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Hotel Costa Meloneras, Gran Canaria
Reviews – Recensiones
23:15 09 Sep 23
We enjoyed an absolutely amazing stay at Lopesan Costa Meloneras. The hotel is absolutely beautiful, with a great variety of things to do on-site such as gorgeous swimming pools, amazing food and many other activities you can do while you're there. We really enjoyed the variety of the swimming pools and spent much of our days there.We had the bed and breakfast option, and the breakfasts were fantastic. We also tried the evening buffet one evening which was also delicious. The room was amazing, and it was made up amazingly by housekeeping staff.Thoroughly recommend to anyone considering a holiday in Maspolomas!It is situated right by Maspolomas beach which was also beautiful.Absolutely great value for money for all that you get included in your bookings!Transport links were also great and buses were a very reasonable price.
22:10 27 Aug 23
Have just returned from a fantastic week in this excellent hotel. On arrival i was pleasantly surprised with just how nice the hotel was and how friendly other guests were. On check in we were told that we had missed the last slots in the restaurant so food had been left in our room. Our room was very pleasant with an excellent view looking over the gym and spas pool area. There is a stocked mini bar, safe and dressing gowns. The whole hotel is incredibly nice with majority of the staff being pleasant and helpful. The location is excellent but a little quiet out front at night. The buffet restaurant was very stylish and the food was always good with plenty of choice. The main pool bar serves excellent food too. It's very close to the beach. The hotel gym is great with lots of equipment and plenty of space. The hotel grounds are constantly being tended to which keeps the place looking good. The main pool area does get busy with people reserving loungers but on one occasion a member of staff came and removed them and left a note regarding the rules. I would recommend it highly and do plan to return next year. The cat that hangs around the pool is also very friendly once it gets used to you.
08:31 12 Aug 23
You’re not a guest - just a number.Waiting very long to check in, waiting in line for your breakfast, waiting at the buffet, searching endlessly for a sunbed, waiting 30 minutes to be seated at the square after diner. And of course guests laying their towels on the sunbeds in the morning without using their “reserved” sunbeds. Waiting, waiting and waiting: that’s your stay at this hotel.The architecture is amazing, the housekeeping is great and rooms are good. Also, the pools are nicely done. But there are just simply too many “guests” to provide a proper standard. Also, 50% of the restaurant/bar staff is not friendly and sometimes even rude (unless you’re Spanish: then the staff is always friendlier).Exception is the staff at the SPA. They’re friendly, helpful and professional.I travel a lot for my work and I must say that this hotel does not meet the standards in perspective of service and hospitality that I am used to from most 4-5 star hotel.I can imagine that if you’re into the whole “all-inclusive” concept and are travelling with children and don’t mind being treated like cattle from time to time, that you’d love this hotel. We were most certainly happy that we didn’t book all-inclusive and that we could escape the hotel for lunch and diner.Also, the cockroaches at the square were not a positive impression.To conclude: beautiful hotel with a lot of potential and great facilities, but way too crowded and impersonal. This hotel is just another industrial mass-tourism revenue model.R. Nelis
03:59 09 Aug 23
Blue Marlin beach club on top of Faro hotel is just utterly insane. We always visit on a Sunday and have the brunch with the resident DJ playing his dance tunes all day from 1pm until midnight. Food service and cocktails 🍹 are all fantastic. Location is amazing the views are incredible. The manager is a fabulous man !! Nothing is too much trouble for him. My only suggestion would be is to have an electric point in the ladies bathroom so us ladies can do our hair going from day to night time. This place is awesome 😎 age range is 20s to 60s …… enjoy fellow dance music lovers 🥂🍾🙌🏽💃🏾🕺🏾
10:24 08 Aug 23
Amazing resort, breathtaking numerous swimming pools and the views onto the Atlantic Ocean. Our room was spacious and modern looking, the place was clean in general and well looked after. The only thing they should improve is quality of food in the diner buffet. The food was really nice in the Italian restaurant which is part of the resort, however quite pricey. In general, however, we'd stat again, but without half board most likely
18:58 29 Jul 23
It's "grand", as we say in Ireland, meaning it's ok. They couldn't give us interconnected rooms despite multiple requests in advance. For what is apparently a 5 star hotel, they have a very strange inability to provide any service above and beyond pure standard, self service, you get what you get and don't get upset. You get nothing beyond what's available. Don't ask for anything special, they don't care. 5 star? Ah come on. A decent 4-star, well maintained, nicely constructed hotel building with a big high ceiling lobby. Very little in the vicinity of the hotel apart from a really nice beach and a promenade. Ultimately, it's a bit out of the way. Parking is a bloody nightmare. The big pool is nice. The buffet food is decent. The water scam at dinner is very transparent. I liked it overall but they could pull the finger out and make you feel like you're more welcome, instead of just feeling like you're some type of nuisance invading their space for a week.
