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Abora Interclub Atlantic by Lopesan Hotels
Reviews – Recensiones
Janinne Cara Hardaker
17:55 07 Sep 23
Second time here at the 'Abora interclub Atlantic' this summer and absolutely amazing once again.The hotel is perfect, especially for those with children, my son and I love it here for a little break.The bedrooms are exactly what you need, the first time we stayed in block 5, this time we stayed in block 2, room 2181 both blocks great. Beds are extremely comfortable, loads of space, and the cleaning crew are extraordinary. Everything you need food & drink wise, next time I come I definitely need to diet before hand, I'm leaving a stone heavier 🤦🏻♀️ The staff all work extremely hard, from reception, food hall to maintenance. Keeping it all clean and organised. (As I have been in the same industry for years I understand how hard everyone is working around)The animation team, were absolutely amazing with my son, he wanted to go there every morning and afternoon to play and make friends. The football pitch and basketball is great when you have active children, me and my son were constantly playing there. All the pools and slides are fantastic, so much to do, you can't get bored.Also, can't forget the photographers on the resort are fantastic, I had photos done the first time we came, I then had one of them as a tattoo. When we arrived this time they remembered us as soon as went for dinner, and my son was so excited to show them my arm.Thank you for an amazing mini break, we will definitely be back again
18:54 03 Sep 23
We have just spent 11 nights here in room 2156, we have had an amazing holiday, the staff are super friendly and so helpful. The food was good and the staff in the restaurant are brilliant, constantly clearing and resetting tables nothing ever looks a mess, fresh food all the time. The pool area was brilliant for us and our 2 teenagers, we have all had a great stay. We will be back 😁😁
16:53 02 Sep 23
Thoroughly enjoyed ourselves.The hotel is great, family rooms (we are in 2168) are super as the actually have a separate room for the children. I’ve read reviews moaning about not being allowed to reserve sunbeds until 9 and not being allowed inflatables, but so what? You can reserve sunbeds in the gardens which is right next to the pools and they have trees that offer shade. And not having inflatables just means you don’t get garrotted by a lilo every 5 seconds.Food is decent, (I have absolutely avoided the ‘vegetable sandwiches’ because I don’t know what they are even meant to be). It would be good to have some kind of salad available up at the pool bar buffet section, but I’m not complaining because I could have just gone and eaten in the main restaurant if I wanted green, but didn’t.The thing that makes the place is the animation team who are outstanding. We were lucky enough to see their first performance of Come Alive which was superb. Big shout out to Bobby (the whole team are brilliant, but Bobby was our main man).Highly recommend.
15:53 30 Aug 23
Had an amazing holiday together with my daughter. The rooms are well equiped and comfortable.The staff is professional and very helpfull. The pool is lovely and great facilities for both younger and older children. Run on sunbeds in the morning. But luckily there are enough sunbeds and enough space, so no need to set an alarm early morning. We never had trouble finding a sunbed poolside.The buffets in the restaurant are continuously being replenished and have a good variety.Special thanks to the animation team, they put a smile on kids' face every day! Also nice sporting activities during the day and a great show in the evening.
19:14 29 Aug 23
We’ve had a fantastic week at the Abora! The food has been delicious with lots of choice. Alison and her team of entertainers work so hard and do fun activities throughout the day and amazing shows in the evening. The hotel is clean and well maintained. We stayed in room 2018, which was light and airy and in a convenient location. We would definitely recommend this hotel to family and friends, we’ve already looked to book for next year!
12:26 21 Aug 23
We have just had an amazing week here. The location, rooms, service, food, and entertainment are amazing. The staff are so friendly and helpful and nothing is too much trouble. The Entertainments Team are exceptionally talented and work incredibly hard. The evening shows were superb and we looked forward to them each night.Excellent place for a family holiday. Would highly recommend. 👏😊
17:02 19 Aug 23
We've had a fabulous week at Abora Interclub Atlantic, the perfect place for a family holiday.There was always a good choice of food at mealtimes and the restaurant area is constantly being cleaned and tables cleared to ensure nobody is kept waiting.The pool area is great, lots of space, lots of things for the children to do. The sunbeds by the pool go quite quickly but there is a huge garden area too and we never had any issues getting sunbeds even in peak school holidays.The entertainment and Animation Team are absolutely fantastic. All the staff here are so friendly and they work so hard to ensure you have the best holiday possible.The rooms are a good size and have all the facilities you need for a great holiday. Impeccably clean when we arrived and great housekeeping service daily.
