Cordial Mogán Valle Apartments
Credit Card OK
Speelplaats
Terras
Wifi
Zwembad
Zwembad Uitzicht
Cordial Mogán Valle Apartments, Gran Canaria
Cordial Mogán Valle Apartments, Gran Canaria
Gebaseerd op 264 beoordelingen
Annie Smith
11:54 19 Aug 23
We've now stayed here 4 times. The rooms are great and have good outside space on each one and we've stayed in various positions (near a pool at ground level and several other levels), staff very conscientious (especially William in the restaurant - lovely friendly face every day). Gardens and grounds are very well kept, clean and beautiful planting. Breakfast is a varied feast. Dinner is a little disappointing, especially as a vegetarian (not everything labelled) and probably wouldn't do half board again but definitely worth bed and breakfast. Brilliant for families with young children. We've stayed as a couple, then when our children were small and this latest trip with teenagers
Mike Adams
15:54 04 Aug 23
We have just returned from a week here.Picking an unknown holiday destination can be pot luck, as you base it on other peoples reviews, and whatever the holiday website says.We were incredibly happy with the choice. The staff are all incredibly friendly, the rooms are spacious (we had a 2 bed apartment) and the complex is huge.We spent most of our time in the quiet pool area, which was lovely and peaceful.There was also a family pool area, which was fun for the kids, but was busy, and could be difficult to find a sunbed.The splash pool area was great funAll in all, a great place to come for some family fun, with only a few minor issues knocking a star off (but it's really 4.5 stars!)Given the price to book direct, it really is incredibly good value, and given how we paid Jet2 for the package, which only really gave us transfers, I would definitely look to book direct in the future, as you get lots of facilities for your money!!
Melissa Shaw
07:19 31 Jul 23
We love love these apartments very spacious and clean ,stayed here a few times over the years love the views we get big balcony’s.Staff in all areas very friendly and welcomingI always say this place is worth of a 4* not sure what more you need in Mogán to get one
Thenesor Semidan
09:38 23 Jul 23
Cordial Mogán Valle is the perfect place for a family holiday. Perfect location, good service, the food at breakfast and dinner is delicious and with a very wide variety. Your staff is extremely friendly in all departments, special mention in reception to Linda, but not forgetting the kindness of your staff in F&B and housekeeping. Thank you very much for your kindness and good service. Looking forward to coming back again.
Omar Prieto Santana
09:55 09 Jul 23
We spent a great family holiday with our son, who had a great time in the facilities, especially those oriented to children (Aqua Splash and the playground). There are three pools, one of them quiet(quiet pool). The pools are spacious and were quite clean, for the amount of people that were there.We took a superior apartment and we liked the spaciousness of it, with a large terrace where there is a shower to cool off on those hot days. The cleanliness of both the facilities and the room were impeccable. It should be mentioned that there was a little smell of cat droppings, as there are a few in the area, but it is something uncontrollable. The staff was very friendly. I highly recommend the hotel, we threaten to return.Extensive solariums with sunbeds and parasolsThree swimming pools (heated in winter)Two outdoor jacuzzisChildren's poolMini Club (children 4 to 12 years old)Splash Park (water play area for children)Children's playgroundGym (free of charge)Tennis court (with charge, in Cordial Mogán Playa)Diving Centre "Delphinus" (for a fee, in Cordial Mogán Playa)Freemotion" Cycling Centre (with charge, in Cordial Mogán Playa)Las Salinas Spa (surcharge)Free WiFi throughout the hotelWashing machines and dryers (with charge)Event and conference rooms (max. 200 persons)24 hour receptionCleaning 5 times a weekTowels changed 3 times a weekLinen change 2 times a weekPool towel service (with charge)Medical service (on request; with charge)Parking (in garage for a fee, free on the street, subject to availability)
Omar Prieto Santana
18:39 07 Jul 23
We spent a great family holiday with our son, who had a great time in the facilities, especially those oriented to children (Aqua Splash and the playground). There are three pools, one of them quiet(quiet pool). The pools are spacious and were quite clean, for the amount of people that were there.We took a superior apartment and we liked the spaciousness of it, with a large terrace where there is a shower to cool off on those hot days. The cleanliness of both the facilities and the room were impeccable. It should be mentioned that there was a little smell of cat droppings, as there are a few in the area, but it is something uncontrollable. The staff was very friendly. I highly recommend the hotel, we threaten to return.
