Santa Monica Suites Hotel

Playa del Inglés, Dunas de Maspalomas, Gran Canaria, España
Santa Monica Suites Hotel, Playa del Inglés

Reviews – Recensiones

Santa Mónica Suites Hotel
4.7
1083 recensioner
Vanessa Schaefer
Vanessa Schaefer
13:34 01 Aug 22
Wonderful location and really nice hotel with lovely view. All the public areas and rooms are clean and comfortable, staff is very friendly and kind. Definitely an excellent place to stay.
Keith Parramore
Keith Parramore
16:55 19 Jun 22
We stayed at Santa Monica Suites, our second visit, from June 1st to 15th 2022.The hotel is truly excellent. Everything is very well designed, of high quality, comfortable and spotless. The location is also excellent. We found no faults!We arrived very late (around midnight). Reception staff were quick and efficient, and we were soon eating our pre-ordered cold meal. Our requests were dealt with very well by the reception team throughout.This time we opted for both breakfast and dinner buffet – a very good decision, meaning that we did not have to rush off to find somewhere to eat at the end of the day. The food was excellent in quality, with many and varied choices available. There was a good selection of reasonably-priced wines. The serving and waiting staff were unfailingly pleasant, attentive and helpful. Vegetarian options were freely available in the dinner buffet during the week, which is not our usual experience in Spain. On our first Saturday, the selection of cheeses was completely replaced by fish, leaving no vegetarian protein available apart from in banana fritters, although there was plenty of salad. In our second week, therefore, one of us made an advance choice from the vegan menu which had been provided on arrival (zucchini stuffed with tofu and mushrooms) for the Saturday – an excellent choice. The staff on that Sunday also anticipated, offered, and rustled up a vegan wrap without any need for booking in advance, which was very much appreciated.Restaurant management could perhaps consider using clearer vegetarian labelling – sometimes the item description left this in doubt. Also there could perhaps be better compartmentalisation – if vegetarian and non-vegetarian foods are presented next to each other in a buffet, then cross-contamination will occur.We used and enjoyed the pool area several times. Although the hotel was rather busy during our stay, there were always plenty of recliners and sunshades available. We took advantage of the pool bar a few times, generally when we returned to the hotel after a day’s hike. Service was always quick and courteous.We used the wellness centre too, and both of us thoroughly recommend Suzy’s pedicure.All-in-all this was an excellent holiday for us. It was pleasing to see that some small improvements had been made since our previous visit, particularly moving the smokers away from immediately outside the restaurant to the opposite side of the pool. Attention had also been paid to slippery areas around the pool. Clearly the management is responsive to feedback – and it shows!Thank you.
Jaafar Layachi
Jaafar Layachi
11:35 05 Jun 22
Very generous breakfast buffet. If you want a nice view on the ocean and the dunes make sure you ask for any room that’s on the third floor or above. The rooms are very nicely decorated the couch is very comfortable all rooms are in Suite style so you will find more than enough space to be comfortable. However I think that the construction and architecture of the hotel is left to be desired because if you are looking to sleep quietly in the morning after 9 AM, it will be very difficult. The cleaning staff makes a lot of noise and there is no noise cancellation/ isolation which can cause a Cacophony if all adjacent guests wake up at the same time. I might return to this hotel only if I bring earplugs.
Mika Pesonen
Mika Pesonen
20:35 16 Apr 22
Nice reception and clean rooms. The view of the dunes from the 5th floor is really great. Drinks don’t get more than one star because Pina Colada only practically contained a lot of alcohol.Breakfast and dinner good.
LD
LD
14:54 23 Mar 22
One of the best hotels in the area and highly recommended . Choose 4th or 5th floor for beautiful views over the dunes and the ocean. The buffet breakfast has a lot of choice and food in general is good. The rooms are big and very comfortable, the highlight being the shower. A minor annoyance was the wifi wasn’t always reliable. As a bonus, there are often two beautiful cats near the property