16:21 18 Aug 23
Lovely clean resort, wide variety of food available for all meals. The pools are large and well maintained.The entertainment team are talented and relentlessly energetic!My family (2040) have loved this holidayThank you!
18:11 16 Aug 23
Superb hotel with great facilities. We are staying in a family suite - room 2135. All staff are extremely friendly and it is a very inclusive hotel for children. The different pools are fantastic for entertaining the children or taking yourself off to the bigger pools. The variety of food has been excellent and the hotel very clean. Would recommend to families looking for an all inclusive holiday together.
16:14 15 Aug 23
A lovely hotel for a family holiday. The staff work incredibly hard to ensure all the visitors have a great holiday. The grounds are immaculate, tables in the restaurant are cleared and reset very quickly. The pools are lovely, and large enough that they never really feel crowded. The food does lack in variety a little, but it is always fresh and well prepared, and there are plenty of lovely salad items to choose from. We were part of a large party, with ages from 10 to 76, and everyone enjoyed their experience. Thanks to all the Abora team!
17:15 12 Aug 23
We are currently staying here, in the second week of our holiday. It is a lovely hotel, cannot fault anything!Hotel:is lovely, very big. Very clean and tidy, rooms are very modern and spacious. We stayed in the family room! They are cleaned daily.Location: not much around outside the hotel, 15 mins walk to the beach or taxi ride into the little town with shops & restaurants. The hotel would benefit from a shortcut to the beach for guests.Food: is lovely, freshly made Morning/ afternoon & evening. Lots of variety for everyone, always find something to eat. Only thing is very repetitive, no theme nights eg: Chinese, Mexican etcEntertainment: cannot say anything other then it’s been the best entertainment I’ve seen in all hotels I’ve stayed in over the years when on holiday. From 11am - 10.30pm the entertainment team keep us all entertained around the pool in the day and at night with the greatest shows. Best one was Michael Jackson. They all work really hard providing great entertainment! Thank you to Mr Wilson, Bobby, Gonzalo and the rest of the team 👍
08:39 08 Aug 23
Some reviews state there is not much to do in the immediate area. Well...lovely volcanic sand beach a short walk away. Shuttle bus from hotel to town/dunes. Main bus stops short walk away. If u hire a car then u can go further afield but for an all inclusive family week away I tend to stay local.Hotel is generally clean. Rooms cleaned daily. Pool area is clean. Main food restaurant is ok...just the few flies on the chilled foods a downer.Pool. Right then. A few moans I've read about not enough sun beds and not enough shade. Well. The area is huge - pool side, the grassy banks and the bit near to the toddler pool with an awesome view so plenty to options for shade (albeit we came here for the sun so we didn't care). Sunbeds....ok...so maybe the Germans were out at the crack of dawn daily (but I didn't hear too many German accents). If u snooze u lose basically. If the beds with only the grey hotel towels thrown over them weren't occupied for an hour or so, I just helped myself to them. Many people took 'ownership' of the beds, had a day out and came back later. No, sorry, I'll have 'your' sun bed thanks.Food. Well, nothing special but kept us filled up. Drinks were good. Good for kidsEvening entertainment...ummmm...well....I'll leave that one.Will I come here again? No reason why not but plenty of other places to choose from. I've been in a few 3 star hotels and the 4 star rating maybe just about justified.Overall....we have a lovely week here. Weather was good when the UK was being battered by storms
11:11 05 Aug 23
I am loving the entertainment the animation team provide here at the hotel. The shows are brilliant and from a musical fan they are great and have everything from frozen to grease. The whole team are approachable and great fun to be around making the holiday really enjoyable!
17:18 02 Aug 23
We’ve stayed for a week with 2 babies under 2 in room 2037 and we will be back !Perfect for families … kids splash pool is amazing and our little girls confidence in the water has grown so much this past week . Panchi and the kids club staff are fantastic our little girl and boy loved the mini disco and activities and the staff treated them lovely !Rooms are clean and the cleaning staff are so attentive , any issues we had were rectified immediately including sending help for us when a lizard invaded our room!Only downside is the stairs and having to carry two prams down , one of ours actually broke but it hasn’t damped our enjoyment of the hotel . No late check out available either which is a worry with such small babies but they are fully booked so it’s understandable.Food was great lots of choice to make what you want at each meal . Thanks so much abora we will be back !
17:39 28 Jul 23
We had an amazing holiday in room 2055. The food was great, and plenty of it. The beds were amazingly comfortable and the room was very clean. The location is a little way out of the hustle and bustle but perfect if you’d rather a quiet holiday. The hotel is not far from the beach, maybe a 10/15 minute walk. The pools around the hotel are great for a swim and perfect for the children. All in all, a very wonderful holiday. Thanks.
