Hotel Cordial Mogán Playa ****
Playa Mogan, Gran Canaria, Spain
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- Massage & Physio
- Spa & Sauna
Hotel Cordial Mogán Playa
Reviews – Recensiones
15:25 02 Apr 23
Fantastic hotel with lots of character.Staff were very helpful.The building layout is very good considering approx. 1000 guests can stay there it. I would have never have known.The two big pools are heated to 26 degrees, which is perfect even for swimming training. Good policy on not reserving pool beds.Wide choice of food for breakfast and dinner. The latter changes daily.Nice short walk to the harbour and ideal for the big market day on Fridays.The only small issue we did have was with our shower running hot and cold. It was looked at but didn't get fixed. I'm sure it was a time-of-day issue but just a bit of a nuisance really.
20:56 22 Feb 23
Mostly positive experience with a few exceptions. Location is perfect with excellent service and spotlessly clean rooms and facilities. Complex is well kept and attractive. Some less positive aspects are the fact that there are no double beds (they are two single beds pushed together). Also, sunbeds by the pool are all reserved early in the morning and staff make no attempt to prevent this. Decor in our room was quite dated and there was visible damage to the exterior of the property on the underside of the walkway opposite our 2nd floor room which was a bit worrying. Overall though this is a good hotel with great service.
18:26 20 Jan 23
Lovely hotel, like an oasis. Spectacular planting makes it a very intimate hotel even though it's quite big. Very well thought out building small blocks of rooms instead of one high-rise. Food was good for breakfast and dinner. The staff are all friendly and helpful. I'd feel safe going back on my own.
20:16 24 Dec 22
Great place that transports you to a different kind of Gran Canaria, full of greens maintained to a high standard! There is also Botanical tour of the hotel varied flora.Food varied and even though sometimes lacks vibrant flavours available outside of the hotel still perfect for a week's getaway with kids.Service was great, although I wish Miniclub had 2 hour sessions at least instead of 1.5 hour ones as it doesn't give enough time for parents to do much.Family suites with two rooms an absolute treasure!What's more the hotel even prints A4 Format Christmas program for it's guests!The most amazing thing was that on Christmas Eve children actually received presents from Santa! We've stayed in a few places before during those dates and this was definitely above and beyond! The cherry on top was the fact that hotel staff even provided batteries needed🙂! Everything was so thought through!Kids were thrilled. Our little one is still singing into a little microphone she received. 😂
21:10 08 Dec 22
Fairly good experience here. Staff are particularly helpful and friendly. Buffet dinner wasn't great but there are plenty of outside options. Double-check for unexpected items on your bill due to the lack of validation by staff when charging to your room, there are some sad people out there that feel thr need to try to steal from others / the hotel!
08:36 02 Nov 22
This Hotel is absolutely amazing. The rooms are really cozy, the food is awesome and the service is really friendly. We felt in love, especially with the whole facility and the botanical style. The whole package was so good that we book to years in a row 😁
08:28 02 Oct 22
The long transfer from the Airport might leave you worried about where you're going to end up. Don't!This place was absolutely lovely, clean rooms, staff were helpful, grounds covered in greenery and water features. Went Half-Board+ which meant drinks with evening meal were included, make sure you get the right card when checking in for your first evening meal.Best single piece of advice I can give is that although the checkouts are late at midday, look to make use of the Spa facilities (€18-20 pp) if you're staying later and want to use pools and showers rather than pay for a late checkout (~€80).
17:28 26 Aug 22
This is rather large hotel. In general the impression of the lounge is quite nice. Welcoming and check in was with champagne. Outdoor areas were tidy and clean. Plenty of flowers and plants. Found nice mantis from flowers. Nice pool area, which wasn't even full of "reserved" towels from elder people. :)Hotel is a bit of mix of old and new. There are some activities offered, like bowling or spa and treatments. There was couple friendly hotel cats in hotel premises. Always nice bonus.Hotel room was ok. Bit too cold during the nights, especially the floor which was tiled with ceramic tiling. We traveled during end of march, so coldness in the room was probably due to time of the year.I would probably choose same hotel, if I would go again this area.
06:59 25 Aug 22
great hotel for kids. clean. good food. not many bars etc outside the hotel. good for relaxing holiday. loads of places to vist. local bus service brilliant and cheap
13:23 31 Jul 22
Amazing resort with beautiful lobby area and botanical garden setting. The junior suite was a nice size with a superb balcony overlooking botanical gardens. Service was impeccable, over and above from all the staff. The only downside was the fireworks and loud music going on till 4am weekend nights wasn't exactly ideal with a young toddler. Would definitely return though.
