H10 Playa Meloneras Palace
Reviews – Recensiones
17:19 10 Nov 22
A brilliant holiday here as always.Perfect setting for an excellent time away, plenty of sun, relaxing, swimming and entertainment.The rooms are clean, spacious and with lovely views.All of the staff at the hotel are attentive, nothing is ever too much trouble for them.The food is excellent and always varied,catering for all tastes.The activities are run by a fabulous team, heading up the team is Zed. So there is always something to keep you busy if you want!
10:15 09 Oct 22
Stayed here for a week from start to finish it was fantastic. we arrived late and reception was great they opened the buffet at 11-12 for late arrivals and the rest of our holiday was absolutely superb. This Hotel is immaculately clean no bugs or cockroaches anywhere. The staff were outstanding and great service all the time. Definitely go privilege it is 100% worth it. The food in the la brassie is spectacular for lunch and dinner. I will have no hesitation coming back.Thank you for a great holiday!
16:40 26 Aug 22
Recently returned from 2 weeks here following a fantastic holiday. The hotel staff are second to none. Nothing is too much trouble. Very friendly and efficient. The food was variable with plenty of choices. Rooms are spacious and clean with a lovely outside terrace. Great location near the beach. Can't wait to return
13:05 20 Aug 22
Our stay was lovely. The children’s club reps and entertainment were fabulous and our kids were huge fans of all things Daisy club!The food was lovely, and the service in the restaurants was equally good.We rarely left the hotel as the facilities were great. The shopping centre nearby is a little rundown but everything you need is on site - the spa was also fab.We had some issues regarding baby changing - the baby changing facilities are only available in the female toilets meaning my husband had some difficult conversations with the staff when our son needed to be changed, including a waitress who asserted that “the mother should be changing the baby”. But that didn’t detract from an otherwise wonderful holiday.
13:05 20 Aug 22
Have been to this hotel a number of times when the kids were 9 months to now when they are 9 years. Each time the staff have been amazing. Zed and Janice in the kids entertainment team are phenomenal and remember all our names each year. Marta and her restaurant and bar team are brilliant and so accommodating (we had a party of 14 all eating together this year).The rooms are perfect and cleaned to a high standard.Would certainly recommend this hotel to families of all ages.
09:47 18 Aug 22
What is there not to like about this hotel great location very relaxing environment night entertainment was great. Not one day or night in the restaurant was lacking in choice freshly cooked or on plates or the traditional buffet style. All drinks branded staff members go above and beyond to keep the relaxed atmosphere throughout the stay .DJ on the infinity pool side in the evening was just chilled out and everything brought to your table saxophone player was great doing a variety of mix new and old music very chilled out great guy.The night entertainment was great top level.The cleaning of the hotel staff the unsung people who keep everything in your room spotless would say morning and always friendly and helpful and if you have the sleep card in the door they would leave a leaflet saying that call the reception and they would clean it to suit your needs.In all the best hotel that myself and family have stayed in anywhere can't fault the service or place.
12:25 05 Aug 22
The location is perfect and the hotel and facilities are very good. The staff are all lovely and very attentive, especially Maria who takes her time to talk to you about your day and get you to join in the activities. The activities throughout the day keep you entertained and are lighthearted and fun. Overall a great hotel and experience
18:49 01 Aug 22
This is a fabulous hotel. The staff are all attentive and the food is far better than the usual all inclusive fayre. Do not hesitate in coming here. The only thing I would say is that it is a quiet hotel with lovely entertainment on the evening but it’s not really for children as there is only a small childrens group for v small children. No water slides etc. we love it
18:22 14 Jul 22
Absolutely fantastic hotel! I can’t find any faults at all, the service is excellent and everyone goes above and beyond.The privlege service is extra special but even without you’ll have an amazing time and get treated well.Marta especially makes the experience extra special.
09:00 12 Jul 22
We came home yesterday after 7 nights there. It was superb. Staff were excellent, location great, food very good, brilliant pools. We will definately go back againOne of the best hotels we have ever stayed in !