14:40 27 Jul 23
Fantastic hotel. Spotless clean rooms pool areas clean. The animation team are so lovely and they produce some great shows. They work really hard and they are so friendly and make the time for everyone. Micheal Jackson tribute act was great. The dancing was brilliant. Xx our 2nd visit and would recommend this hotelTo anyone
Elske van den Berg
17:45 22 Jul 23
This was our second time at Abora Interclub. We liked it so much last year that we came back.The rooms are very nice and clean. We’ve had a family room and also a normal room. Both were good! Airconditioning is also working very good.The people who work in the hotel are so nice! Doesn’t matter if you’re in the restaurant or with somebody who cleans, all so friendly.The food is great! We especially loved the breakfast. Lots of choices during the day, also enogh food by the pool. And great cocktails 🍸The pools are very nice; one with slides and one without. And a smaller one for the little kids.The animation team is great! They offer a lot of different activities during the day/week. It’s for adults or kids or both at the same time. And shows at night.The location is a little further away from the bigger stores but take a walk or a taxi and you’ll be there in no time.Had a great holiday!Maybe we’ll come back another time again!
13:07 21 Jul 23
If you have your own sun loungers, then come with them otherwise you will have to sit on the ground with the children. The hotel staff cannot help, since the number of sun loungers for the number of people is not calculated.Even if you want to swim in the sea, then you need to wear a black swimsuit, there is black sand that eats into clothes and skin like soot.To the sea 15 minutes walk.These are the disadvantages that I did not like, but these are trifles and this did not affect the quality of the rest.Very tasty and varied food and drinks. Everywhere is very clean, the staff carefully cleans the territory. 👍
19:21 18 Jul 23
The Abora Interclub is a great place to spend a holiday. We stayed for 7 nights as a family of four. Our boys are 17 and 19. It's worth a special mention that the staff here are really incredible. The resort is spotless and the service at reception/restaurant/bar is excellent. They are friendly and efficient, always happy to help, and we couldn't fault them the whole week. The resort itself is really nice with all the amenities you would expect from this type of resort. The pools are spacious and accommodate everyone from the youngest to the oldest. The slides are fun and although we didn't need to use the splash pool it looked really good. There is a small sports court for football and basketball as well as a basic outdoor gym. We never watched the evening entertainment but it sounded enthusiastic.Sun loungers are provided around the pool and around the large garden area. Shade is provided by trees on the grass but there is very little by the pool. Our one criticism is the lack of parasols/structures around the pool although there are plenty by the bar and snack bar. The wind can be quite strong around this area so it's not permitted to use your own in the interest of safety. One pro tip with sun loungers: As is the tradition, you will get to the pool and find it deserted except for a sea of towels draped on sun loungers. If you cannot find any free onessimply ask the lifeguard and he/she will gladly liberate some for you. Or you can remove the towels yourself. For added fun move the loungers to another location and leave the towels on the floor in their place.Food here is good especially in the restaurant. Plenty to eat although the hot selection can be a little limited and repetitive. If you like a large selection of different foods such as veg/salad/cheese and desserts you will find something different every day. Breakfast was excellent. The snack bar offers various different foods throughout the day including sweet and savoury options and fresh fruit. Drinks are standard with beer/wine/soft drinks and water available to help yourself. The bar offers more options including cocktails which are quite good.Our room was extremely clean and well appointed, it was refreshed everyday and we never had an issues. The resort is located on a hill and there isn't much around to see. The beach is a short walk down the road but there are many steps which may be unsuitable for younger/older guests. Alternatively you can access the beach at the bottom of the road but it is quite a walk.We would definitely visit here again for a relaxing holiday in the sun. Thanks to all the staff.
11:04 03 Jul 23
Overall a fantastic holiday!Just finished our week long vacation here and have enjoyed everyday. 3 adults and 1 child and there’s always been something to do for us all. Pools are a good size, hotel is extremely clean and rooms are brilliant. Extremely good value for money.All staff are polite and friendly and the animation team are all incredible! Evening entertainment was great for all the family to enjoy. Mini disco for the kids at the start of each night with a variety of bingo, raffles and musical shows. It is clear the entertainment team put in a lot of work to make everyone feel welcome and to have an amazing holiday! Please pass on our thank yous to them.
