorough. Nothing is too much trouble seems to be the ethos and everyone of the staff greet you with a Hola and a smile. Great location with all options available. Quiet dinner and drinks or lively bars within a 5 minute walk. A little longer walk or €5 Euro taxi will give you a hundred dinner and bar options. From stylish romantic to the very raucous if that's your thing. For travellers with children there is even a Mc Donalds less than 2 kilometres away, arrrrrgh, but kids love it. Ferry 3 mins from the door takes you to 3 different ports and beaches. Puerto de Mogan should not be missed. A return visit is a definite plan for us. We'll done everyone. It is rare to see this kind of business done so well at a reasonable price point/budget. Your competitors need to come and see how it is done !!!
Hedieh Ekhlasi
Hedieh Ekhlasi
15:34 16 Mar 24
We have spent the weekend at this hotel and in my view, they have done an amazing job with building and maintaining this hotel. The service was good too. We haven’t had dinner but based on the quality of their breakfast, I imagine all their food will be great. We would definitely stay here again.
Pas Quale
Pas Quale
09:49 13 Feb 24
Top service, very nice rooms with great view. Infinity pool with many chairs (almost not enough for everybody), large breakfast buffet. Lots of additional services.
Tina Broderick
Tina Broderick
19:00 21 Jan 24
Amazing hotel and location we were upgraded to a Premier room and Cava on arrival.Direct on the Marina with sea views too fabulous sunset from the balcony!!!We had breakfast a great range of food for everyones taste.Staff very friendly and customer focused plus entertainment at poolside and in the evening.Beautiful infinity pool plenty of sunbeds and can sometimes order drinks from your bed.Overall I would highly recommend this hotel 100% can't wait to go back ♥️♥️
Richard Buck
Richard Buck
10:30 14 Jan 24
This hotel is perfect! The rooms are very spacious and well appointed, all the staff are lovely, and the location is ideal.HotelWe were stayed on a self-catering basis. On arrival we were greeted by a lovely guy called Jorge who immediately made us feel welcome. Our room really was a small appartment - it had everything we needed, you could easily live in it! The kitchen had everything (see photo) including a washing-up kit.There are two sides to the hotel - one side facing the marina and the town, and the other facing the pool area and out to sea. We had the marina side, which offered great views but the marina could be a little noisy during the day. This never bothered us but the other side may be quieter. Also the marina side does not get direct sun until very late in the day so was nice and cool. The pool-facing side is sunward so I assume it will be the hotter side.We had breakfast at the restaurant a few times - a standard buffet affair but the quality and selection was excellent, and at €15 per person very reasonable. Juan gave us a lovely welcome every morning!There was loads of parking right outside the hotel, but being on the marina does mean you have to pay (€14.40 per day maximum) - factor that in if you're hiring a car.The beds are pretty firm. If you like a softer bed, the sofabed in the lounge may be a good option.The only suggestion I have for improvement is a walk-in shower. Our room had a bath with shower, which was fine but can be awkward for those with mobility issues.LocationPuerto Rico is set in a valley, and a lot of the hotels are high up on the steep sides, making for lots of steps. However the Marina Suites are at sea level, meaning it's a totally flat walk to get to the lovely beach, which is about 5 mins walk away.There are lots of great places to eat very nearby. There is a little collection of restaurants and a small supermarket just a few minutes away - turn right out of the hotel, go through the tunnel and up a little hill.I really like Puerto Rico itself - even though the town is a tourist resort, it's relatively quiet and has a great mix of shops. The Mogan Mall is very pretty and surrounded by shops and restaurants of all kinds - it's about 20 minutes walk away from the marina. While there you should definitely check out the large Spar near the mall - it's the fanciest supermarket I've ever seen!If you're able-bodied everything is easily walkable from the Marina Suites - if not, all the shops are along the floor of the valley, which is a gentle hill and I think most are accessible by wheelchair. I don't recall there being any required steps from the hotel right up to the mall.If you're driving there's no shortage of parking in the town. There is a huge car park under the mall, which was free when we visited. I also noted lots of EV charging places in all the large carparks on the island.
Dirk Hendriks
Dirk Hendriks
08:57 13 Jan 24
I wasn't a guest at the hotel, but I'd like to commend them for being part of the Too Good To Go program. A lot of leftovers are thrown away each day in touristic areas, and this hotel is trying to do something about it. In top of that, when we ordered a package, and asked if it could be vegetarian, they did that.
Bernard Hughes
Bernard Hughes
22:36 05 Jan 24
Beautiful views from the balconies and the pool, well situated to access the beaches and restaurants without needing to go uphills or stairs as you do at other apartments and hotels in Peurto Rico.Excellent service throughout and very clean.The infinity pool is spectacular and with it being heated is good to use in the winter months.
David Oliver
David Oliver
19:46 25 Dec 23
Excellent room. Great staff throughout the hotel. Lovely breakfast along with choice. Hopefully, we will return again.