22:14 28 Jul 22
We had a great week here. Rooms are spacious. Showers hot and strong. Service was great. They just need to have better directions to get around and more shade in all areas please!!
22:55 09 Jul 22
Our 2nd stay at this hotel and one of the best that we have stayed.Half board basis and the food plus service was excellent.The only one negative was the cost of drinks.
18:27 01 Jul 22
A lovely hotel with nice people working here and they do their best to help. But the hotel is ruined by the Shambles at evening meal. A few people are ruining the name of the hotel by not knowing how to organise the restaurant. Breakfast is great for myself as I have a suite here so a special breakfast restaurant. I have a bottle of red wine mostly every night. The price they charge is 21:40 euro. The same bottle in the super market is 6:50 euro. In my almost ten days here I have seen one other table having wine. Food they have is acceptable but I have known a lot better. As the days have gone by after writing my first things about this hotel I have come to the conclusion that the top brass does not know what is going on. My lady and I was put in a suite overlooking a house with six dogs. I have asked three times reception about these dogs barking. They tell me they have had many complaints and offered to change our room after seven days. We are not young and can't understand why this hotel would put us in these rooms knowing it would upset us. Why would they do this??? To late to change with all the packing etc. We got used to the dogs and like the suite so we will stay till the end... But the shambles In the restaurant has not ended. Tonight at Evening meal we saw a young couple 'who like us was given a table for their whole stay and like us was told to leave the table because some other people had booked it. SHAMBLES...... don't let all this put you off booking this hotel as it really is a lovely place if you are prepared to fight for what you want. We are still here and hope nothing else goes wrong . But when you pay almost two thousand pounds for ten days like we did you should expect better. Hope you all have better luck than we are having when you book this lovely in hotel. Rick. ...My second from Last night and getting ready to go down to the restaurant ..I feel sick and am worrying what will happen this evening as last night we were treated quite bad. I of course could be a coward and stay away and just go hungry. No I will go and take a chance. Maybe get back on comments tomorrow.....wish me luck.
18:04 28 Jun 22
A lovely hotel with nice people working here and they do their best to help. But the hotel is ruined by the Shambles at evening meal. A few people are ruining the name of the hotel by not knowing how to organise the restaurant. Breakfast is great for myself as I have a suite here so a special breakfast restaurant. I have a bottle of red wine mostly every night. The price they charge is 21:40 euro. The same bottle in the super market is 6:50 euro. In my almost ten days here I have seen one other table having wine. Food they have is acceptable but I have known a lot better.
07:46 25 Jun 22
Amazing Canarian hotel. Staff so helpful and food amazing. Dining area is spectacular, a great variety of food and breakfast is particularly good. Good size main pool too.A 10 minute walk to the Marina, shops and restaurants along the bay which has plenty of sun bedsEverything you could want is here. Would definitely recommend so far.
13:15 14 Jun 22
Lovely complex in a quiet area. Grounds and pools are awesome. Place is spotless. Rooms are big, well kept but a little dated. Have visited several times and will again. Highly recommended.
10:49 17 May 22
Great hotel, great facilities, very comfy beds, great staff.Peaceful and tranquil location, our second visit , temps @ 24 degrees, pleasant evenings , no coats required.R.
22:18 01 May 22
In one word: wow!Everything about this hotel is amazing. It is huge but not in an overwhelming way. Plenty of space around the pools and there's no shortage of sunbeds.The food is on another level. The best a hotel could offer. The entertainment is fab! The rooms are cleaned thoroughly every day. There are lots of ramps in the hotel too which is handy for buggies.The pools are so beautiful and there are always lifeguards around. The pool bar food choice is extensive and the vibe is so relaxed.The spa is so relaxing and treatments amazing.The location is so close to the beach and marina, and the walk is a pedestrian promenade which is excellent for families.The service, what can I say except excellent? The staff are always on hand and with a smile. I had an exam while on the trip, and the staff were all helpful especially Mr. Eduardo Martínez who was so accommodating and eased my nerves. The only thing I would change is next time, I would add HB as the food was so good and so varied with lots of vegetarian options and dietary info specified, we ended up eating there a few nights rather than going out for dinner.We are a family who travels a lot, and obsessed with this hotel, it just has it all and we will definitely be returning.
16:40 23 Apr 22
Freidnly staff and good service! Rooms and clean and comfortable! Beautiful pool!
12:24 17 Apr 22
Fantastic hotel for young and old alike. It's got just about everything you can think of.