09:45 30 Jun 23
Had a Really nice holiday, hotel is spacious and clean as well as rooms. There was also 4 kittens that were around the hotel but there wasn’t a shaded place for them with water or any food which i have seen in other hotels in Gran Canaria. Me and my partner didn’t enjoy the food at all as a vegetarian there wasn’t great options and everything just tasted plain and we ended up eating out or getting uber eats most nights. Pools are great though and nice places to visit.
13:09 22 Jun 23
Ignore the silly reviews about the shade and food. We've just returned from a fantastic family holiday at this hotel and couldn't be happier with our stay. I will try to elaborate further below;Service/StaffWe arrived at the hotel at 21:30 and the receptionist promptly gave us our bands and ushered us into the restaurant so we could get some food and said he would check us in afterwards - A great first impression.Most of the staff were courteous and always smiling and happy to help, we did however encounter a grumpy lady in the restaurant who told my wife off for not being able to find a spoon and taking one from on top of their service stand, then the same lady asked my parents to move to a smaller table as they were not allowed to reserve seats until we came down to join them for dinner (even though there were several free tables around at those points). Nothing major but it was annoying.FoodThe restaurant is not 'a la carte' although some reviewers on here seem to think it should be. The food was great in my opinion, a low level servery for the children was great with the ice cream station just behind it. Every day there were freshly cooked dishes, ranging from eggs and omelettes at breakfast to fish and meat choices for lunch and dinner.The food was plentiful and was topped up and replaced regularly, although it was slightly repetitive, there was more than enough on offer to be able to go up for seconds etc and have a completely different choice. From memory, there were always; pizza, pasta, meat, fish, paella/risotto, stew and or curries on offer and lunch and dinner. You have to be a very picky eater or just expect Michelin star not to enjoy the food here.The top bar area always had chips, burgers, hot dogs, pizza and nuggets etc as well as fresh fruit and cakes for snacking between meals or if you didn't fancy going to the restaurant for lunch. Overall we were impressed wit the food offering at the hotel.PoolsWith two young children (3 and 5) with us the pools and children's areas were great. They both had great fun in the small pool and as it was very shallow, we felt comfortable being able to watch them play from our sunbeds. There is a lot of fixed shaded areas around this pool which is perfect for families and younger children. The middle pool was also great with two levels, which allowed space and depth for both to jump in (although diving is not permitted) The other pool had the slides in and we only ventured in there once as both were not competent enough swimmers to be allowed to use the slides.Overall an excellent family holiday and we would certainly go back!
15:59 16 Jun 23
Just had an amazing 10nights at Abora with my partner & children.A massive shoutout to the animation team, they made our holiday. They are amazing! They definitely kept us all entertained all day & made us laugh!The team always make an effort to greet everybody in the mornings around the pool and interactions are so lovely with the children during the mini disco in the evenings. Our girls do not stop talking about the team.The shows are fabulous that the animation team put on, from Frozen to Michael Jackson, there’s something for the whole family.Special mention to Myrthe and Gonzalo!❤️I’d definitely recommend and return myself.Thank you!
14:09 16 Jun 23
We originally came for 10 night but we decided to book an extra 4 nights as we absolutely loved the place. The entertainment team definitely made the holiday 10x better as they were so interactive and did their jobs so well as they have such good commitment. Laura, Gonzalo and Bobby were especially amazing and they definitely improved our holiday in the best way!🤍 We have absolutely loved our whole experience and will definitely return!
11:17 16 Jun 23
Overall we have had a fantastic first holiday with our 3 year old daughter.Rooms were great, clean and spacious.Food was amazing with lots of choice and to top it all the ANIMATION team were just fabulous. Great entertainment, fantastic shows, funny and great language. We will be back for sure!
18:17 30 May 23
Stayed here with my daughter, her husband, and 2 grandchildren. The food was excellent and a great selection three times a day. There is a snack bar near the pool where there is a more basic menu of burgers, hotdogs, chips, and fruit. The inclusive drinks were fine: there is beer, red, white, and rose wine, and sangria on tap in several locations. Also colas, lemonade 7up etc. So you need never be thirsty! All in all we had a wonderful time there and would definitely recommend the hotel.
10:10 29 May 23
Just returned from a family holiday with 4 generations from 9months to 83yr! This hotel has something for everyone. Plenty to keep the kids occupied throughout the day and night. But also space to have quiet time for those that prefer it.Excellent food and drink and animation team were one of the best I have come across .All the staff were friendly and helpful but 2 that stood out were Slevka on reception and Gonzalo from the animation team.Would definitely recommend this hotel!