Fred Coates
Fred Coates
06:55 25 Dec 23
Amazing hotel, everything we need, a pool, gym,bar, beach is 5 min walk or for a better beach (bigger, swim friendly, hire pedalo, water obstacle course ) 20 min walk. Nice views from balcony every room is facing the sea. Very built up area lots of shops and restraunts also shopping centres,apart from the location very nice hotel.
Buck Buchanan
Buck Buchanan
12:17 12 Dec 23
Very nice hotel with great staff. Our room overlooked the marina but perhaps due to time of year did not get any sun. But pool areas were great with stunning views and loungers always available. Highly recommended.
Mary Colbert
Mary Colbert
09:39 11 Dec 23
We had a beautiful room on the 9 th floor with magnificent sea view and decent balcony with sun loungers and dining table. The beds were very comfortable. The bright furnishing and decor was in a sea marine theme. The couch , cushions were brand new . Place was spotless... Location was good...flat walk to harbour, beach and shops ....all about 15 to mins walk away. A nice WIGWAM native Indian pub was close by and great fun. I would recommend Marina suites..
Linda Walker
Linda Walker
14:07 24 Nov 23
If I could give this hotel 20 stars I would do so. My husband and I arrived at Marina Suites on 5th October, 2023 which was our 55th wedding anniversary. We had first stayed at the hotel in February, 2023 and were so pleased with it we immediately re-booked for October. Unfortunately, 6 days into our holiday, my husband suffered kidney failure and had to be ambulanced to St. Roque Hospital in Maspalomas where he spent the next 15 days before returning to the hotel until he was well enough to obtain a fit to fly certificate. The reception staff were wonderful and exceptionally kind extending my stay in the hotel several times and keeping the room changes to an absolute minimum during a very busy period in their calendar. No matter who was on duty we were met with great kindness and sympathy, making what was a very stressful time, much more bearable. Lovely hotel, great location, would highly recommend.
Aga Toma
Aga Toma
17:45 10 Nov 23
We loved the place, especially the infinity pool by the ocean and our well equipped suite.Breakfast was tasty and diverse, the location close to the harbour and boat tours, supermarket and lots of restaurants.We'll be back.
Stuart Holmes
Stuart Holmes
13:18 17 Oct 23
3rd time staying at Marina Suites, and it has never disappointed. Excellent facilities, friendly staff and a great atmosphere. Breakfast is great and has so much choice, pool is amazing, rooms are spacious and comfortable and spotless. We will be back for visit number 4 in a couple of years.
Rachael Heyes
Rachael Heyes
18:24 01 Oct 23
It was our second time visiting marina suites, we first visited over 7 years ago and we absolutely loved it, we always said we wanted to return however it was only until this year we finally did, it was everything and more again, a lovely view over the marina that can’t be missed on the balcony, we would often find ourselves sitting outside watching the world go by, the staff are absolutely brilliant, the hotel rooms are big and spacious, they are starting to date now but I wouldn’t be put off by it as they are still a pleasure to be in (not that a lot of time is spent in your room). There is a lovely beach near by with food however they’re is also a larger shopping square with your generic shops and lots of food and bars along with a now new shopping centre which is brilliant for shopping & also has restaurants should you fancy it.Cleaners are fantastic and always smiling! A credit to the hotel along with the other staff!Overall it’s a great place to relax and well, we will be back!
Ellen Sengers
Ellen Sengers
14:19 17 Sep 23
We had a PERFECT stay at Marina Suites.Staff was so very friendly, not just the people at the front desk but ALL the people who work there are friendly!Rooms are big and with a view over the marina there is always something to see. We loved seeing the boats go in and out of the marina in the morning/evening. The rooms are cleaned every day and if you want you can even get clean towels every day. I dont think I have ever been in a cleaner place than this one!Perfect location to go to the beach or go out for a meal. The big shopping center is (for us) in walking distance too.Magnificent infinity pool with a great view over the ocean.We used the breakfast buffet twice and we were sorry we couldnt eat more because there was so much to choose from!! And it was all good!We were here in 2018 and always dreamt of coming back.......very lucky to be here again last week and now dreaming of another chance to come back in the future!Thanks to all the people at Marina Suites for making our stay just perfect!
Mark Wilson
Mark Wilson
12:01 25 Aug 23
Just back from our two week stay. What can I say, words do not really do this place justice. Memories created for a lifetime for me and my family, perfect hotel in all aspects. Staff so happy to be there, pool amazing, room massive, views beautiful from everywhere. We are booking again for next year, this is the only place we have ever said we would come back to as we like to travel around. Do not hesitate to book, what you see advertised is what you get and so much more. Thank you marina suites. *Update have just booked again for next year.