22:13 23 Mar 22
Lovely hotel. Super location, friendly staff, clean spacious room with a massive balcony. Excellent.
21:40 19 Mar 22
Lovely, quiet hotel with beautiful gardens. All in warm sunny weather.
08:59 17 Mar 22
This is one of the best hotels I have ever stayed in. The food is excellent, buffet style evening meal with booking at 6:00 or 8:15pm. The grounds are superb with lots of beautiful plants and 2 swimming pools.
22:12 06 Mar 22
I have stayed in many hotels around the world - this is one of my favourite hotels.This was our third stay at beautiful Hotel Cordial Mogan Playa – and I am sure that we will be back again next year.The hotel is perfectly located next to the pedestrian walkway that runs into the charming little village, just about 10 minutes walk to the promenade.This time we had a standard double room on the third floor (no 7321) with beautiful sea views and afternoon sun at the balcony (see my attached photos). The room was well equipped and comfortable. In the main bedroom there was a mini fridge, tea and coffee making facilities, a 32-inch TV, two comfy chairs, a table and desk. The wardrobe was a good size, and the bed was very comfortable. The bathroom was a good size and had a shower over the bath.The hotel is always kept spotless both in rooms and the public areas. A huge congratulation to the whole housekeeping team!I notice that some reviewers mention that there is a problem with reserving sun beds by the pool early in the morning. We had no problem getting a perfectly located sunbed after breakfast around 11 AM. For us there was no need to get up early to reserve a sunbed with the beach towel.The wifi was fragile – We never did manage to get it to work.In summary, Hotel Cordial Mogan Playa a very well-run resort offering a high standard of quality and service. We loved every moment of our stay and would highly recommend this place.RegardsSvein-Magne Tunli from Bergen, Norway.--------------------Review from 1018:My favourite hotel at Gran Canary!This was the second time my wife and I are visiting this amazing hotel in beautiful Puerto De Mogan! Cordial Mogan Playa is first of all a very beautiful resort (see my attached photos and you will understand) and we experienced this time a very high level of service from all of the staff.Our room (no 7218) was very spacious and offered nice views and afternoon sun at the balcony. The room has also a spacious bathroom.Breakfast was excellent with a large choice of cereals, continental meats and cheeses and cooked eggs and meats, though a little busy if you arrive later than about 08:30 in the morning.Last time (March 16) the wifi at the hotel was something of a hit and miss affair. This time there was no problem with the connection at all but the capacity in the afternoon can be a little slow.In summary, Cordial Mogan Playa is a very well run resort offering a very high standard of quality and service. I gave it 4 “stars” in my last review. This time it will be 5 stars!Highly recommended. We will be back!Regards Svein-Magne Tunli from Bergen, Norway.
21:03 03 Mar 22
Nice hotel, good food, friendly staff. Mogan is a very quiet place.
10:56 23 Feb 22
Positives first: excellent location, 5 minutes walk from the lovely beach. Two large swimming pools, one more for kids, one quieter for adults. This year in February there were plenty of free sunbeds (last year in October they were actively moving towels that were put out before 9am). Very comfortable beds. Could do with a slightly firmer pillow. Good size room and wardrobe. Breakfast buffet good with plenty of staff. Love the grounds of the hotel - lots of trees, feels like an oasis.Negatives: just for British visitors - only 2 English TV channels, BBC news and Sky. 20 German TV channels, so brilliant if you/your children are studying German at school. Tricky to get into the wifi if you have an iPhone - you have to go to a separate site - make sure you ask at the desk for detailed instructions/ring reception.
11:22 14 Feb 22
A really lovely hotel, very clean and well situated a short stroll away from Mogan Playa. The staff were all friendly and there are two pools - with a quiet one for adults and a louder one for kids and families.The Spa area is really lovely and they were very friendly and professional. There's a nice little walk attached to the hotel which takes you over a site of historic interest and gives you lovely views of the port.
23:19 03 Feb 22
Beautiful gardens and setting. Have enjoyed excellent theraputic masssges in the hotel's spa facilities.
Julien De Nys
06:38 10 Jan 22
Staff is very kind.Hotel and rooms are super clean and ultra confortable.Buffet's food is remarkable. Fabulous breakfast and dinner.The Spa is perfecttly well kept.Huge pool with confortable sun chairs.Location is perfect, right near and walking distance from charming Mogan village and port.Go for it !
21:00 03 Jan 22
The food was not good and the staff was unfriendly. Furthermore, our bathroom was not clean which made us feel really uncomfortable. When we complained about that at the reception the staff did not seem to be bothered and the situation did not improve. I would not recommend a stay at this hotel and am convinced that you could spend the money better on another hotel.