00:03 19 Apr 23
We've spent week in Abora and I realy enjoyed it. Maybe I would not rate it 4 star hotel but it was pleasant stay. Service was excellent, stuff kind and helpful. We had an issue with the bathroom sink and it was sorted while we enjoyed the sun by the pools. Pools were great, 2 bigger one and one for little children. Didn't use adults only one but looked very nice. Water was clean and pool looked great at night. No heating in the pool so it could put someone off but I didn't mind and spent hours with my kids and enjoyed great slides. Hot tubs were my daughter favourite place 😂. Nice playground and sport ground. Drinks and snacks through almost all day, nice selection of drinks available in few places. Very big choice of food, fruits, deserts and snacks although a bit more of the variation would be nice. Entertainment not always the best but we had some fun including my karaoke performance 😳😂Entertainment team were great and big thanks for they hard work, including kids club.In overall very pleasant stay 👍
09:29 22 Mar 23
The animation team are fantastic, plenty of stuff to do during the day for the kids with kids club and the shows at night are absolutely fantastic. Really well put together and performed. Would definitely recommend this hotel to everyone. Would like to give a special thank you to the members of the animation team, Gonzalo, Laura, Olivia, Wilson, genuinely made the stay so enjoyable throughout each day arranging the activities for both the kids and adults.We will honestly be booking to come back next year.
18:45 19 Feb 23
It's a lovely hotel, rooms are well set up and family friendly. The cleaners are excellent and punctual, everything is really clean. There is always food and drink available, the menu is a bit repetitive and not overly child friendly. But it's not a deal breaker, the area is remote but the hotel does offer a free bus service daily. The pool is lovely but cold in Feb 🤣. It's a very outdoor setup, not a lot to do indoors so in the winter months bring some warm clothing for the evening entertainment. The entertainment staff are full of energy and very friendly:).
11:43 12 Jan 23
Overall we had a great week and struck lucky with a January holiday only having one cloudy day.Hotel is very clean and well maintained with modern bedrooms. Beds were very comfortable.Good variety and choice of food during the day and in the evenings, also a nice touch with the self service drinks stations.Pools were clean although a little cold but I guess that’s the time of the year. Plenty on sun beds available and good to see the hotel sticking to the No reserving bed policy.All staff were very pleasant and helpful.Would definitely recommend
Louise Krogh Hansen
17:10 22 Dec 22
Really nice hotel. The staff is very polite and good to interact. Also the food, the activities and the cleaning is worth giving 5 stars!I will recommend this hotel, especially if you want a week were the opportunities have a lot of fun is huge.The food is very good, and there are new dishes every day.
21:54 16 Dec 22
Just returned from this hotel and had an absolute amazing time. My 2 girls age 18 and 5 did not want to come home they said it was the best holiday ever and we go away twice a year. The grounds where spotless, entertainment all day and night till 11pm also amazing. We stayed All inclusive the food was different every day and very tasty. We will definitely be returning in May for our next holiday.
19:17 28 Nov 22
Animation team are incredible and special shout out to Olivija who was just so amazing with my daughter. We loved our stay and this hotel is just perfect for families. You can always find something you like for food and can’t fault the service. Rooms super clean and good choice of drinks on all inclusive. All the staff were amazing and so helpful. A holiday is really what you make it and we got involved with so much of the activities and just loved it.Only issue we had was location as nothing was really walkable however taxis are cheap enough. Evening entertainment we weren’t too impressed with because mini disco felt too short and didn’t like the entertainment following but personal taste.We will be back
19:26 14 Oct 22
We did a couples trip and stayed in room 4309 which was spotless. Lots of quality toiletries and kept clean and towels changed daily.Restaurant was good for breakfast, lunch and dinner with a good, varied selection. Some food cooked out in view which is always good to see. Service in restaurant was good with plates etc cleared quickly. Drinks are self service.We spent our days by the adults-only infinity pool (book a double deluxe room for this or pay a daily fee to give access). This was very peaceful and has a small self service bar with beer and soft drinks but is only a minute walk to main pool bar for other drinks/snacks.Overall really good value for money - we would return!
