Hotel Dunas Don Gregory
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Hotel Dunas Don Gregory, Gran Canaria
Reviews – Recensiones
16:35 27 Mar 23
The best Hotel in Gran Canaria!Everything was perfect during my stay in this hotel. I really liked the rooms and the sea view you can enjoy from your balcony. The location is also very nice because it is situated directly at the beautiful beach "playa de las burras".The food was amazing as well. Breakfast, lunch and dinner always offered a wide range of different food options and the daily variiating themes of the dinner were also a nice addition. After dinner you could always enjoy a good cocktail at one of the hotel bars.The hotel is clean and also very new renovated so that everything looks nice and confortable.The friendliness of the hotel staff is unique. Everyone is always so kind and does everything to make your holiday carefree. From the cleaning staff to the waitress, the reception team and also the hotel manager everyone is so nice. You can really see that they enjoy working in that hotel.All in all it was a perfect stay and we are definitely coming back again.
14:03 14 Mar 23
Met every need for a relaxing,' re charge the batteries' holiday.We had a lovely room (number 905) it was quiet as requested, it didn't have sun in the afternoon but that cooled the room so it was ideal. The Hotel is lovely and extremely clean. The staff work very hard and are a credit to the management. Hamilton in the bar was a joy to watch him at work, great professionalism and knowledge. Renny the animation guy is very good, and its only him! he is very hard working. i had never wanted to do aqua aerobics but I tried it and he made it fun and enjoyable. I only have one tiny comment, some of the plates need to be warmed, we found some of the food was cold very quickly, but that is the only critique.We met some lovely people, who said they never return to the same hotel but said they would come back again. We usually visit the Suite Princess Hotel in Taurito on the south side, we have been there many times for what we call a 'fly and flop' break. We found this hotel to be even better. We will return next year for sure.
12:22 05 Jan 23
This Hotel is definately not 4 star. Stayed for Christmas andFood was good, the New Year Gala Dinner was outstanding. Unfortunatley due to a complete lack of any information we were not informed we had to reserve a table for the entertainment. As we we re all inclusive I cannot understand why we needed to. My friend and I were never offered any champagne or the traditional grapes . We only found out about reserving a table at the lunchtime of New Years Eve from another guest. When I tried to reserve a table I was told a definite NO! We were too late to book. Not good customer service at all. Being all inclusive I feel we had already paid for this and should have been able to join the after dinner entertainment.Occupancy is 99% German and its quite obvious any other nationalities are left out. Pool opens at 9am, towels on beds at 8am!!!!!.Should not be allowed The staff are lovely, friendly and helpful. although Some of the reception staff were very unhelpful. Rooms large but in need of a little TLC . Great position on the beach.
20:06 04 Jan 23
We have just returned home after our first visit to Don Gregory by Dunas. We spent Christmas and New Year there and enjoyed a wonderful festive season. The hotel occupies a fabulous location on the beach and the staff ensured that all the guests had a wonderful holiday. Bedrooms were clean and food was extremely good. We must give special mention and thanks to Rene for organising fun and entertainment every day. We must also thank Monica, Felix, Sheila, Yesenia and Alexander for ensuring that we had a great holiday and that any concerns we raised were immediately addressed .We'll be back!!
04:41 15 Dec 22
Very comfortable hotel with ocean on one side and little centrum with utilities on another.Hotel serves good food with great variety. It's quiet and clean. Bigger town Maspalomas is about 30 minutes walk on the beach promenade.
15:05 07 Nov 22
Pros.Great hotel. Friendly staff. Good food. Good location. Clean.ConsNo private bathroom!! Who doesn’t want privacy sometimes!? Bathroom in the bedroom. Crazy.Flies all over the food. There are no fly lamps/traps in dining area. They need this.Gets Smokey in buffet as food is being cooked but not good enough extraction. So your clothes can smell of food.Everybody reserves sun beds by 8am. If you want a bed you better get up by 7am and put your stuff all over a bed. Shame. But I also don’t know how they can fix the problem.Evening entertainment could be worked on a bit. The artists are good but the stage is bare.