David Afonso
12:19 27 Jun 23
Because me and my family went on June "off-season" this was a perfect cost/quality experience.The apartments are very well designed and spacious. The Terrace is amazing. Love the outside shower.The common areas are great, and the pool for the kids is perfect, with its slow slope entrance my kids were able gain the confidence to swim alone.Staff was very helpful. And they know English, which is not common in Spain. The kitchen even blended the soups we prepared for the kids.Strongly recommend.
Julie “Mental health” Cutting
21:05 21 May 23
This was my4th time last back last week and 3rd time staying here ..obviously when i booked i contacted hotel january and april to ler them know traveling with very ill cousin on walking stick cant walj much so apprexiate room next door and not to high up and quiet with views..gets there 9pm and given the 8th floor last rooms at end which aftr and hour stillcouldnt find endless lifts stairs my cousin jst physically couldnt do it .finally 10.30 got moved to ground floor..omg no balcony no privacy and literally on kids pool..i booked this holidat due to a breakdown..serious mental health ..and the loss of my son lasr year ..exoplained to reception tbar i couldnt do the noise and lack of privacy to be fair 2 staff wwre hekpful whole holiday .11pm we needed to rest was offerd 3rd room next day but afain to far for cousin to walk ..was stuck here for 7 days ! It spoilt my holiday . Coukdnt relax on balcony couldnt have patio doors open for cool air the noise was awfulthen to top of it 3 nights o noisey neighbours above me in the end lovely reception lady had to knock tell them so didnt get rest till thursday day 5! .atecin restraunt for first time and the foodcos bad honestly the qualiy. Is awful and choice is worse do not eat i there its really not good food . One member of staff was alqays unhelpful miserable and rude linda the rest were fabulous helpful happy ...my much needed holiday was ruined a bit due to fact it was noisey ..with kids and upsetting i went for relax peaceand quier enjoy break instead i got a room that was really prison and told i shoukd messafe hotwl when booked i did 3times and have them. I woukd risk one more stay tjere but only if i know i get to hae a room that will be suitable for me ..i am dissapointed i paid a lot o moneu for peaceful stay and got the opposite !
Vicky Tayler
20:52 10 May 23
Honest review…We are her now, we have a two bedroom apartment that is ideal for two adults and two teenagers, love the space, two bedrooms and two bathrooms but…The balcony is too small, the view for us is of the back of someone else’s apartment and some air conditioning units, a shame as we are Here for a special occasion.This apartment can fit six, the balcony can not, the room and apartments need some TLC, living room light is hanging out and picture not hanging right. There are small ants everywhere, found one cockroach so far and there is definitely a smell of sewerage wafting.Staff have been lovely but they need to sort some things out
mama active
20:12 21 Jan 23
We have not long come back from a 10 night stay. We had a lovely time! We are a family of 4, with a 9 month baby and 3 year old.Pros:*pools so clean.. We would see them with cleaning machines every morning.. Crystal clear water. Cold but refreshing in my opinion.*Huge turfed balcony!! Big enough that our 3 year old could play football and our baby could sit on a soft surface.*Great having soft play next to the bar for evening.. Our boy loved going up to play and mini disco.*lovely grounds.. Trees, greenery, mountains.*perfect location... We loved the flat stroll to the beach & marina every day.Cons:(wouldn't put us off returning)* snack bar by pool always had issues.. Something breaking.* food was terrible (we went self catering) but we did try lunch.It took so long to make and then when we got it we were very disappointed.. It was undercooked.. Dry and just thrown together with no care. Hopefully they improve.* rooftop bar area is dead. It could have some low music on when having a drink in between entertainment . It is silent which put many guests off... They could do so much more up there and make more money for drinks that way.We did love it there and would still 100% recommend just go self catering 🙂
Alison Potts
22:31 13 Jan 23
Really great sized and clean apartments. Huge terraces with so much space. All staff very friendly. Ate in the restaurant twice and the food choice was excellent. Only fault was that the evening entertainment finished so early and you were made to feel you had to leave the lounge bar by 10pm. This was a shame as the professional shows put on were very good and it would have been nice to be able to continue on a little longer. Other than that we had a great time and would return.