Jeroen de Graaf
Jeroen de Graaf
12:26 12 Mar 22
Very good hotel and great service! People are very friendly and gentle. Hotel restaurant is good and they have also a service at the pool. So you can enjoy and relax.. read and drink… the dessert idea is also very nice.. have a great walk at the beach and a dive in the ocean. Enjoy!
Han Orsel
Han Orsel
15:25 26 Feb 22
Maspalomas shows, in many respects , the worst mass- tourism has to offer. It lacks class and style has no authentism or atmosphere. But if you end up here The Santa Mónica Suites Hotel is absolutely not a bad place to stay. The rooms are spacious and clean. The staff is friendly, the pool and breakfast buffet are great.
avril stevens
avril stevens
19:15 08 Feb 22
Fabulous hotel, My suite was amazing a very big room with lounge area. Lovely rain shower. Separate toilet. All staff very helpful and friendly. Expensive for 1 person but it was worth it.
Boutique Magic
Boutique Magic
21:38 30 Jan 22
Fantastic hotel, location fab, very friendly service and really good cuisine !
The moon is rising over the Santa Mónica Suites Hotel. We've been there for several times. We can recommend it.
Mic L.
Mic L.
12:00 29 Oct 21
Location directly at the beach, but still 15 minutes to go to the beach. Rooms and Hotel very clean, staff is very friendly. The restaurant is the only negative point on the list, the quality of the food is o.k. not a highlight, but good. My real concern is the restaurant, it is too small and feels more like a fast food restaurant with very small tables. Not a place where I want to have a nice relaxing dinner or breakfast. But as said this is the only negative point and I wish they would change this, everything else is really nice and the Hotel earns a honest recommendation
Bartek Cymer
Bartek Cymer
08:28 25 Aug 21
Hotel for smokers only. Or for people who like to breath with cigarette smoke. The hotel is situated in some sort of small valley between dunes and the city. It favors smoke to cumullate inside. In result when you are sitting on your terrace or balcony you are breathing cigarette smoke starting from 10 AM ending late at night. This is the worst situation where I ever been when it comes to smoking.Apart from that:- meals are OK- hotel staff is friendly and helpful- rooms are spacy and looking good
Barbara Svehlakova
Barbara Svehlakova
12:15 10 Aug 21
An excellent choice for a quiet family break.Stylish rooms with a privileged view over the Dunes of Maspalomas. Great choice at the breakfast buffet and high standard service.Wholeheartedly recommended.
Pim
Pim
19:12 01 Jul 21
Excellent hotel, great location, great food, nice staff (mostly) good rooms, great view, good entertainment in the weekend and absolutely will visit again. If you go, take the best package, it is worth it
androgynbeauty
androgynbeauty
16:13 30 Sep 20
The hotel has magnificent location, a good pool area and a dedicated restaurant. We stayed at the top floor and the views to the Maspalomas Dunes were outstanding, but the ground floor and maybe the first one have no views at all (only pool view). The amenities were not impressive, but maybe that's because of Covid situation. Only water glasses in the room, but the staff is really kind and you only have to ask, they bring all the necessary (we had several bottles of champagne and they promptly served us with glasses and icebuckets). There is also a chill out area where from time to time (weekends?) they invite a great violin singer, a voice singer etc. One problem we had with the phone in room was quickly solved. There was also a shortage in staff but again, it's probably due to Covid.The breakfast buffet is diverse and good quality. For the dinner they have special menus as Spanish/Iberian, Asian, barbecue... the food is good, some of the sweets I found them a bit too sweet (could be a matter of taste).
karen rodriguez
karen rodriguez
10:42 25 Aug 20
The hotel is super clean, they are very careful everywhere to prevent any virus spread. All the staff is super kind and friendly. No complaints, great stay
Kelvin Rabbitt
Kelvin Rabbitt
03:22 25 Aug 20
Our new favourite. Right on the dunes. Heaven to wake up and watch the sunrise.
Canaria Guide
Canaria Guide
09:20 20 Jul 20
Very nice hotel direct in famous Dunas Maspalomas.
Adi Mrt
Adi Mrt
11:35 17 Mar 20
Beautiful hotel, very clean, large rooms, super helpful and friendly staff! I would come back for sure. It is close to the sea, you can see a beautiful sunrise from the beach.