debra kell
debra kell
09:56 20 Aug 23
Staff are fab. Food is lovely. Really clean. Big pool. Good entertainment. Fair sized room. No air con thought had to hire a unit and only offered on asking. Free bus to beach. Many day trips on offer from the hotel. Couldn't swim early morning due to idiots queuing for sunbeds... although there's plenty left xxx
Mark Wilson
Mark Wilson
08:15 17 Aug 23
Just back from our two week stay. What can I say, words do not really do this place justice. Memories created for a lifetime for me and my family, perfect hotel in all aspects. Staff so happy to be there, pool amazing, room massive, views beautiful from everywhere. We are booking again for next year, this is the only place we have ever said we would come back to as we like to travel around. Do not hesitate to book, what you see advertised is what you get and so much more. Thank you marina suites
John Mason
John Mason
10:41 15 Aug 23
What a great hotel! We hoped the marketing images represented the place correctly and indeed they do!We had opted for a Select Suite on the higher floors, as we needed a bit more room. It didn't disappoint. Plenty of space for a family of four, with a large living area and separate large bedroom. Nicely decorated in nautical themed colours, comfy beds and perfectly clean. We had a view over the marina, which some reviews pointed out was a working harbour with all that comes with. Yes, they were cleaning yachts and the "party boats" depart throughout the day, but we were never disturbed and the sight of huge catamaran masts going by was kind of nice.The hotel facilities were great. The pool side bar and restaurant had a good range of food and drink, plus was a nice escape from the near 40c heat when we were there. The staff were really nice. Always friendly and helpful, especially the lifeguard, as he kept order around the pool but in a polite manner.It's an amazing infinity pool overlooking the sea crashing against the rocks. The hotel doesn't tolerate "bed blocking" at all, so you don't get the rush hour at 8am throwing towels down, then going back to bed. Yes, you can join a little queue to grab the best spot, but if you disappear for more than 45 mins, the guard removed your towels, which was totally fair and resulted in a great pool experience. If you needed a lounger, he'd keep a close eye for people leaving and give you a shout while you enjoyed the pool. It's a family pool, so no giant inflatables are allowed (small ones are OK for the smaller kids), plus they keep the water polo chaos to a minimum if it gets too competitive, so all ages can use it well together. If its "lads on tour", this place isn't for you.Breakfast buffet had all you needed, from healthy options of fruit, meats, breads, freshly made omlettes to your taste, to the fry up selection.Access to the local shops was only a 5 minute walk to the Hiper Dino, which had everything you'll need. The kitchen in the room was equipped with more than we needed, but with fridge/freezer, hob, microwave, kettle toaster, plus all the pans, etc you could do full self catering easily. Access to the restaurants meant apart from the occasional snack our kitchen wasn't used that much, but everything was there when we needed it.Bars and restaurants are a short walk around the marina, or up the road to Mogán Mall, a modern shopping / entertainment centre. Great selection of restaurants and none disappointed. Great food, well priced in a great atmosphere.Overall Marine Suites ticked all the boxes. We were gutted to leave, but will be back.
lisamarier09
lisamarier09
16:52 12 Aug 23
The most perfect location in Puerto Rico. Close enough to walk to the hustle and bustle but far enough out to have silence at night. The pool is amazing and lovely views during breakfast T the pool bar. Lovely views over the marina from our balcony
Gaz Man
Gaz Man
14:19 31 Jul 23
Best hotel in Puerto Rico with a small strip of restaurants and bars just round the corner.Buffet breakfast was great. Pick up service from the airport was also very good.Just be prepared to queue at daft o’clock for a sunbed or go in the afternoon around 2pm and there’s plenty available.
Liv Annette Waraas
Liv Annette Waraas
19:56 21 Jul 23
We had a lovely stay with our teenage daughter on the 7th floor. Large room with a lovely view. Very clean and tidy. Comfy bed. Live that it was a couple of minutes from the beach and the noise. Breakfast had everything we needed. The entire staff of the hotel were so friendly and helpful. We definitely recommend Marina Suites ✨🙂
Pat Thompson
Pat Thompson
20:32 13 Jul 23
Nice staff room. I am delighted withPools are good. The only thingThat is a bug bair is no hotel car parkIt is a public car park which is expensive
John Spellman
John Spellman
07:55 09 Jul 23
Stayed here staying the end of June and upgraded to the Deluxe room on floor 8 which is the room they used for the promotional video.The suite was amazing and very spacious, we loved the large bedroom with super king-size bed including a 32" television as we did the bathroom with roll top bath and seperate shower cubicle. Both the bathroom and the bedroom had large windows which slide open with views of the marina and late evening sun.The main room had a large sofa with another large television, 4 port holes which open in the corner, a marble breakfast bar with stools, kitchen including microwave/oven and usual amenities. A large sliding door leading onto the balcony with amazing views of the sea and the marina, which also included 2 chill out chairs and a marble table with 4 chairs to enjoy eating out on the balcony taking in the views.We didn't have breakfast at the hotel as its buffet style and this was the main reason we didn't stay all inclusive anywhere else like we normally would, as prefer waited on food we actually want to eat. Would definitely go