11:10 18 Jul 23
Unforgettable, amazing experience, a very special place! The hotel has a lot of character, a lot of attention to detail, magnificent architecture and well maintained gardens and pools. I cannot rate this hotel highly enough, we felt very special the moment we stepped in! Incredibile vibe! Fantastic location and excellent customer service provided by the most friendly and attentive staff! We will definitely return!
17:56 17 Jul 23
This is a truly fantastic hotel. It is huge with many guests, but the layout is very clever so that even in the main hotel areas there are small separate tables and meeting points.There are several pools which take a good walk to discover, and the hotel is absolutely SPOTLESS. I have not seen a single piece of litter and staff are clearly proud of their work.Despite all of the above the bars are very reasonably priced (anyone who is used to UK city prices will be pleasantly surprised).The food at the buffet is a huge range and continually prepared freshly by the chefs. It’s a very high standard and although the restaurant is large the buffet is manageable even at peak times.This is a level above usual hotels and you will not be disappointed.
08:28 04 Jul 23
We stayed here for 2 weeks. Absolutely amazing hotel! I cannot say enough great things about this place. Everything was immaculate! We will be coming back.
22:36 01 Jul 23
Nice hotel, stayed here in 2022. Big hotel, restaurants are nice, well located, pool is very big but a little on the cooler side.The room we had was spacious and cleaned to a good standard daily.
renzo van der bilt
20:44 15 Jun 23
A great hotel with an unique view over the ocean. The swimming pools are huge and surrounded with beautiful palm trees. Also the buffet is very good, lots of choice and high quality:)
19:59 13 Jun 23
The pools here are so amazing along with the service provided by the outside staff. They are very kind and patient- I visited multiple times throughout 2018-2019. The rooms are spacious and comfortable, the food was absolutely delicious and the hotel is located right next to the Maspalomas walkway, which connects it to the beach and other restaurant. The hotel is very beautiful, clean, organized and spacious. A very luxurious and amazing hotel at affordable prices. The experience is wonderful, and often times there are events outside such as live music and performers, providing entertainment. The spa here is beyond amazing and is one of the best spas I have ever been to. I had planned on returning 2020, yet my plans were cancelled by the Pandemic.
22:52 05 Jun 23
Definitely as beautiful as in the photos. Make sure to take time to explore the resort, its many pools and the shopping center. If I’m ever here again I would definitely book a spa experience. Also don’t skip the online check-in otherwise you’re in for a long wait.
19:53 19 May 23
Absolutely amazing hotel, staff are always very friendly and it's a very clean and safe hotel.Located looking right at the sea-front from the pool.We have stayed at this hotel for the past two years, and we are looking to rebook for next year already.Breakfast has a good selection they even offer champagne, but it can be very busy trying to manoeuvre around the food service area.
15:59 15 Apr 23
The hotel is a dream, but unfortunately completely overcrowded. The rooms are comfortable, the garden is very well maintained, there are many pools, the largest of which could also pass as a small lake. The food is okay. The problem is that there are literally thousands of guests who are always bumping into each other everywhere; the garden is huge, but the sun loungers are tightly packed together and, although prohibited, are already "reserved" with towels early in the morning. Two complaints about this yielded nothing. The feeding of the crowds is done in waves, at check-in you are assigned times when you can have breakfast and dinner. Nevertheless, there are always long queues in front of the restaurant and unkind crowds at the buffet. Relaxation in the garden suffers due to the constant noise and density. Only a few places offer sea view. Artificial lawn... Overall, not a 5 star experience.
Surfin Birds Photography and Film
08:45 14 Apr 23
Came with the family and booked two rooms for a week. By far the best family vacation we have been on. Everything was perfect. The service is amazing, the cleaning crew for the rooms are super friendly and do a fantastic job. The wait staff at the restaurants/buffet are incredible, always super friendly and providing baby chairs for my kids. We are already planning when we can come back again. Thank you very much for the wonderful memories that my family will have for a lifetime.