17:30 10 Jul 22
We have just completed a week’s holiday at the hotel. The only word that sums it up is Fabulous. I can honestly say that every aspect of the hotel from start to finish is flawless. The restaurants are absolutely first class, in fact the issue is, anywhere else you go wouldn’t be better. The Gaudi is Michelin star quality. Superb. The waiting staff lead by inspirational leaders like Marta and Angela don’t miss a beat. Nothing is too much trouble, service is on point and as I said below, you won’t want to go outside the hotel as it’s the best around! The pools, the sundeck, all of it. World leading. Note, we did upgrade to privilege, so we did have some enhanced aspects, but at all levels this hotel, it’s team members, facilities, location and overall experience are without exception fantastic. A majority of people we met were returning guests and I can see why. This is one for the calendar, every year I hope. I could go on and on, but you’ll have to go to experience it for yourself. Thank you to all the team at the hotel, you made our holiday and our memories.
Niek van der Maas
05:33 03 Jul 22
Very nice 5-star hotel. The location is quite remote, but there is a nice (stoney) beach in front of the hotel. Pools are very big bug could be warmer. Rooms are nice but look a bit dated. The food is 10/10, no complaints.
16:51 26 May 22
The hotel was great, my only concern was the food did not meet my expectations. We had the all inclusive package and the food provided was just a bit dull for me. We often had to dine out, which is ok but I would prefer that to be a choice rather than being forced to eat elsewhere. I expect due to the size of the complex, this means the hotel is about a 15-20 minute walk from the lighthouse. Where most of the action takes place. Again not a huge issue but also not easily accessible if you wish for something quick etc.
15:29 14 May 22
We stayed here for 3 night with all inclusive in a suite. I already live in Gran Canaria so it was a last minute break for us.We really enjoyed it here, the pools are very nice and it always feel quiet enough to relax.The meals at the buffet restaurant were good, but I think they drastically decrease the quality of foods used for breakfast compared to lunch and dinner.The staff are all very nice, the only issue with them was that they almost always gave us an alcoholic drink when we asked for non alcohol, but it wasn’t a problem as they would replace them when told them.The location of the hotel is nice and quiet on the quieter side of Maspalomas. It’s perfect for me because I hate crowds and night life but for others this may be disadvantage.the beach just below the hotel is very nice too.
07:56 05 May 22
This is the best hotel we have visited anywhere in the world. If you choose All Inclusive it really means it. The food quality and choices are far superior to any cruise ship and the staff cannot be faulted. The location is quiet but a short walk along an esplanade takes you to Maspalomas where there is plenty of activity. Every evening there is a show and there is something for everyone at some time during your stay.
16:43 28 Apr 22
We had the most amazing trip with our child. My husband and I were able to relax while our child is having a great time at the Daisy Club.Zed, Janice, Victor and Noemi where all fantastic child minders and group leaders. Everyday, they had different activities ranging from crafts, sports and culminating with the kids disco with Daisy. They kept all activities fun and engaging for the children and even for us parents. You can really sense that they are well trained in handling groups of small children.The Hotel itself is amazing. We were treated with great food everyday and the staff are all hospitable. Rooms are likewise great. We loved the pillows and we slept soundly at night after a relaxing day by the pool.We would highly recommend H10. If you have kids and longing to have that me-time with your partner or spouse, this hotel is the best place to go to. You can relax and have the peace of mind that your child is enjoying the vacation as well.
02:33 03 Apr 22
We stayed for 1 week as a whole family in 3 rooms including all inclusive for all. Overall we had a great time and the food was nice, restaurant staff was top claas, always nice and helpful.I must say the rooms are far away from 5 star and the whole resort is looking a bit outdated, especially for the price it charges.
07:48 11 Feb 22
The hotel was excellent. Really good location, rooms good and spacious, pools and pool area beautiful. Cleanliness in all areas was meticulous. Staff extremely professional, helpful and friendly. Food choices extensive and very good. Terrific stay.
Sylvia van Oostrum
09:55 16 Jan 22
Large hotel with clean rooms, good bathroom, good beds. Many swimmingpools, nice view at the sea. Good restaurants to choose from. And they get an extra * for the feeding places and beds for stray cats! ❤️ First time I saw a hotel do that. Applause!
16:36 28 Dec 21
Nice hotel, although a little bit old. Overall very good service, and food was also quite decent for a buffet style serving with decent variety. Staying and the ground floor (rooms 1xx) is not recommended if you are sensitive to noise as there is a night club opposite of the road.