self catering again, as going out for breakfast at places like the nearby Irish bar or beach front restaurants like Golden Beach was really good,, as well as going out in the evening for meals at places like Vivaldi which we highly recommend and J&J grill on the other side of the marina were both great venues and hidden gems out of the way.There's a local supermarket next to the Irish bar close by (5 min walk) and the hotel provides a shopping trolley which we used every visit, also a spar on the beachfront a short stroll away which does fresh pastries etc and has a great choice.The hotel had an amazing infinity pool with plenty of sun beds and 6 day beds, it also had a great pool bar and restaurant which served nice lunchtime food... however we had a negative experience as the hotels policy is you can't reserve sun beds which is totally understandable, but they also state which we found out afterwards that if you're away from the bed for 45 minutes then your stuff will be removed. This means though you can't go for lunch in your room or out of the hotel as it can take with pushchair 10-15 minutes each way to access your room via lift as they take a while at times, so giving the fact it may take nearly 30 minutes to travel to your room and back or a nearby restaurant, you'd only have 15 minutes to eat.On one particular day even though there were spare beds, another resident decided she wanted our bed and complained to the pool attendant we'd not been on our bed for over an hour and subsequently our stuff was removed which seemed a bit unfair,,, but the biggest complaint was that our stuff which included iPads, baby food etc was dumped on the floor (rather than a nearby empty sun bed) in a pile where there were many ants and by the resident and not the hotel staff which shouldn't be allowed. ONLY the staff i feel should be able to do this as stuff could get damaged or stolen if interfered with by another resident and could get very messy. Also this policy was not enforced especially on the best beds around the pool and only seemed to be if someone complained and wanted a particular bed!Also the hotel had a bar and restaurant and we hoped to use these more often but they are privately operated and on the Saturday evening there was a private event on which was not publisized and meant we were unable to use the bar or restaurant all night. Also they are closed on a Monday evening so that was 2 nights with no facilities at the hotel to use which was unfortunately, as we had a baby with us so planned on using the bar more often in the evening.I must say our 1st cleaner Fifi deserves a mention as she cleaned our room brilliantly and even washed up everyday anything we left on the bowl which was a nice touch and greatly appreciated.Overall i would definitely stay here again and highly recommend the Marina Suites as we loved the room and the pool area, shame there were a couple of negatives regarding the sunbed use and the bar and restaurant facilities.
The best hotel we’ve ever stayed! Thanks to all staff who were very friendly and helpful 🩵 the rooms were amazing.. so clean and spacious… the view from our window.. omg I’m still dreaming about this view (lol) the photos speak for themselves.. don’t hesitate to book your stay there. Ps. A small tip… u can get a small discount if u become members so try booking directly from their website 😊
A K
A K
14:13 20 Jun 23
We absolutely loved our stay in Marina Suites. We stayed in Marina Bayview last year so wanted to try Marina Suites this year. The facilities are fantastic and the hotel is so clean. Our room was lovely with a pool facing balcony. Everything about the hotel and service was perfect, if I had to pick some negatives; it can be quite noisy from the bedroom as people walk by and talk outside your room. There is also music playing throughout the hotel which can be heard from the bedroom also. Also, we rented a car but had to park 10mins away as the carpark outside the hotel is private and does not belong to the hotel. However, I am aware that they are working on this.Myself and my boyfriend throughly enjoyed our stay in Marina Suites and would most definitely stay again!Alva & Jack 🙂
Jeanette Williams
Jeanette Williams
14:31 17 Jun 23
Had a lovely time. Staff brilliant. FriendlyQuick to help you. Food bar great value. And food in downstairs bar great, but more expensive. But the hotel is right next to a ship yard, were they regularly jet wash large boats. The sound is deafening. If around pool, people were complaining of noise. It went on and on and on. Spoilt a lovely day around pool. Wakes you up in morning. Won't go to this hotel again. Which is a shame x
Sheila Houghton
Sheila Houghton
17:57 08 Jun 23
Lovely spacious 1 bed apartments bright and spotless very modern and all done in a nautical theme large balcony with dining table and chairs to relax in overlooking the marina and the sea. Beautiful infinity pool seperate pool for kids playing area adult area massage spa you can opt for self catering bed and breakfast or half board the breakfast is worth having a buffet with lots of variety outside with sea view or inside restaurant. I would highly recommend
We just returned after a four day break in your wonderful hotel! We can’t fault the way we was treated. Your staff and hotel were wonderful. Thank you very much.
carol farley
carol farley
13:30 28 May 23
Returned early hours from a fantastic week at the Marina Suites Gran Canaria.The rooms are spacious and very tastefully decorated and the kitchen well equipped and the views are incredible.The staff are friendly and the food in the hotel is really good,i require a GF diet and they were very helpful in providing an adapted version of burger and chips which was gorgeous,i had it twice.I would definatly recommend a stay at the Marina Suites and we will be back soon.