14:56 08 Sep 22
Just got home from the most amazing 8 days holiday here! The hotel is absolutely beautiful, I couldn't fault anything at all. So much food to choose from, drinks on tap, the pools were amazing and the slides were so much fun!! The animation team were great, they always had something going on for the adults and children during the day and a mini disco at night followed by shows for the adults, a massive shout out to Bobby, one of the entertainment team who always put so much effort and enthusiasm into everything he did. He always made an effort to speak to you and is just a genuinely lovely guy. Missing it so much already and I can't wait to come back one day! I would definitely recommend this hotel, I couldn't fault it one bit. The rooms were beautiful, massive and clean, we had a pool view. The workers of the hotel are on it 24 7 making sure everywhere is clean and tidy. Our son made a friend in one of the lifeguards, who was his favourite one and always made an effort to talk too. There was never any struggle getting a sun bed around the pool or a table at meal times and taxis where cheap enough to go into the main towns and have a look around. The area is just beautiful. Overall an amazing family holiday and met some amazing people along the way. Thank you Abora interclub ☀️❤️
14:28 22 Jul 22
Good food, friendly staff, everything clean. One star less because shortage of drink glasses in the restaurant and no refill water bottles in the mini bar. Shoutout to great animation team! They are the best and should deserve more budget to take their great shows to the next level. 5 stars for the animation team! Room #2113
09:27 17 Jul 22
July 2022 - My family and I had a fantastic time!The place was immaculate, the food was plentiful, fresh and varied, the rooms were very nice and neat and the beds were comfortable.The pool areas were amazing with lots of variety from the kid's pool, splash pool and slides. My children also really enjoyed the kid's club.The entertainment was fun and enjoyable. I would highly recommend and definitely go back. The reception manager was also very pleasant, helpful and always smiling which was nice.
Robert Miller (Robbie1969)
19:32 04 Jul 22
What a beautiful place, lovely sized rooms for family and adults in the deluxe rooms. 4 pools to choose from 1 adults only. Children's pool splash park. Main pool and waterslides something for everyone.One main restaurant caters for all tastes. Snack areas, kids club, great bars. What more due need? Oh ye kids club👍👍
11:42 27 Jun 22
If you find this place on a deal I would 100% recommend it but don't pay full price! The food was fab, great selection at every meal in the restaurant part. The snacks out by the pool are edible but not the best, the ones in the reception are stale but there's always fruit. The all inclusive starts at 11am and ends 11pm, it includes all the cheap stuff. There are machines in the reception that have 24hour drinks from wine to beer and fruit juices/soft drinks.The rooms are beautiful and there's alot of space for a family of 4, we've stayed in a family room and a suite.If you're with Jet2 your all inclusive is on until you leave but for any others it ends at 12pm on the day you leave. Don't pay for a room on the last day, book in to use the complimentary room for an hour or so as it was showers and everything you need to get ready before you leave.It's a nightmare trying to get a bed by the pool on a weekend but seems to die down in the week and there needs to be more parasols.There's a spa at the bottom of the hill for any food/drinks you may want and some smaller shops on site that are great and the staff are always so friendly.Overall I would recommend it for a cheap family holiday! It has the best view of the beaches below!
16:58 21 Jun 22
This place was my first holiday abroad and didn't disappoint until the very end day. There was breakfast from 7:30 until 11am then the help yourself type food hall opened including beer and none fizzy/fizzy drinks for the kids all day until 11pm, I wanted a resort not massive as I was a bit wary with taking young kids abroad for my first time and it was fine, entertainment from 8:30pm kids club til 9. Staff lovely, and cocktails right next to the entertainment, pools were clean and we all spent most of the time time on the complex. The air con was good in the rooms and the cleaning was perfect such a nice holiday. The only downside was that our booking stated 11.50pm check out as our flight home was 9pm and we weren't advised to check out by 12 that day, so after unexpectedly paying a deposit for the room at 50 euro, we lost half of it because of checking out after this time which was a let down right at the end.
16:39 15 Jun 22
A lovely family hotel, well located just a bit of distance to main shops but easy to reach by taxie, approx 5 euros. Evening entertainment is good, and the variety of food caters for everyone and plenty of it.The staff are amazing and the complex is super clean. Good value for money👍
19:44 02 Jun 22
We had a fantastic time, honestly the place is kept immaculate, the animation team kept the kids (and adults) entertained every day and night. Shout out to Bobby!. The entire staff are so freindly and professional too, our room was immaculate every time we came back after a long day thanks to housekeeping. Brilliant place, can't rate it high enough. Thanks so much!
17:14 22 May 22
Fantastic place to come with the family. Food is amazing as catering for all requirements. Staff are very welcoming and very friendly.Spotlessly clean day and night. Only downfall as the weather is so lovely and hot not alot of parasols for the pool area.