13:18 19 Jan 23
Where should I start. The hotel is absolutely stunning. The staff, the food, the landscaping, the pools and everything else. The area is also nice and clean with a lot of shops.I would also like to mention the splendid service at the hotel. Our 20mo son fell and hit his head on our last day at the hotel. We had to go to the hospital, and arrived quite late at the hotel that night. The hotel manager arranged dinner for us, and gave our baby a plush toy, something we found very convenient and appreciated a lot! They also called us several times to check up on him.I have never ever experienced hospitality and kindness like this in any hotel. I can assure you that this was our first, but definitely not our last visit to Lopesan Costa Meloneras.Thank you for making one of the best holidays ever.
14:03 04 Jan 23
Excellent location, great rooms, modern and clean. Cleaning service is good, the buffet is the best we've had and especially at this size, and the staff is extremely nice and helpful.Stuff to pay attention to:- This place is huge, with tons of people. We like it but it's not for everyone.- Plan your dinners ahead, restaurants get fully booked quickly
Michelle Laurie Hume
07:32 04 Jan 23
This Hotel is luxurious, the staff are so helpful and the dining choices are plentiful. There's the added bonus of the Spa and Casino. The beach with Lighthouse and promenade is a busy area that accommodates luxury shops and restaurants. The hotel resort has several swimming pools and lounge areas that are well maintained. The garden Trees provide sheltered areas for the sun shy and the beautiful smell of Jasmine at night relaxes your senses. The temperature over the Christmas holiday was 26° and sunny everyday, it was stormy one night and cloudy the next day but mostly pleasant. I would stay here again for a winter break.
09:48 23 Dec 22
It’s definitely a good hotel but not really the 5 stars it claims. Run by the management to make life easier for themselves to some extent.For example, we booked a family trip of 14 people. When we come for evening dinner, it’s obviously hard to find enough table space for 14 folks and we were having to stand around waiting, so we proposed that we booked a specific time for them to have a table ready for us. But the management rules don’t allow this! So much for having a customer focus.Or another example, I went to use the gym at 7:30am. But it only opens at 9am. Customer focus missing again.Small things, I know, but I’m comparing my expectations versus a claim of a 5 star hotel.Currently looking for a sun bed at 10am and I count over 25 sun beds here in the sun that people have “reserved” with towels but not a single person in sight using them. Again, not my idea of a 5 star experience. Just needs better managementI’m sure we will have a wonderful time here. Just small irritations along the way.
20:39 20 Nov 22
This hotel is just gorgeous! We spent 1/2 day at the spa downstairs and wow, It was a treat! They have over 12 different spa rooms so you feel really relaxed after spending time here. You have to call to make a reservation in advance. If you want to use the spa and it costs 45€ per person to get in. If you are a spa person or looking for a spa on the island, this place is it! They have a body shampoo in the shower and some complementary water and coffee in the spa area.
19:40 13 Nov 22
Absolutely the best place we have been too for a long time. Kids liked the pool as it is around 4 and a half feet to five feet deep. So they felt comfortable swimming farther out and could still stand in case they wanted to. By the way, farther out in this pool really means that as it is about 100 to 120 meters in length. For me the best part is the Starbucks location right at the hotel. I am a coffee addict 🙂 and absolutely love Starbucks. In our opinion the only thing that would make this place better is if it was free……just kidding. There is absolutely nothing they should change, it is a perfect little paradise.
23:25 05 Oct 22
The hotel and staff is truly amazing! It was one of the best hotels we ever stayed in and the price per night is truly amazing for what you get! The breakfast is awesome and the hotel offers a 24h grocery store in the hotel itself!3 different Restaurants to dine in and 5!! Pools! It is directly at the beach and a true botanical wonder!
13:16 05 Oct 22
This place was absolutely first class.The only reason I have dropped one star on the rooms is that you can hear your higher and lower neighbours moving their chairs around on their balconies. All other aspects of the rooms were excellent. If they just fitted silencing material to the bottom of the chairs and tables on the balconies it would be 100%. (I am totally nitpicking here!)I wholeheartedly recommend this resort.