MO CO
MO CO
16:11 20 Mar 23
Loved this hotel. We were on the 9th floor which had amazing views over the Marina and the beach behind that. Apartment was huge, very well equipped, although would have benefited from some drawers in the bedroom for underwear and loose items etc, clothes hangers were on the wall uncovered which looked a little messy but not a huge problem.Rooms cleaned daily. All staff were great, very friendly, genuinely helpful and seemed to enjoy working there. Pool was fantastic, heated, with lovely views. Pool area was busy but there was a secluded garden for over 18s with sunbeds and two hot tubs which was spacious and much quieter. Hotel was well located for multiple bars and restaurants around the marina and beach and also there was a small complex with restaurants and a small supermarket under the tunnel near the hotel.Pool bar was reasonably priced and the food was excellent quality. €4.40 for a large lager which was maybe pricier than some of the local bars but cheaper than others and comparatively good value compared to other hotel bars. There were also special offers on different days with different themes.We were room only but offered one complimentary breakfast which was served till 11am and was a buffet with a good variety of hot and cold food and drinks. We paid for another breakfast during our stay for €15pp, but were advised if we booked breakfast for the whole week it would be €12 pp. Would most definitely return.
Maliha Jussab
Maliha Jussab
20:45 13 Mar 23
this place was amazing. the staff were all so friendly, rooms were so clean and its an amazing quiet areathere was a bit of a miscommunication regarding a hotel transfer, but Dyron and Federica were very nice and helpful in this matter and managed to resolve it for us. if you have to checkout early there is a luggage room to store your stuff so you can still explore the area after.if i ever visit again i would stay in this hotel it was amazing.
Lee Taylorson
Lee Taylorson
21:16 23 Feb 23
We really enjoyed our stay at Marina Suites. Family of 4 with 6 and 7 year old children. The service was fantastic right from the welcome drink. The pool area with infinity pool and pool bar is 5 star and really made our holiday. The only thing that lets it down is that our room was a bit tired. The sofa bed isn't a sofa bed; it's a sofa with single camp bed next to it. The adult area also doesn't seem to work as we didn't see anybody in it the whole week. The hot tubs in there aren't actually that hot, which I think is probably the problem. Puerto Rico itself is also a bit dated, although there's plenty to do to keep a family busy for a week. All in all, it was a very enjoyable stay.
Debbie Hutchins
Debbie Hutchins
07:26 06 Feb 23
Had a brilliant holiday here. Suite was perfect, view from balcony great, large comfortable bed, plenty of room, cooking facilities for eating in. Brilliant pool and bar/breakfast area.
Kay C
Kay C
23:15 28 Nov 22
Fab location by the marina on the periphery of Puerto Rico which is a lovely spot - shops and restaurants 5/10 minute walk.Hotel Staff were all very friendly and helpful. We had a premier suite which was very spacious and well equipped and clean and modern. Daily housekeeping. It’s very well designed with all rooms having marina or sea view and the Pool area and infinity pool look out to sea which is a lovely unspoilt view.We didn’t eat in at all so can’t comment on food. Would definitely go back.
Adam Kawalec
Adam Kawalec
14:51 11 Nov 22
We stayed two nights at Marina Suites Hotel and could truly enjoy our stay there. They had a quiet child free area with jacuzzi and sunbeds , allowing us to retreat and relax. The staff was really great, welcoming us and tending to our dietary needs (vegan). And personally I appreciated all the work they've done and are doing around sustainability with upcycled furnitures, no single-use plastics and much more!The location was perfect. Walking distance from the beach and beach walk, and lots of great restaurants. I particularly enjoyed the long walk (about 1.5km) along the edge of the mountains connecting to the other beaches.
Blh Arwa
Blh Arwa
10:17 08 Nov 22
Marina Suites appealed to me straight away because of its location near the port, as soon as I arrived I knew I was going to have a good time. What I liked was their actions to be as sustainable as possible, they use as little plastic and energy as possible, they have a zero waste policy and work with local products. Regarding the rooms, the view from the terrace is beautiful and also the bed is very comfortable, I slept very well. My favourite place, apart from the infinity pool, is the 18+ area where there is a jacuzzi and you can relax for a while. Thank you Marina Suites for an unforgettable stay!
SteveBodkin
SteveBodkin
10:29 13 Oct 22
Breakfast is not good worst buffet I have had and yet lunch was excellent. I was not impressed with the room shower was in the bath ( no option or mention of this online when booking ) some of the furniture in the room was out dated and in need of replacement which I pointed out to reception but this was "passed " on to maintenance! No hotel bar at night just a restaurant/ bar that is leased out and closes at 11 !!! Overall very very disappointed especially for the price I paid. Hotel is in a fine location with an amazing pool. Staff are nice.
Terry Byrne
Terry Byrne
21:46 10 Oct 22
Really enjoyed our stay at The Marina Suites. Staff are brilliant all very friendly and welcoming. Very clean throughout and the rooms are lovely and spacious. A really nice touch is being able to shower and freshen up before you leave the hotel if you have a late flight.
Jordan F
Jordan F
15:52 21 Aug 22
Jackie is amazing she can't do enough for youThe Fox family visit regularly and we're ways looked after to the highest standard.