José L. Farinha
14:59 02 May 22
The staff cared for the family to stay closer to the restaurant and area of the main facilities, they are very are very attentive to children, the hotel has great facilities for children - playgrounds, swimming pools, ténis and football courts, animation. They also care for quietness after 11pm and address concerns with noise.Access to a black sand beach is in 10 minutes through a step staircase in the side of the, a few minutes more if we walk all the way through the street, and with 3-4 free transfers to a golden sand beach 🏖 a couple of KM away.The facilities are well cared for albeit the years the building(s) has(ve). Beds and linens are alright.Eventually maintenance at the beginning of the season could care a little more to have all A/C and sink waterways taken care of before having have the clients report issues, and rather clean, but I &would say it’s a minor think as the team was always available to address concerns.This is a 5* review matching the expectation of a 4* hotel, the value for money and the real good & adequate facilities and service for families with small children. I do recommend the hotel.
José L. Farinha
11:53 28 Apr 22
The staff cared for the family to stay closer to the restaurant and area of the main facilities, they are very are very attentive to children, the hotel has great facilities for children - playgrounds, swimming pools, ténis and football courts, animation. They also care for quietness after 11pm and address concerns with noise.Access to a black sand beach is in 10 minutes through a step staircase in the side of the, a few minutes more if we walk all the way through the street, and with 3-4 free transfers to a golden sand beach 🏖 a couple of KM away.The facilities are well cared for albeit the years the building(s) has(ve). Beds and linens are alright.Eventually maintenance at the beginning of the season could care a little more to have all A/C and sink waterways taken care of before having have the clients report issues, and rather clean, but I &would say it’s a minor think as the team was always available to address concerns.This is a 5* review matching the expectation of a 4* hotel, the value for money and the real good & adequate facilities and service for families with small children. Definitely recommend.
13:58 23 Mar 22
We enjoyed our stay and food in this hotel. It's a good place to bring your kids or entire family.Pool could be heated better.I've made some shots of a typical breakfast-lunch-dinner here.
Jan Roger Wilkens
15:09 13 Mar 22
- Food is great. Lots of variability and freshly prepared.- Animation team was great. Varied of activities for adults and kids.- Grounds well kept. Lots of space and free sunbeds for everyone, at least in March.- Two of three pools were heated. Fun small water slides.-Few rooms have views.Beds and pillows are hard. You can rent better pillows for 6 euro per night. 😬 This feels wrong.. You can also get a softer top mattress if you ask the reception.-All inclusive drinks come from a machine. Not very good. Only 5 types of drinks are free. Free beer and wine is ok. You can get real drinks of you pay more.- Service is generally good.- The WiFi is a bit flaky sometimes.
15:10 12 Mar 22
Loved this place. Staff were lovely and helpful. Great choice and good quality food. Such a fun place for kids of all ages. Did not want to leave.
14:30 09 Mar 22
Perfect place to stay with family!Excellent location - slightly away from the center but close enough to quickly get to Maspalomas. Beautiful path to center of Maspalomas.Good food, especially dinners.Excellent animation team. Every two days they were presenting 1h musical show.We will definitely go back there for next holidays.
Pi Cheng Hu
18:28 08 Mar 22
Very good hotel! Would recommend everyone. Pools are nice, food is good and staff is friendly. One of the best price/quality ratios!
18:09 28 Feb 22
Currently sat in the lobby writing this review with 3 nights left.This hotel has been nothing less than perfect. We are a family with 2 young children (4 & 2) and we have all had an amazing time.Rooms:Clean, tidy, spacious, very comfy beds, beds made daily, rooms swept and mopped daily, bathroom cleaned. We had a family room with a patio and small grass/garden area. Fab for the children to run around. Very bright and colourful. Children have slept the best they’ve ever slept at night here.Pools:Kids pool is fab. Nice and warm and the kids loved it. Other pools slightly chilly and the jacuzzi are freezing but the bubbles were enjoyed by the kids.Food:Outstanding! Lots and lots of choice - people complaining they couldn’t find anything they liked to eat then I’d love to know what they eat at home!!! We’ve not been disappointed. My husband has enjoyed the prawns and I absolutely loved the tereyaki chicken! Even the children have eaten plenty AND tried new foods! Can’t fault it!Entertainment:The animation team is fab. Super friendly and enthusiastic. Really get the kids going and involved. Our daughters LOVED the mini disco and rinsing the bank account in the arcade!!!! The frozen show and grease show was absolutely brilliant!!! Loved every second.Location:Yes the hotels on top of a hill but that means the views are great. 10 minute walk to the beach by steps or road. Beach is lovely. Sun beds only €4.50 each to rent for the day! Bargain!!! Beautiful restaurants lining the promenade for lunch and dinner.Staff:Super friendly, great with the kids. Couldn’t do enough for the kids.Snack bar:This is great!!! The kids loved snacks ‘on tap’ it had a great variety of snacks and again even the kids tried new things.Will deffo return. Loving our stay x
Bibiana Gonzalez Santana
16:31 28 Feb 22
Food was of good quality and tasty. The animation was fantastic. My childrens had a blast. The slides are great but most importantly the personal was really helpful and friendly.