10:03 19 Sep 22
Amazing resort with top service and facilities! Everything is well thought out and the breakfast buffet is wonderful, just get up early to avoid the crowds. Our room was clean and very comfortable with a balcony overlooking the Lucy landscaping and the lazy River pool. At night they have entertainment in the main plaza which is beautiful and the rooms are sound proof so you are not disturbed by the sound
11:58 30 Aug 22
We have spent a great week in the wonderful hotel. Everything is clean and the service was excellent, we would certainly go back. Rooms are modern, a good size with air con & mini fridge. Location is excellent. The pools are fantastic, great for swimming or just having a relax. Its a big hotel but the staff cope very well. Thank you for a great holiday.
20:13 21 Jul 22
A truly amazing resort with something for everyone. Palatial building and lobby. Expansive well manicured grounds and environs. Immaculate pools. Close to amenities, if you needed any, some high end shops. Live entertainment. Food is to die for, and perhaps the layout of those 13 or so stations can be finessed to reduce queues at the most in demand.
14:26 01 Jul 22
Had a great time staying here. The rooms are comfortable and clean.Besides, the resort has a lot to offer: tennis, padel, gym (opens a bit late, 09:00), spa and more. The pools are very unique. Also the boulevard outside is directly connected to the resort and has some nice restaurants.The food is so so. The breakfast buffet doesn’t offer a lot of different options and is the same every day. In the evening, the buffet is different every time, but we didn’t enjoy it every day.In general, we had a great time on the island. Would recommend to rent a car to also see some other spots and nice beaches. You can park the car at the hotel for €16 a day.I’d definitely come back to the hotel, but with breakfast only.
18:04 27 Jun 22
If it is luxury, great service, delicious food and amazing view of the sea you are searching from your vacation…. Stop researching…. You found the place for you! Lopesan Costa Meloneras is great for adults and couples. If you are researching something more family oriented with young babies, I would recommend Lopesan Baobab! Another amazing alternative!
17:18 18 Jun 22
This is a lovely hotel in a great location. The rooms are large and modern, the pools and spa are lovely, everything is very clean, and the evening entertainment is good fun. However I found the food / buffet could have been better, there are not enough lifts, and the parking costs €16 a day! I don't consider this a true 5* experience, but I would consider staying again.
12:00 29 Apr 22
This is an Excellent hotel. The people are always very friendly, the rooms are very clean, food is very good. We were here in Mid April and the weather was also perfect. We will surely come back again
12:01 01 Apr 22
Clean rooms and environment. Polite, friendly staff.Good quality breakfast choices. Unfortunately no coffee available in the room, tea only. Information about needing to book some restaurants early due to capacity not given, would have been helpful. It was aquiet and peaceful holiday.
21:30 28 Mar 22
Location - perfectRooms - clean and comfortableService - nice and helpfulFood - there is something for everyonePools - amazingGardens - You can walk few hours between palm trees and it still will be fantastic experience.Everything was great and if we ever go back to Gran Canaria we will choose this hotel again.One minus for too expensive parking (16 euros per day) and no chance of parking on the street (only a few places and always occupied).
Sittie Hayrezaman Diamad
18:12 22 Mar 22
The staff there are nice and approachable. The renovation of the hotel at some parts is still ongoing. The buffet, is really really good, I really liked the desserts. They have a playground for kids but it’s all the way to the tennis court. And the hotel is too big that you might get lost. They have different events at night, play areas and activity space for the kids. Outside the hotel you can shop and eat at restaurants, there’s a near Starbucks also. It’s a good experience but one thing I didn’t like is the wifi gets slow sometimes. But having a data shouldn’t be a problem when you travel.
23:07 21 Mar 22
Just wow. The whole resort is exceptionally thought through, everything works like a clockwork. If you want to have a big hotel-complex experience (in a good way), just do it. We loved it.Also a very cool detail - you get an armband with a chip instead of a card which you use throughout the stay as a room card and to pay in different parts of the hotel. Very practical.
11:47 08 Mar 22
This hotel and its facilities are absolutely amazing. We visited here in Feb 2022 while the outside temperature was around 20C, the outdoors pools were heated to a perfect temperature for these weather conditions. The staff is very friendly and the food is also excellent.Even being trapped in the elevator for 30 mins on our last day doesn’t make me want to deduct a star from this 5 star review. 👌🏻
19:46 01 Mar 22
Ambiance, staff and accommodation were superb. This is a very minor observation but the Bingo at lunchtime in the Laguna Bar used to be such fun and generated a lot of interest - children and adults alike. However, it's now delivered in a very boring way that doesn't encourage people to come. Bring back the leisure staff who encouraged participation and enjoyment.