10:50 31 Dec 21
Best Hotel in Puerto de Mogan. I really love the botanic garden style and the interior.Also very nice and friendly staff
01:33 27 Nov 21
I visited the Spa at the hotel, what a wonderful place! Absolute luxury and covid safe! A lot for your money. Would highly recommend this spa. Robes, slippers, chocolates, fruit, water etc all part of the small entry fee.
13:46 11 Nov 21
Beautiful hotel tastefully upgraded during recent covid closure. Hotel grounds are immaculate and foliage diverse. Staff courteous and nice to see some faces from a few years ago. On the negative side food not of the same quality as before and mostly always luke warm.Finally entertainment in bar area below par. Still enjoying our stay and no doubt will return but probably on a bed and breakfast basis?
18:18 31 Oct 21
We actually stayed at Cordial Morgan Valle which was okay but we only stayed there one night due to a cancelled flight. The room was way up the top of the complex meaning we had to get THREE lifts to the room. There is no air-conditioning just ceiling fans which, in October, is bearable but in the summer must be unbearable! Difficult to say more but it looked a rambling place which could possibly be good value.
13:06 08 Oct 21
It is our first time in Gran Canaria. The hotel was recommended to us by our travel agency of our trust. It's only the second day here but we already love it. The hotel is very clean and the staff very friendly. The hotel complex is extensive and you don't get the feeling that it is overcrowded. My husband and I already agree that we will come back.
10:17 12 Sep 21
Went back after 7 years and still a wonderful vacation.We stayed for 9 nights as a couple and the time was amazing.Hotel is still in good shape, staff is friendly, the food is good for a buffet but there is also a fantastic Michelin star restaurant on the premise.The mogan valley improved a lot in the past 7 years, now with many small restaurants and bars.
20:26 31 Aug 21
Great Place!! Very very clean. Very good selection of food, drinks and wines in the restaurant, we spent a week a week here and tried something else every day. Pools are very spacious and the hotel gardens are beautiful. Great location and very helpful and nice staff. We are definitely coming back!!
14:12 22 Aug 21
+ We absolutely loved this hotel for it's great location, beautiful garden, room and swimmingpool. We had a great time here and we would definitely come back!-The food is nice, but we have had better in different 4 star hotels on the island. Please bring a little variety in the music at dinner and breakfast.
00:29 12 Jul 21
It is simply beautiful, the staff is unbelievable friendly. Sanitizer dispensers all over the place, so there's no chance for covid. ;)Very clean. Breakfast and dinner buffet: simply amazing. Loved the service. Beautiful garden, pretty pools.You can even find cats here, they seem super friendly and are photogenic.
10:42 06 Jun 21
This is one of the best hotels I have ever stayed in. The food is excellent, buffet style evening meal with booking at 6:30 or 8:30pm. The grounds are superb with lots of beautiful plants and 2 swimming pools.
21:13 28 May 21
All great, rooms ok, breakfast very nice, clean and calm pool (there are other pools for kids, too). Very nice stay except for the food in the outdoor bistro by the pool.
14:19 24 May 21
Spent many times in this hotel before moving permanent to puerto de moganBreakfast and evening meals are buffet selection but WOW!!!!What a selection of fine cuisine
16:19 02 Apr 21
Best 4 Star Hotel i know. We would love to come back anytime.
21:06 20 Mar 21
In our case it was very calm! Beautiful surroundings with amazing plants and greenery and birds. The pool was not working, which was only a benefit to us (contributing to all the silence).Check in was a bit slow, but it’s usual for Spain. Got welcome drinks and could enjoy a strange interior of the lobby.Food in the restaurant was great. Simple but good.Nice stay!
21:56 15 Feb 21
Really nice hotel, nice views from interior and exterior, beautiful gardens and heated pools. The stuff is friendly, breakfirst and dinner are really great quality and you can enjoy some gourmet 🙂 Rooms are clean and romantic (cheaper rooms might be a bit old). There are also elevators, parking garage, hiking trail, small fountains, bars.
21:02 29 Aug 20
All quite and safe. So sad the new normal. Xx
17:56 03 Mar 20
Very nice hotel. Large and well maintained rooms. Veranda is also large with good furniture. Several good pools and play areas for kids.Very good breakfast!Minus for the bar, food and entertainment. Food from the bar is completely tasteless and boring, and staff does not seem to care about their customers.Tip, use the pool furthest away from Mogan center, life guard in the other one is overly active enforcing everything...
Hotel Cordial Mogán Playa