Hotel Costa Meloneras Gran Canaria

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Hotel Costa Meloneras, Gran Canaria

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Reviews – Recensiones

Lopesan Costa Meloneras, Resort & Spa

4.6

Basé sur 8931 avis

Fabros

13:18 19 Jan 23

Where should I start. The hotel is absolutely stunning. The staff, the food, the landscaping, the pools and everything else. The area is also nice and clean with a lot of shops.I would also like to mention the splendid service at the hotel. Our 20mo son fell and hit his head on our last day at the hotel. We had to go to the hospital, and arrived quite late at the hotel that night. The hotel manager arranged dinner for us, and gave our baby a plush toy, something we found very convenient and appreciated a lot! They also called us several times to check up on him.I have never ever experienced hospitality and kindness like this in any hotel. I can assure you that this was our first, but definitely not our last visit to Lopesan Costa Meloneras.Thank you for making one of the best holidays ever.

Ohad Samet

14:03 04 Jan 23

Excellent location, great rooms, modern and clean. Cleaning service is good, the buffet is the best we've had and especially at this size, and the staff is extremely nice and helpful.Stuff to pay attention to:- This place is huge, with tons of people. We like it but it's not for everyone.- Plan your dinners ahead, restaurants get fully booked quickly

Graeme Smith

09:48 23 Dec 22

It’s definitely a good hotel but not really the 5 stars it claims. Run by the management to make life easier for themselves to some extent.For example, we booked a family trip of 14 people. When we come for evening dinner, it’s obviously hard to find enough table space for 14 folks and we were having to stand around waiting, so we proposed that we booked a specific time for them to have a table ready for us. But the management rules don’t allow this! So much for having a customer focus.Or another example, I went to use the gym at 7:30am. But it only opens at 9am. Customer focus missing again.Small things, I know, but I’m comparing my expectations versus a claim of a 5 star hotel.Currently looking for a sun bed at 10am and I count over 25 sun beds here in the sun that people have “reserved” with towels but not a single person in sight using them. Again, not my idea of a 5 star experience. Just needs better managementI’m sure we will have a wonderful time here. Just small irritations along the way.

Chelsea Ahlgren

20:39 20 Nov 22

This hotel is just gorgeous! We spent 1/2 day at the spa downstairs and wow, It was a treat! They have over 12 different spa rooms so you feel really relaxed after spending time here. You have to call to make a reservation in advance. If you want to use the spa and it costs 45€ per person to get in. If you are a spa person or looking for a spa on the island, this place is it! They have a body shampoo in the shower and some complementary water and coffee in the spa area.

Chris

19:40 13 Nov 22

Absolutely the best place we have been too for a long time. Kids liked the pool as it is around 4 and a half feet to five feet deep. So they felt comfortable swimming farther out and could still stand in case they wanted to. By the way, farther out in this pool really means that as it is about 100 to 120 meters in length. For me the best part is the Starbucks location right at the hotel. I am a coffee addict 🙂 and absolutely love Starbucks. In our opinion the only thing that would make this place better is if it was free……just kidding. There is absolutely nothing they should change, it is a perfect little paradise.

Massimo Posselt

23:25 05 Oct 22

The hotel and staff is truly amazing! It was one of the best hotels we ever stayed in and the price per night is truly amazing for what you get! The breakfast is awesome and the hotel offers a 24h grocery store in the hotel itself!3 different Restaurants to dine in and 5!! Pools! It is directly at the beach and a true botanical wonder!

Keith Bond

13:16 05 Oct 22

This place was absolutely first class.The only reason I have dropped one star on the rooms is that you can hear your higher and lower neighbours moving their chairs around on their balconies. All other aspects of the rooms were excellent. If they just fitted silencing material to the bottom of the chairs and tables on the balconies it would be 100%. (I am totally nitpicking here!)I wholeheartedly recommend this resort.

Lara Saxon

10:03 19 Sep 22

Amazing resort with top service and facilities! Everything is well thought out and the breakfast buffet is wonderful, just get up early to avoid the crowds. Our room was clean and very comfortable with a balcony overlooking the Lucy landscaping and the lazy River pool. At night they have entertainment in the main plaza which is beautiful and the rooms are sound proof so you are not disturbed by the sound

Alan Newell

11:58 30 Aug 22

We have spent a great week in the wonderful hotel. Everything is clean and the service was excellent, we would certainly go back. Rooms are modern, a good size with air con & mini fridge. Location is excellent. The pools are fantastic, great for swimming or just having a relax. Its a big hotel but the staff cope very well. Thank you for a great holiday.