Matt Godfrey
Matt Godfrey
08:28 13 Aug 22
Just had 10 nights in room 501, I would strongly recommend the rooms overlooking the pool/sea as the views are lovely and sun is not blasting into the room on an afternoon. We complained about the air con several times as we could not get the room to below 22 Deg! This was never addressed as it was working correctly, I suppose it's not an issue with the new Spanish rules from 2023 that stop anyone cooling a room to below 27 Deg!! Service was good, food in the pool restaurant was ok but expensive for the quality received. We liked the restaurant just around the corner for a lunchtime snack/drink where beer was €2 instead of €5.60 in the hotel. And burgers were better quality and less than 1/2 the price too.Sunbeds were pain in the backside, we were a group of 10 so had to get down before 7:30 to queue up for themWe made a point of all going down and staying on them, many people would send a proxy down to grab the beds and then not appear for hours, naughty really as by 9:30 there were none left and some people were laying on towels on the concrete floor whilst sunbeds were all reserved. The hotel have a policy of removing towels if sunbeds are not used for 45 minutes. That's simply not true.Hotel was kept spotlessly clean and staff were very friendly and polite.In summary I would definitely return but not for a few years.
Georgia Gawley
Georgia Gawley
21:21 03 Aug 22
This hotel was just amazing the staff were so nice couldn’t say anything bad bout it definitely go such a good hotel with a wee kids club kids love it best place ever
I stayed for 7 nights with my husband and everything was perfect… breakfast was delicious, lovely and helpful staff, very clean and tidy! We loved and highly recommend
Pat Darty
Pat Darty
21:10 20 Jun 22
Just returned from an amazing and excellent holiday, room size is perfect, great house keeping every day from Maria.Infinity pool is beautiful to relax and loose yourself in the moment overlooking the sea.
Konrad Gadzinowski
Konrad Gadzinowski
22:07 17 Jun 22
Amazing hotel with helpful, kind staff. We've stayed here for two weeks and had a wonderful time. WiFi is fast, infinity pool is just spectacular. I definitely recommend this place for a stay!
Lucy O'Brien
Lucy O'Brien
21:50 11 Jun 22
I would happily visit this hotel again. My favourite part was the entertainment host Gabriel, he's absolutely fantastic at what he does, usually I would be too shy to get involved in anything but it was certainly the opposite. Only thing I would mention is service can be a bit slow in the restaurant, we were waiting quite a while, but the food was delicious and the staff were very friendly. I'd defintely recommend anyone visiting Gran Canaria to stay here.
Laura Keeley
Laura Keeley
16:49 06 Jun 22
More than a self catering apartment. Excellent room and very very clean. We will be back.
Lynne Muchmore
Lynne Muchmore
05:39 22 May 22
Brilliant hotel, very clean and fresh, staff friendly and helpful. Would recommend, will definitely stay there again 👍 the pool has view out to sea
Glenys Bell
Glenys Bell
08:11 18 May 22
Beautiful rooms beautiful view from our apartment and most of the staff very helpful would definitely go here again plenty of sunbeds,the infinity pool is superb.
claire reid
claire reid
21:47 15 May 22
We came for a family holiday early April 22 for my husbands 40th birthday.We booked and paid for a suite, hoping we would be on the top floor, unfortunately we were only on the 5th floor. Our family members paid for a standard room and they were on the 8th floor, slightly bizarre but nether the less, we still had gorgeous views of the harbour and the pool and the sea and our room was amazing.The hotel was lovely, very clean, very well looked after.The pool was absolutely stunning, albeit slightly small to cater for the amount of children in it.We generally ventured into to the adult only area in the afternoons as the wind was barely felt in there and much quieter.All but one member of staff was friendly, I had an encounter with a woman on reception whom when I approached to say my room kept wasn't working, was incredibly rude, told.me it was because I had my card near my phone
Rosaleen Lannon
Rosaleen Lannon
19:22 12 May 22
Fabulous ten days in the Marina Suites - highly recommend upper floors with sea view. Spacious clean rooms with daily cleaning & copious towels. Lovely helpful reception staff. & fabulous facilities especially the pool & pool side bar. Dreaming of going back already!
Clare Trinder
Clare Trinder
16:01 02 May 22
Great place to stay, excellent rooms and location perfect stayed here many times , never disappointed xxx 5 star 🌟
Kevin Battersby
Kevin Battersby
06:54 26 Apr 22
Beautiful place to stay ,comfortable bed spacious well maintained rooms and a sea view from the balcony ,highly recommended.
ann dally
ann dally
08:12 23 Apr 22
Up on floor 8 corner suite stunning viewHotel really clean staff friendly and helpfulTheir main restaurant closed Monday and TuesdayNo entertainment in evening buffet breakfast you can sit outside near pool
Alexander Dobinson
Alexander Dobinson
12:15 18 Apr 22
Was a great stay and the location and the hotel are great for a family or a couple, the only slight negative is the pool area can get very busy and that means you have to be up early to get a bed sometimes. Other than that 5 stars.