ben guilfoyle
21:43 09 Jan 23
Stayed in a spacious room with a living room/kitchen, balcony, and bathroom. The kitchen has a microwave and a two ring electric hob. Pots and pans are supplied if you would like to cook for yourself.My only issue was the “double bed” was two single beds together. This meant sometimes it was not as comfy. Besides that the room was excellent.The complex is quite large and took some time to find where everything was.There are three swimming pools one of which is a quiet pool. The quiet pool is the smallest of the bunch. During busy season you may want to get there early.I did not dine in the apartments so I’m not sure if the food was any good. It smelled nice as I walked through the place at least.There is a shopping centre nearby the Dino Supermarket is good and has many familiar and local products fromUK/Ireland.There are also restaurants in that shopping centre. I do not recommend them. The food was not very fresh. Take your time and walk down town there are some lovely restaurants there.
Thomas Rogstad
17:38 01 Oct 22
Place is really good, rooms good and breakfast very good. How ever, coming here with kids is ruined by the rude and picky life guards in the pools (some of them). Same issue 3 years ago, and I see many have complained online. Hotel claims they will do something with it, but worse now than 3 years ago (especially the one with long blonde hair). So, do not come here with kids if you intend to swim...
Mark CB
10:55 14 Sep 22
Loved our holiday here, such a beautiful, picturesque place, blue sea and amazing mountains.Some of the hotels are very high and the roads by coach pretty scary at times, however the drivers themselves are amazing.Some hotels quite a walk from shore and not all have a beach as there are lots of cliffs /rocks etc, so take a look at specific hotel reviews and pictures before booking.Book bus and taxi services and each area usually has a shopping centre and facilities.Many of the beaches, which can vary vastly in size, have water sports, sunbed hire and food restaurants on the sea front which are all ok prices, however you will be approached by most restaurants as you walk past trying to draw you in. Take a look at the menus as the prices can get high for a family eating.All in all we had a lovely family holiday with amazing views , was hot but always a nice sea breeze.Take care in the sun it can burn faster than you think as the wind chill makes you think its cooler than it is.Quite a trip by coach from airport if you don't like winding roads etc and depending on order or hotel drop off can take up to 2 hours journey. However worth the trip.Check out the boat trips as you really get to see the mountains in their full glory.One thing we noticed when we were there was that there were very few flies or any mosquito! Bonus!Enjoy
Phil Clay
18:34 07 Sep 22
Fantastic apart hotel. Superior rooms are great, with AC and modern furniture. Awesome balconies which are huge, and have an outside shower (in addition to the great shower inside). Fantastic swimming pools, with a great little splash park for younger kids. There's a little playground, soft play, table tennis, gym, beauty spa, and kids club. Evening entertainment is good as well.Location is superb, a 10 mins walk from the beach and marina, and 2 mins from a super Dino.We highly recommend this hotel, and will definitely be back again.
Sean Uttley
17:53 24 Aug 22
2nd time here,love it,variouspools,quite, kids,etc,plentiful breakfast, good options. Some parts need updating, maybe,but staff and services are great,rooms are good,everything you need,and walking distance of the harbour, and local amenities and the closer restaurants, which should be tried, not just the harbour front restaurants !
Serge
17:55 20 Aug 22
Nice spacious appartments. Some of the doubles have a really big terrace with a great view. Breakfast is okay. Skip the other food. Much better restaurants at the harbour. Only a small walk, about a mile.