Surindra Maharaj

20:13 21 Jul 22

A truly amazing resort with something for everyone. Palatial building and lobby. Expansive well manicured grounds and environs. Immaculate pools. Close to amenities, if you needed any, some high end shops. Live entertainment. Food is to die for, and perhaps the layout of those 13 or so stations can be finessed to reduce queues at the most in demand.

Elise

14:26 01 Jul 22

Had a great time staying here. The rooms are comfortable and clean.Besides, the resort has a lot to offer: tennis, padel, gym (opens a bit late, 09:00), spa and more. The pools are very unique. Also the boulevard outside is directly connected to the resort and has some nice restaurants.The food is so so. The breakfast buffet doesn’t offer a lot of different options and is the same every day. In the evening, the buffet is different every time, but we didn’t enjoy it every day.In general, we had a great time on the island. Would recommend to rent a car to also see some other spots and nice beaches. You can park the car at the hotel for €16 a day.I’d definitely come back to the hotel, but with breakfast only.

Alessandro Baglivo

18:04 27 Jun 22

If it is luxury, great service, delicious food and amazing view of the sea you are searching from your vacation…. Stop researching…. You found the place for you! Lopesan Costa Meloneras is great for adults and couples. If you are researching something more family oriented with young babies, I would recommend Lopesan Baobab! Another amazing alternative!

Richard Bloomfield

17:18 18 Jun 22

This is a lovely hotel in a great location. The rooms are large and modern, the pools and spa are lovely, everything is very clean, and the evening entertainment is good fun. However I found the food / buffet could have been better, there are not enough lifts, and the parking costs €16 a day! I don't consider this a true 5* experience, but I would consider staying again.

Bogdan Pricope

12:00 29 Apr 22

This is an Excellent hotel. The people are always very friendly, the rooms are very clean, food is very good. We were here in Mid April and the weather was also perfect. We will surely come back again

Kerry Bottom

12:01 01 Apr 22

Clean rooms and environment. Polite, friendly staff.Good quality breakfast choices. Unfortunately no coffee available in the room, tea only. Information about needing to book some restaurants early due to capacity not given, would have been helpful. It was aquiet and peaceful holiday.

Łukasz Mejer

21:30 28 Mar 22

Location - perfectRooms - clean and comfortableService - nice and helpfulFood - there is something for everyonePools - amazingGardens - You can walk few hours between palm trees and it still will be fantastic experience.Everything was great and if we ever go back to Gran Canaria we will choose this hotel again.One minus for too expensive parking (16 euros per day) and no chance of parking on the street (only a few places and always occupied).

Sittie Hayrezaman Diamad

18:12 22 Mar 22

The staff there are nice and approachable. The renovation of the hotel at some parts is still ongoing. The buffet, is really really good, I really liked the desserts. They have a playground for kids but it’s all the way to the tennis court. And the hotel is too big that you might get lost. They have different events at night, play areas and activity space for the kids. Outside the hotel you can shop and eat at restaurants, there’s a near Starbucks also. It’s a good experience but one thing I didn’t like is the wifi gets slow sometimes. But having a data shouldn’t be a problem when you travel.

Vojtech Remes

23:07 21 Mar 22

Just wow. The whole resort is exceptionally thought through, everything works like a clockwork. If you want to have a big hotel-complex experience (in a good way), just do it. We loved it.Also a very cool detail - you get an armband with a chip instead of a card which you use throughout the stay as a room card and to pay in different parts of the hotel. Very practical.

Kris Coady

11:47 08 Mar 22

This hotel and its facilities are absolutely amazing. We visited here in Feb 2022 while the outside temperature was around 20C, the outdoors pools were heated to a perfect temperature for these weather conditions. The staff is very friendly and the food is also excellent.Even being trapped in the elevator for 30 mins on our last day doesn’t make me want to deduct a star from this 5 star review. 👌🏻

Lesley Banks

19:46 01 Mar 22

Ambiance, staff and accommodation were superb. This is a very minor observation but the Bingo at lunchtime in the Laguna Bar used to be such fun and generated a lot of interest - children and adults alike. However, it's now delivered in a very boring way that doesn't encourage people to come. Bring back the leisure staff who encouraged participation and enjoyment.

Chels H

11:01 21 Feb 22

Absolutely stunning hotel! The room was amazing and they cleaned twice a day, the whole hotel was extremely clean. Lovely service from the staff and both breakfast and dinner was really nice! The pool area is the best I've ever seen!