Adi Mrt
Adi Mrt
11:34 17 Mar 20
Beautiful hotel, very clean, large rooms, super helpful and friendly staff! I would come back for sure. It is close to the sea, you can see a beautiful sunrise from the beach.
Adi Mrt
Adi Mrt
11:34 17 Mar 20
Beautiful hotel, very clean, large rooms, super helpful and friendly staff! I would come back for sure. It is close to the sea, you can see a beautiful sunrise from the beach.
Olivia W
Olivia W
17:53 16 Mar 20
We loved this hotel and just felt like we were at home! The view is beautiful. Everything is very clean. There is desinfection which you can use before going to the buffet. There is food in many different tastes so that everybody will find something! Every evening they do live cooking. The food is arranged like little pieces of arts and unbelievably tasty! The staff is very welcoming and frendly. The pool area is clean and very nice as you can find shady places under palmtrees or the umbrellas. The moment you walk out of the back door and stand in the middle of the dunes- amazing! There is a SPAR market for little things 5 walking minutes away. The only problem was that the smoke detector above the bed made a noise. You might bring oropax if this is annoying you. I would totally recommend this hotel!
Raymond Oliver
Raymond Oliver
18:35 23 Feb 20
Good location. Excellent 5 star service.
Thomas M
Thomas M
10:25 18 Feb 20
This is a very clean and modern hotel. It has 5 levels but isn’t too crowded.
Bartosz Kaczmarek
Bartosz Kaczmarek
10:16 19 Jan 20
amazing views from the hotel, tasty breakfasts, great morning entertainment and super friendly staff
Martyna Czyżewska
Martyna Czyżewska
09:30 19 Jan 20
The location of the hotel is splendid, just right on the dunes, worth paying the extra charge for the sea view, so magical watching the sunrise over the sea and the dunes. Rooms are modern and feel very clean and comfy. The staff is very friendly, helpful and smiling. Breakfast has a wide variety of products and everything is tasty. We enjoyed morning Thai chi and yoga practices, done in a professional way. The evening animation wasn’t too loud, just pleasant. Overall it felt nice and quiet. The water in the large pool could be warmer for this time of the year we found it impossible to go in. Small things we found I’d say even ridiculous for this standard of a hotel: charging extra for a kettle, no coffee machine in the room, no cups of whatsoever. When we “rented” the kettle the cleaners kept taking the cups away every time. These kind of things should be obvious for this price and standard. Ps. We loved the fluffy cat living in the hall 💚
Simon H.
Simon H.
14:54 18 Jan 20
Lovely hotel! Very friendly staff and great food! Spacious pool area and heated pool.
Sue Mean
Sue Mean
15:11 09 Jan 20
Loved this hotel, will certainly be back. Nothing bad to say about it at all. Fabulous holiday xx
John Ford
John Ford
12:50 04 Nov 19
Super hotel, excellent service, decor, food and drinks. We've been five or six times now. Highly recommended.
Joep Frietman
Joep Frietman
15:38 16 Oct 19
A stunning hotel with the beach right on its doorstep. Rooms overlooking the ocean. A set of pools if you prefer fresh water over the ocean.A buffet restaurant for breakfast and dinner, as well as a al a carte restaurant if you rather have someone else assemble your meal.It has all the amenities you could wish for, not least a wellness centre for massages of other beauty treatments, a gym and a sauna.The rooms are spacious, with comfortable beds and stunning views. Aircon for those who arent quite adjusted to the higher island temperatures. Santa Monica Suites' staff seems to endeavor to make your stay as relaxing and forfilling as they can make it. A perfect holiday destination!
Gert van der Beek
Gert van der Beek
10:46 23 Sep 19
Very quiet hotel, great location, excellent good, great staff, superb hotel in all aspects
Brian Eagles
Brian Eagles
20:52 11 Aug 19
Lovely suites, helpful staff and good location next to the dunes
andrea fabris
andrea fabris
06:30 24 Jul 19
Great Location, great views, spacious rooms, extremely surprised by the positive and welcoming attitude of all members of staff...having a baby, we got in touch even with chef...all amazing!
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Santa Monica Suites Hotel, Playa del Ingles

Santa Monica Suites Hotel, Playa del Inglés

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