21:13 30 Oct 22
4 of us , 2 couples, after arriving home from a brilliant stay in the Don Gregory hotel San Agustin . It’s just a fabulous location, all bedrooms are ocean view and so relaxing listening to the waves.Room service so friendly and helpful.Also a magnificent selection of food and restaurant staff and pool staff couldn’t do enough for us.Reception staff so professional and helpful in any way needed.Top marks to Rene’ our Aqua Aerobics Instructor , and daily entertainer who was the best ever. You just couldn’t be bored and he was so empathetic to everybody’s needs who wanted to take part. Well done Rene’.We have been in this hotel many times and have booked it for another 2 occasions. Many thanks to you all . Looking forward to seeing you soon. Lily
09:48 24 Sep 22
We have just returned from a week at the Don Gregory, San Augustin. The hotel, service and team were excellent. The hotel is in a quiet location, just a minute from the beach. Rooms are spacious and well equipped with lovely views. The hotel is well maintained and very clean. What makes it extra special is the team, they are so friendly and helpful, going the "extra mile". I was on a special diet, lactose free, gluten free with extra tweaks - the Customer Services Mgr. Mrs Kurtz, Head Chef Ayoze, Restaurant Team, Felix, Rosita and Teresa could not have done more for me. It made our first trip abroad for a while such a happy one, with special meals cooked for us every night; it really was a treat. Thank you so much for a wonderful visit we hope to be back next year. Rosemary and Mark
21:05 28 Aug 22
Thank you so much! It was a really pleasant stay at the hotel - a vacation I will never forget.The staff was very kind and observant. The room was tidy and comfortable. Basically there was nothing to complain about except for the food - it was okay; it wasn't bad but not special either. But in conclusion I can really recommend the hotel!
11:04 16 Jul 22
The hotel has a very modern look and the staff was always very friendly. The food was always delicious and had a broad variety of different options during our stay.Only thing that bothered us was that the air condition had a really disgusting smell to it. Also there was water leaking from the room above us into our shower. This caused ugly water spots on the ceiling and black mold build up pretty quickly during our stay. We didn't got another room offered at the reception as we told them multiple times that there was black mold building up...
20:32 09 Jul 22
The hotel is lush, through and through. The staff are a credit to the hotel, friendly polite and no job is too small.This was my fist experience with all inclusive and the food provided was perfect.I definitely would recommend to everyone and anyone and I really hope I get to come back soon.Thank-you
11:15 03 Jul 22
The hotel is superb! Great food and beverage, wonderful pool and sea view! The room is quite good! The staff is very friendly and helpful! My special gratitude to Ofelia, the lovely room maid!
11:15 01 Jun 22
Very good hotel, nice and helpful staff, very good food, the staff cares about the cleanliness of the rooms, a great view from the balcony of the beach and the ocean, close access to the beach and the shopping center, where you have supermarkets, drink bars, restaurants, car rentals and bus stop. If you like silence, I recommend it! This hotel is only for adults (over 16s). Enjoy!
11:01 15 Apr 22
Very nice staff, clean and beautiful room, wonderful view and location. I'd love a bit more natural food, but other than that I am amazed and already want to book another visit! 😉
11:02 23 Mar 22
We spent a great week here in March. Lovely food, and immaculate hotel. Great location right on top of a sandy beach. Brilliant room with plenty of space and great looking down the beach. Well suited entertainments during the day - Giancarlo was excellent at gently involving people. Evening entertainment was of an unusually high quality. Overall excellent place to stay.
20:10 02 Mar 22
Amazing. We loved the view of the pool, bar, and beach from our balcony. All the staff genuinely cared to ensure our experience was nothing but enjoyable. The room was comfortable and spacious. Food was great, and Restaurant immaculate. We'll be back..
19:31 27 Feb 22
Great hotel with 2 nice pools and access to a nice beach. Very good food and friendly and helpful staff. Very clean and nice big bedrooms most of them with sea view.
12:34 01 Dec 21
Don Gregory by Dunas was beautiful and the staff was very kind and helpful. Each evening we enjoyed a good singer/musician at the bar with drinks and great vibes.Unfortunately I‘ve forgotten my laptop in the hotel room when I took my flight. The staff took a lot of their free time to arrange the shipping, getting packages and securing my laptop in protective film. I‘m incredible thankful for this great service - even after our stay was over! It says a lot about their caring of customers.I can definitely recommend this hotel to everyone.Best regardsMichael
12:33 23 Nov 21
We have been here on vacation for one week and I can tell that this is the best hotel I have ever stayed on! Great service, great food, perfect rooms, perfect view and the beach is absolutely perfect!We will come back next year!Thanks a lot for this great experience on your hotel 😄
08:44 23 Sep 21
Pleasant south-facing outlook over the adjacent sandy beach and most rooms have a delightful sea view.There is limited space for sun loungers next to the modest-sized main pool, so some get up at 7am to reserve their space (typical behaviour of a certain nationality). By 8.30am there’s nary a one left. Renting sun beds on the beach for around €11 a pair is less stressful and enables one to enjoy the warm sea waters in a gently shelving shore. However, the wind can get up in the afternoons, causing something of a sand storm.The hotel staff are polite, friendly, and helpful. The hotel enforces good covid protection, requiring mask wearing indoors in public areas.The food is just about above average, in my view. Not bad as it varies each evening, but not the best I’ve enjoyed in other Canaries hotels. Early birds will enjoy dining on the outside terrace/balcony in the evening sun.An evening stroll for a mile or two along the promenade in front of the hotel - in either direction - is pleasant and safe. The hotel puts on evening entertainment but it’s of poor quality - one man/woman singing/playing- and there’s very limited outdoor seating.Fortunately, there are very few of the tacky stores and ‘English’ bars etc. common in other resorts. There’s a small shopping mall opposite the hotel. Not much else to do in San Agustin but a bus to Las Palmas old town takes 55 mins and runs every 20 minutes.On the whole, this is a good hotel for relaxation and I would probably come again.