David Haig

11:59 27 Jan 22

Stunning modern resort, The reception and bar area is beautiful. The pool area is beautiful with views over the sea. Set in a great location right next to the sea front and near the bars and restaurants. The entertainment isn’t that great within the hotel, Also like its sister hotel this hotel doesn't offer any throws to keep you warm in the cold nights while watching the entertainment. Would be a 5 star if the had heaters outside or throws.

20:39 25 Dec 21

My mother and I stayed here for Christmas week and we honestly could not fault it. Everything was PERFECT! The staff are all so polite and followed all COVID restrictions, always wearing masks and keeping all areas clean and tidy. The breakfast buffet has a great selection, the pools are all beautiful and clean. There are so many choices for eating and drinking. The spa was great too - massages and facials - gorgeous! Little chocolate treats left in our room every day. Hotel reception smells delicious too!

Daniel Thu

21:14 14 Dec 21

Fantastic hotel and surroundings. The spa is a must, and better than most places i have visited. We had quite a lot of wind during our stay, but with the massive pool areas we always managed to find a quiet place.

Jolene Foo

19:00 11 Nov 21

We had a nice spa day here with a lovely three-course meal at the Italian restaurant, followed by a delectable massage, and ending with time at the spa pools. Only gripe i had was that they didn't give us much info about where things were (showers and changing rooms, description of where the spa pools were etc)... Which made the experience a tiny bit more stressful than necessary.

Laura Wijnings

07:58 14 Oct 21

Lovely hotel. It's very big and they are still renovation some parts of the resort. They start around 7 o clock so you wake up early.. The pools and services is amazing. You have different kind of pools and laying areas. All the sunbeds have a beach umbrella. Someareas are with sand and some are with fake grass or stone. Drinks are with the big labels like coca cola or Johnny walker black label (if you like a wiskey cola) same is for cocktails. Everything is fresh made! The breakfast is very lovely and fresh. You have for example 6 different egg dishes. The resort bracelet on your arm has a small chip. You can pay and open your room with it. Makes live a little bit easier. Every night there is live entertainment by live music or a little show! I really enjoyed the staying and a b&b is well worth the money in my opinion. I would love to go back one day when the are totally finished with everything

Ray Deacon

21:04 11 Oct 21

Just had an evening meal, it was really good, there were plenty of friendly, professional and attentive staff. The prices were very good and quality of food was amazing. So nice to eat in a restaurant with lovely views.

Peter Hopkin

11:56 30 Sep 21

Great setting.Decent entertainment, some was a little too cheesy.Parts of the meal was lovely, other parts terrible. I.e lamb was amazing the sides greasy and cold.Service was either overwhelming or non existent.

George Grant

11:25 27 Sep 21

On holiday 2 years ago. I would highly recommend this hotel.

Robert Weber

03:06 17 Sep 21

We arrived on the first day after the 18 month renovation. We checked in on the grand reopening day. And wow.. It was already our favourite Hotel. But it even got better. Great job Lopesan. The buffet restaurant was fabulous. The way the eating room inside and outside was rebuilt, really great, modern, clean, inviting. The food selection was just perfect. The staff as friendly as always. The Sitting area in the lobby and outside by the fountains has new furniture. The garden, arranged with lots of expertise and love. We had a fantastic time, thank you Lopesan. We will be back.

Дарья Шилина

11:55 11 Sep 21

Great service, amazing breakfasts in Buffet Atlantic, very nice personal. It’s better to come early in the morning and sit outside to enjoy it!

Gerard Sutton

13:07 16 Jan 21

Lived this place. Absolute paradise. Staff are unbelievable plus a lovely location. Food was perfect and usually hotel food is not the best 👌

Kevin McGovern

13:29 18 Oct 20

Closed when I visited its sister hotel ( Villa de Conde)

john Price

21:29 26 Jul 20

Clean ,friendly staff, managed covid 19 well ,all in all considering the pandemic we had a great holiday

carol bell

16:50 07 Mar 20

The best hotel we have been to. Room was spacious and beautifully furnished, the food was excellent so many things to choose from and all delicious.The facilities were lovely, plenty of room for everyone to sit, outside was very comfortable with lots of room and beautiful outlook over pool.The entertainment was excellent especially the groups.Staff were very helpful and friendly nothing was to much trouble.The whole grounds of the hotel were like a tropical island you could have stayed there all the time and never gone outside the hotel and beautifully tended.We will certainly be back.

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Hotel Costa Meloneras, Gran Canaria