David “syradar” Malmström
00:34 06 Dec 21
5 star hotel with 3 star service. Our room did not get cleaned until we complained about it. Outdated rooms. Slow Wi-Fi. Cold and old food at breakfast. Used an excuse to not wash our clothes. Nice view. Friendly staff. Not worth five stars
18:58 17 Nov 21
Very large labyrinthine hotel with two big pools and various restaurants. Nicely situated facing the sea and Meloneras golf. The rooms are spacious and many but the hotel is very quiet at night thanks to its size. Staff very friendly and helpful. Food offer OK and you can eat outside. Breakfast offer is lavish too. When drunk, beware of the spiky cactus plants who lurk everywhere :o)
10:30 30 Oct 21
Beautiful hotel with lovely facilities. Although the beginning and ending of our holiday was a real disappointment. We arrived late Saturday evening and were told there would be a cold buffet waiting for us… our party of 7 arrived at the dining room to what can only described as a work house supper. Two tiny bread rolls, dried up ends of meat and an indescribable small dish of salad bits between 7 of us. We asked the waiter who said there was nothing else, therefore we left hungry and in disgust.We have to say, after that our experience in the restaurant was most enjoyable and we thoroughly enjoyed most aspects of our holiday.Fast forwarding to the last day, we were not scheduled to be collected till 8pm, we requested to keep one of our 4 rooms but we’re told this was not possible. We had presumed our evening meal was included but was told this was not the case even though we were guests at the hotel till 8pm. Although we had complained about our cold buffet on the first evening, the reception staff were disinterested and adamant that our evening meal was not included.You expect a higher standard of hospitality at a 5 star hotel! All in all, we enjoyed our holiday and would return.Although one final gripe, why remove towels and personal possessions from sun beds that were left for half an hour when at breakfast when the pool area was extremely quiet and there were plenty of free sun beds?! It was laughable to watch the management patrolling the pool area and it caused a lot of upset for people returning to find possessions removed and sometimes other guests on those beds.Come on H10 management, you can do better!
07:50 14 Sep 21
Amazing Staff. staffs are friendly, polite and helpful. They Clean rooms twice a day (at least during our accommodation)
16:58 13 Jul 21
Looks fantastic. Staff are friendly and helpful. We didn't stay there but it neighbours tell us it's fantastic and they'll go back
12:19 11 May 21
The hotel is extremely beautiful! The pools are large, the rooms spacious and the common areas well decorated and clean, I had a great time there. What is lacking is the service, especially from the bar! We chose an all inclusive package, and each time we went to get a drink it seemed like they didn't want to serve us. Bar staff were in a bad mood almost 100% of the time, which gave me the perception of not being welcome there. The bar service definitely need to improve so that the experience could be a 5 starts one!
11:47 30 Jan 21
The hotel is very excellent, great service. The hotel is on the beach the room is very big and clean and the food yummy. Very great place when you have vacation in gran canaria
21:50 30 Dec 20
Very solid resort in a nice location.Main pool area is very spacious with plenty of sun Loungers, including plenty of comfy double loungers. Pool was warm enough in winter to swim. Infinity pool was shut for our trip (winter 2020).Food was okay - there was a good selection at the buffet, but some dishes were a bit hit and miss. The highlight was the live cooking where the chefs would cook the meat or fish to your request in-front of you. There was also a good selection of fruit at all meals. The real stand out of our trip was the Xmas gala dinner that was fantastic with excellent cava and a truly impressive buffet choice. The staff are to be commended for their effort!We made use of the tennis court. It was in good condition and cost 10 euros an hour (including balls and rackets).
13:38 10 Dec 20
Quietest and calmest hotel in Gran Canary. Come here if you need a Zen like holiday.
15:09 22 Oct 20
I loved this place. A very nice hotel/resort to spend a few nights. They follow Covid rules properly and their buffet for breakfast, lunch or dinner has plenty of good food options.Also great cocktail menu.The only "bad" thing is its WiFi is very weak and not very useful for videocalls if you need to do work meetings.
15:23 11 Mar 20
This was our second visit as half board guests. And, like our first visit, i give 5 stars for cleanliness to all areas, professionalism, attentiveness and friendliness of staff in all rolls. Excellent selection of food and drink, immaculate grounds and pools. You can take part in, on site, entertainment, or just do your own thing.From my own experiences i have found that if you, dare to, attempt to communicate with staff in their native tongue they will warm to you.Especially the younger staff who sometimes only wish to use your language as they are keen to improve their foreign language skills.I think in these days of privacy laws i should not name individual members of staff. But there have been many on both visits that have made our stays extra special.Yes we love this place and, God willing with all that's going on in the world, we hope to return in October 2020.
H10 Playa Meloneras Palace