20:27 25 Jul 21
4 people, all inclusive, 9th floor. In my opinion, it is better to take the cheapest room instead, the most expensive, because everything but room is the same.Very good food, good alcohol available in all inclusive, fantastic helpful crew, great location, always available sunbeds. People mostly 40+
13:27 12 Jul 21
Friendly staff, a big room but the food is missing some spices.On the other side, you do have plenty of choices.For the food I guess this is maybe due to the fact that most of people who are there are third age people, maybe that’s why they don’t put salt in their food.So in terms of quality, it’s definitely a good standard.Other than that I liked the place for its good positioning and the fact that you can really chill and rest there.I recommend the SPA, when you will be passing by Dunas, it's a must.
08:29 07 Jul 21
This is one amazing hotel! Great service, for every single wishes. Amazing view, clean, good en plenty of food (also for every diet wishes). Hope to see you again!
19:59 25 Jun 21
Wonderful place to stay in. Fantastic view on the ocean. the Restaurant also had a view on the ocean. Just great, nothing to add. Totally recommend.
01:15 21 Jun 21
Short and Sweet. Don Gregory’s attention and services is over the top. Why? Humans execute services/kindness and DO care. Management encourages and maintains over top attitude for every guest staying one day or even much longer. Standard: Best care and service any human might provide. I really feel for team at Don Gregory; now stuck caring for guest (yours truly) maybe way too long. I have chosen to extend my stay at Don Gregory for months over and over; simply to enjoy and accept superior kindness and service (in ideal location). I have been afforded wonderful opportunity of Don Gregory (prior stays in over 200 countries) with great appreciation. I would indeed be very tired of same guest; but yet not even a hint of adjustment/reduction to superior standard Don Gregory extends to all guests (well done). Don Gregory’s future will be unlimited; choosing humans they entrust to provide personal/human care or service to each guest. I guess, maybe not so short. Sorry.
11:09 16 Jun 21
Stayed there for a week. The staff is wonderful and genuinely nice! We felt at home. 🙂
14:12 06 May 21
Good adults only hotel. Sitting right on the beach with beautiful views. Great service, good amenities, peaceful and relaxing. All rooms with see view. Great. Restaurant menu a little bit limited maybe because of the very few customers? During my stay I found watermelon for example to be prepared few days before - dry and looking old... Also staff a bit limited at peak times. Overall - good! Just a bit more Nd would be very good!
22:59 14 Mar 21
Wow! Exceptional staff, couldn’t be more friendly or helpful. Breakfast had a good choice and spacious, modern rooms
01:57 14 Mar 21
My favourite place ! Beside the beach. Lovely hotel. Great rooms . Friendly helpful staff and service
13:43 22 Feb 21
Very nice, clean, newly renovated hotel. All rooms (modern, clean with great design) are oriented to sea. Staff is very kind and nice. Food is delicious, every day there are new choices. Beach is just in front of hotel. Despite windy weather (in febuary) hotel is in lee so it is still confortable to sunbath at terrace.We enjoyed our stay and can totally reccoment it.
09:57 21 Dec 20
Very good hotel. The location is amazing and I think best in Maspalomas (that's the reason for quite high price I guess). Staff is very friendly. Also food is tasty and there is a good variety of meals, maybe if you're vegan,you can have some issues, but for vegetarians who eat seafood it's absolutely enough (they have fish for every dinner). Coffee for breakfast is always free, no matter if you have all inclusive or half board, but if you want tea/coffee for dinner and don't have all inclusive, but half board, you should pay, so maybe think about it before making reservation if you're a tea soul:). Don't have any advices about lunch, had breakfast and dinner only.
18:08 30 Aug 20
The Hotel is a beatiful place to stay. The location is clean and high-quality. It’s in front of the sea and have 2 swimming pools. I very like the stuff and the service. But the buffet is still the best part of a vacation and me and my girlfriend are vegetarian. Sometimes, not every day the meat and fish are mixed too often with delicious food we are prefer. Buns are packed in plastic and therefore only 4 stars.
Hotel Dunas Don Gregory