11:01 21 Feb 22
Absolutely stunning hotel! The room was amazing and they cleaned twice a day, the whole hotel was extremely clean. Lovely service from the staff and both breakfast and dinner was really nice! The pool area is the best I've ever seen!
11:59 27 Jan 22
Stunning modern resort, The reception and bar area is beautiful. The pool area is beautiful with views over the sea. Set in a great location right next to the sea front and near the bars and restaurants. The entertainment isn’t that great within the hotel, Also like its sister hotel this hotel doesn't offer any throws to keep you warm in the cold nights while watching the entertainment. Would be a 5 star if the had heaters outside or throws.
20:39 25 Dec 21
My mother and I stayed here for Christmas week and we honestly could not fault it. Everything was PERFECT! The staff are all so polite and followed all COVID restrictions, always wearing masks and keeping all areas clean and tidy. The breakfast buffet has a great selection, the pools are all beautiful and clean. There are so many choices for eating and drinking. The spa was great too - massages and facials - gorgeous! Little chocolate treats left in our room every day. Hotel reception smells delicious too!
21:14 14 Dec 21
Fantastic hotel and surroundings. The spa is a must, and better than most places i have visited. We had quite a lot of wind during our stay, but with the massive pool areas we always managed to find a quiet place.
19:00 11 Nov 21
We had a nice spa day here with a lovely three-course meal at the Italian restaurant, followed by a delectable massage, and ending with time at the spa pools. Only gripe i had was that they didn't give us much info about where things were (showers and changing rooms, description of where the spa pools were etc)... Which made the experience a tiny bit more stressful than necessary.
07:58 14 Oct 21
Lovely hotel. It's very big and they are still renovation some parts of the resort. They start around 7 o clock so you wake up early.. The pools and services is amazing. You have different kind of pools and laying areas. All the sunbeds have a beach umbrella. Someareas are with sand and some are with fake grass or stone. Drinks are with the big labels like coca cola or Johnny walker black label (if you like a wiskey cola) same is for cocktails. Everything is fresh made! The breakfast is very lovely and fresh. You have for example 6 different egg dishes. The resort bracelet on your arm has a small chip. You can pay and open your room with it. Makes live a little bit easier. Every night there is live entertainment by live music or a little show! I really enjoyed the staying and a b&b is well worth the money in my opinion. I would love to go back one day when the are totally finished with everything
21:04 11 Oct 21
Just had an evening meal, it was really good, there were plenty of friendly, professional and attentive staff. The prices were very good and quality of food was amazing. So nice to eat in a restaurant with lovely views.
11:56 30 Sep 21
Great setting.Decent entertainment, some was a little too cheesy.Parts of the meal was lovely, other parts terrible. I.e lamb was amazing the sides greasy and cold.Service was either overwhelming or non existent.
11:25 27 Sep 21
On holiday 2 years ago. I would highly recommend this hotel.
03:06 17 Sep 21
We arrived on the first day after the 18 month renovation. We checked in on the grand reopening day. And wow.. It was already our favourite Hotel. But it even got better. Great job Lopesan. The buffet restaurant was fabulous. The way the eating room inside and outside was rebuilt, really great, modern, clean, inviting. The food selection was just perfect. The staff as friendly as always. The Sitting area in the lobby and outside by the fountains has new furniture. The garden, arranged with lots of expertise and love. We had a fantastic time, thank you Lopesan. We will be back.
11:55 11 Sep 21
Great service, amazing breakfasts in Buffet Atlantic, very nice personal. It’s better to come early in the morning and sit outside to enjoy it!
13:07 16 Jan 21
Lived this place. Absolute paradise. Staff are unbelievable plus a lovely location. Food was perfect and usually hotel food is not the best 👌
13:29 18 Oct 20
Closed when I visited its sister hotel ( Villa de Conde)
21:29 26 Jul 20
Clean ,friendly staff, managed covid 19 well ,all in all considering the pandemic we had a great holiday
16:50 07 Mar 20
The best hotel we have been to. Room was spacious and beautifully furnished, the food was excellent so many things to choose from and all delicious.The facilities were lovely, plenty of room for everyone to sit, outside was very comfortable with lots of room and beautiful outlook over pool.The entertainment was excellent especially the groups.Staff were very helpful and friendly nothing was to much trouble.The whole grounds of the hotel were like a tropical island you could have stayed there all the time and never gone outside the hotel and beautifully tended.We will certainly be back.
Hotel Costa Meloneras, Gran Canaria