Rosa Leung
Rosa Leung
21:32 09 Apr 22
Booked directly with hotel for five nights. Good communication, love decor and use of up cycling furniture. The extra bed for child was a bonus. Clean and spacious, good kitchen and great space on balcony. The room fixtures were a little tired and could do a lick of fresh paint. But breakfast was a treat, always fresh and generous. The dinning area is great with the best view of the infinite pool and ocean. Friendly service! Go!
David Walker
David Walker
08:52 14 Mar 22
The location looks great on the promo shots and for the most part it is but down on the ground ib the way in and out of the hotel wasn't for me, I'm not a fan of the rusty cage look.
Brian Hedges
Brian Hedges
13:27 22 Feb 22
Excellent hotel in quiet location. Staff are helpful and attentive. Recommended.
Aden Mazur
Aden Mazur
14:11 18 Feb 22
We're sat here, overlooking the sun-soaked pool and the beautiful sea, watching ships past as we enjoy our final lunch before leaving. What a holiday it has been.We overheard a young boy saying "this is the cleanest pool I've ever been in" and we couldn't agree more. The pool, and everything else in the hotel, is absolutely spotless. This is down to their dedicated staff who literally live to serve. In particular, we want to mention Ivan, Tony, Sheila, Aranxa and Alina who made our stay particularly special by having laughs with us and making us feel spoiled with free drinks and meals - thanks so much to you guys and to the rest of your team!In terms of COVID measures, the staff were always, without exception, wearing masks, there are plenty of hand sanitising stations around the hotel and one way systems where necessary.The food and drinks have been incredible; we found them to be very reasonably priced and everything seemed to be made fresh to order. The dining areas are very spacious and the decor is lovely. The BBQ and Entertainment nights were both great.A tip: go and enjoy the hot tubs in the adults area (which seem to always be free) as the sun starts to go down!Thank you very much for an outstanding holiday.
Lisa Parham
Lisa Parham
21:49 14 Jan 22
We booked through TUIWe are a returning family who have had a lovely stay . The staff are fantastic and the cleaning staff are amazing. I congratulate you all on continuing through the covid crisis.But I do have a very bad feeling with my stay this time.We were a group of 3 family bookings and we requested a harbour view high floor as we had stayed in these rooms before and with my first grandchild of 6mths we knew that we would be spending lots of evenings on the balcony with baby asleep.When we arrived we were on floor 3 room 322 with no sun and not a great view with a tree in front and wall to the left. We ask if we could move when a room became available but was told no as rooms would have been requested (although we also had put a request in)We are also understanding so we could wait for a different room if it became available but was told no as the hotel was too busy!! Although the hotel was not as busy as previous stays.So to upgrade to a better room would be 20euros a night and this was reduced to 10 euros a night so 130 euros on top of over 2k already paid.The new room was exactly the same as the room we left but had a great views and lovely sunsets and we spent lots of time on the balcony when the baby had gone to sleep.I feel that we had to pay extra for something we had had before .Therefore we regret that we will not be returning again .
Kan Bin
Kan Bin
11:09 27 Dec 21
Well deserved 4 star hotel, our family stayed there for one week, we enjoyed the best view from our balcony and the pool. Staff were friendly and helpful, daily cleaning was also good. It's near to beach, supermarket and restaurants. Could book it again.
Reuben Aslett
Reuben Aslett
05:09 27 Dec 21
Fantastic stay, beautiful pool, and exclusive jacuzzi area, stunning views from the balcony, can see the boats coming in and out of Puerto Rico harbor.. would recommend...
David Woodward
David Woodward
11:30 07 Dec 21
Clean, modern. Very helpful and friendly staff. Excellent tapas style restaurant..La Puerta. Our suite was spacious and the kitchen was better equipped than many self catering apart-hotels
Keith Brewer
Keith Brewer
18:28 27 Oct 21
We've been here several times and this Covid affected visit is the strangest. Rooms are still as comfortable as expected, breakfast is okay but fairly limited, lunch and dinner can be requested if needed but there are plenty of restaurants around that need the trade.Grabbing a sunbed is a real battle with queues of people waiting with towels ready to pounce once the doors are opened to the pool area. Many, many beds have been removed due to social distancing so it is a real bunfight. You'll need strong elbows and feet for kicking those that push in. People's behaviour really changes once they smell blood! Masks must be worn virtually everywhere so bring plenty.Carrying on, staff are superb and, as we're regulars we see familiar faces including Tony and Nico. We miss the entertainment around the pool during the day but especially the evenings. Dinner round the pool was always great and tomorrow we try out El Puerto, the new restaurant at the front of the hotel. It used to be very hot there but October should be fine.