01:27 12 Dec 21
Big and nice clean hotel.Staff is really helpful and nice. Good and tasty food with multiple choices.Big garden with pools (by night in picture) Couple of small stores in hotel area which sell clothes and souvenirs, also pharmacy.Windy place up in the hill, 2 beach and little Spar near.
19:58 08 Dec 21
Yo! Very cool place for holidays with kids. Great choice of food, drinks and deserts. Very nice and kind service at restaurants and bars. Especially Alexander. Very kind waiter! All inclusive 24/24. And it was super cheap!Thank you!I will be back soon 🙂
14:23 18 Oct 21
Loved this place! Can't think of a thing to complain about. Lovely, clean room w/ a great view, soo quiet which is what we were looking for. The restaurant area is brilliant, the food's delicious & the variety is incredible at every meal; the staff are really friendly & any of them could chat away to any member of a family, couldn't say enough about them, they will look after you in there. The covid procedures in the hotel are in full effect, the staff look to have been well trained & to be fair to them, they are constantly cleaning and they gave us a feeling of security from the off. Lots of space when you want to get some rays, activities for the kids & a bit of entertainment after dinner. We're already planning our next trip back!
15:07 16 Oct 21
The Animation ist very funny...the Animation is a great change from the pool and everyday life. it was very nice here.the food is good ... could be a little hotter. but otherwise large selection and delicious. even our daughter always found something and liked to try new things.it's fun to watch the animation team, we have a lot of fun at work and they bring that to the audience too.the only negative is that there are no umbrellas by the pool. There are 5 fixed umbrellas but none for the remaining 100. therefore it is difficult to find a place in the shade with a child.
15:56 25 Sep 21
A well spent holiday at this hotel. Food great, staff nice and helpful. Clean rooms with a beautiful view of the ocean. Good hotel location and starting point.
18:32 16 Sep 21
Great covid routines, strict guidelines in operation which makes you feel very safe and at ease, Rooms are well equipt, modern decor, and immaculately clean with maid daily and kettle & cups in each room, hotel grounds and swimming pools are well maintained clean & tidy, lovely family and couple environment with nice little pool and splash park for the kiddies, with water slides for the older children. Please note if you are after the adult only pool you will need to book an adult only room. Now to the all inclusive food and bar areas, staff extremely help & knowledgeable and the food for a buffet restaurant has been out of this world, 24 hour drinking machines and snacks, cannot find any faults with the food, drink or hotel. The hotel is well situated only a short walk to the beach and local amenities. Last but not least I cannot finish this review with mentioning the front of house guy at reception (name to follow) who has been absolutely amazing.
19:50 16 Aug 21
Really great hotel. Big green garden, enough swimming pools with clean fresh water every day. All inclusive food is tasty, with big choice of different food: both local and standard ones. Kids very welcome, plenty of places for fun! Highly recommended 👍🔥🏄♀️🤽♂️☀️☀️🏊♀️🍻
Asta Personal Trainer
15:58 23 Jun 21
Third time staying here, absolutely love everything about this place. Highly recommend. Perfect place for unforgettable sunny moments 🌞
15:38 22 Jun 21
Great hotel, great staff, great food, great facilities!!! There is nothing you can complain about!!! It's a family friendly hotel, huge pool, places for your kids to play at. Rooms are clean and cleaned every day.Food? Well...you better lose some weight before you get to the hotel, because you will get fat!Masks and gloves are mandatory!
13:25 13 May 21
Great location, close to the airport and to the sea. Excellent food. Friendly staff at the reception and in the restaurant as well. What really positively surprised me, how the hotel was able to manage covid restrictions. Restaurant is very spacefull, no queues, well organised. Garden is fabulous with heated swimming pool. My family really enjoyed the stay here. Nice place I can recommend for your stay.
03:47 31 Mar 21
Fantastic place to visit, staff super friendly, the food is delicious, everything clean and organised to make your stay enjoyable with covid restrictions. My son has enjoyed his mini stay with the pool and slides. We will be back, thank you 😊
19:04 28 Sep 20
An exceptional location. A special staff. Everything from 5 stars. We will definitely be back.
14:58 27 Jul 20
Lovely staff. Spotless hotel. Service great.
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