Keith Brewer
Keith Brewer
07:37 26 Oct 21
We've been here several times and this Covid affected visit is the strangest. Rooms are still as comfortable as expected, breakfast is okay but fairly limited, lunch and dinner can be requested if needed but there are plenty of restaurants around that need the trade.Grabbing a sunbed is a real battle with queues of people waiting with towels ready to pounce once the doors are opened to the pool area. Many, many beds have been removed due to social distancing so it is a real bunfight. You'll need strong elbows and feet for kicking those that push in. People's behaviour really changes once they smell blood! Masks must be worn virtually everywhere so bring plenty.
lindseywinky
lindseywinky
22:02 19 Oct 21
Just returned from wonderful stay at Marina Suites. Room was clean and spacious, lovely views from 4th floor overlooking marina. Breakfast was ample and pool was bliss. Only negative was people reserving beds by 8.45am. Would return again
mandy Thomas
mandy Thomas
19:47 17 Oct 21
Beautiful suite, staff so attentive, spotlessly clean, I would of loved to of given a 5 star but the food in the restaurant is not suitable for a vegetarian, please add pasta dishes, the world has changed and you need to move with the times, nearly every option is meat.
Anthony Kinsella
Anthony Kinsella
13:56 24 Sep 21
Lovely room on 9th floor ,very clean, large and well equipped and maintained. All the staff friendly, housekeepers Lovely and helpful. Pool area very nice. Some services not available due to covid but most available.
Mark Shoesmith
Mark Shoesmith
12:37 17 Sep 21
Great hotel located where it is flat, by the port in Puerto Rico. The staff are friendly and helpful. The hotel is very clean with spacious apartments. The infinity pool is very nice. If you have hired a car, the parking is free for 45 mins, then you have to start paying.
Ciarán Ó Conluain
Ciarán Ó Conluain
20:08 28 Aug 21
Absolutely fantastic hotel. The pool area is one of the best in the world for view and seats etc just fantastic and the location to the beach is a 6min walk. Lots of bars etc nearby. Everything you'd want. I wish they did table service at the pool but there is never a queue. Its a fantastic spot and the rooms with balcony overlooking pool are just sensational
Gurmukh Neote
Gurmukh Neote
10:11 17 Aug 21
We were a group of 7 staying in 3 suites for a week in this property and found the suites very modern and clean. The hotel was very clean and staff kindly enforced a strict Covid policy for the safety of everyone. The hotel is very well located within the Marina and a short walk from the beach. We also hired a car but that had an extra expense for the Marina car park. It turned out that we didn't really need it as everything is in close proximity and taxi's are not that expensive. We certainly look forward to returning.
Anna Holmdahl
Anna Holmdahl
18:51 16 Aug 21
Out favorite place on GC! Third visit and we will definitely come back! Very nice suites with all equipment you need and the best view from the balcony. Fantastic pool-area and very serviceminded staff all over! Excellent visit!
Judite Pinto
Judite Pinto
16:01 28 Jul 21
Amazing day pass, beautiful amenities and wonderful staff. We had lunch at the pool bar and, although the staff was doing an excellent job, we think it was understaff for peak hours with only two employees for for all the tables both inside and outside + bar. However, congrats to the great team you had there today, fast and always with a smile and friendly.
John Lewis
John Lewis
21:31 11 Jun 21
Fabulous hotel/apartments. The apartments are spacious, large bedroom with plenty of wardrobe space, good bathroom with shower over the bath. Very good kitchen/lounge and balcony.Reason for 4 star...the majority of the rooms get strong evening sun. Ask for a room overlooking the pool if you want to avoid the sun.Also ...they insist on playing boom boom boom music by the pool. Great if you are under 30, it just got on my nerves. Sorry, I'm an old git!Great breakfast as well.
Jon Cooper
Jon Cooper
14:09 17 Mar 20
Have not yet stayed but got a fast refund and great communication. First class customer service. When the world returns to normal these guys deserve to do well.
Steven Oliver
Steven Oliver
10:16 18 Jan 20
Great hotel right on the marina. . The rooms are very spacious with a large balcony . Amazing infinity pool. Within a short walk of many bars and restaurants. Easy access to the local ferry and the bus station. The staff are friendly and helpful and overall its a great place to stay.
Lorraine Trant
Lorraine Trant
20:38 01 Jan 20
Had a wonderful stay here. Couldn’t fault the hotel, staff, rooms and location. Would highly recommend it!!
Suzanne Edwards
Suzanne Edwards
18:54 01 Oct 19
Just returned from a fantastic week in Marina Suites everything was superb, spotlessly clean, the room and views were amazing and all the staff were friendly, polite and on the ball. I am returning in January and it cant come quick enough. Highly recommended. Excellent is all I can say.
Garry Mc
Garry Mc
19:52 10 Jul 19
Just coming to the end of a week at Marina Suites and I have to say it is superb! All the staff are so friendly and helpful. The rooms are large and very clean with fantastic views over the harbour and sea. The breakfast is buffet style with lots of choice. A beautiful infinity pool over looking the coast tops it off. Would definitely recommend. We'll done Marina Suites 😊
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Marina Suites, Puerto Rico, Gran Canaria, Spain

Marina Suites, Puerto Rico, Gran Canaria, Spain

Marina Suites Gran Canaria

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