S Brants
10:53 30 Jul 22
Lovely big apartment for families. Apartments is cleaned daily and staff is really kind. 3 big pools with a splash park, so will always find a spot where to relax. Also there is kids club and lovely grocery shop just opposite of hotel. We had air conditioning in both rooms, but we booked superior apartment. Only downside is cats. Maybe they are kept for pest control, but I have allergy and for me it was struggle to find spot where I can breath without coughing, sniffing or sneezing. Atleast my kids enjoyed to pet them
Vicki Ball
07:45 30 Jul 22
We had a lovely family holiday here. Great location, pools and rooms. If I was going back I'd stay again.
Uros Pahor
11:26 18 Jul 22
Very nice hotel. Spacious apartments with nice kitchen, nice bathroom and big terrace. The down side is maybe just, since the hotel is very big, that you can get a room which is far from restaurant/pool. Also the elevators system is a little confusing. All in all still not so critical not to get 5 stars.
Robbie Brown
16:02 24 Apr 22
Lovely family holiday, apartments are nice clean and well equipped.staff are great and friendly. There are probably better finished hotel rooms in the resort however there is nothing here that would reduce my rating. Great time.
Stephen Hoban
22:15 23 Mar 22
Excellent all round. Cannot fault. Room, pools, staff, cleanliness, balcony etc. Will definitely return here.
Johanna Taylor
11:27 23 Mar 22
Gorgeous infinity pool included! Good sized apartments each with own balcony. Kept very clean, lots of helpful staff.
Michael Prolific Maps Editor
03:16 27 Feb 22
Great for families, large apartments, lots of different pool areas to suit all ages.Its a bit of a maze until you get your head around the level system but once you figure it out there are so many signs that its impossible to get lost.I wanted to actually give 3.5 stars as i wasn't keen on the buffet food in their restaurant, it was always barely warm.Also the apartment didn't have air con which if i had of gone in the middle of summer and seeing the reported temperature would have been a huge problem for me.There are some good local amenities as well so you don't have to be confined to the apt. Complex.
Elesha Rees
14:46 31 Jan 22
Lovely clean apartments, maids always cleaned room when requested and provided fresh towels. stunning views and 10 min walk to the beach.Marco on the animation team was the heart of the hotel, always making the kids laugh and getting the adults involved in darts tournaments and Aqua aerobics, such a great laugh and really put a cherry on top of the cake. My daughter really liked margarita the pool life guard always cheering her on with swimming. There was some cute kittens on site too which the kids thought were funny. Staff on reception were very helpful and printed off our passenger location forms. All in all a brilliant stay and will definitely return.
Steve George
17:13 30 Jan 22
We've stayed in these apartments a number of times and they're always excellent. Mogan is a really nice resort, quiet but with plenty of good bars and restaurants. The apartments are large and comfortable with all you need if you plan to self cater. However, you can also eat at the complex's restaurants and snack bars if you prefer or take the short walk to town to eat. Each aparment has a large balcony, which gets the sun each day and also has an outdoor shower and sun beds. The pools are close by and really nice. All in all, great apartments and excellent value for money. If I had a slight criticism it would be the beds. They're not the most comfortable and it would be nice to have the option of a double rather than two singles.
Olli Härmä
17:07 18 Jan 22
Great place for families. Friendly and helpful staff and lot of entertainment for children
Amanda Simlenes
23:39 29 Dec 21
Everything was fantastic! The staff friendly, sparkling wine when checking in. The kids group with Amanda was great. She was fantastic in getting the kids engaged in everything. The apartment was perfect showers amazing, although beds were typical spanish (ie. Hard), view amazing from the apartment.Pool was fantastic, but be aware you can't have floating matresses etc in them. Hope that can be changed, as it would be great for the kids.The splash pool area great (especially when we found that hand on the sunflower started the water....should be a sign there about that).Room was cleaned really well.So we will definately be back.Thank you for the wonderful first time experience of Mogan and your apartments.
Aparna Jathan - Poojari
12:15 22 Dec 21
Fabulous holiday we had. Stayed in this 3 star hotel apartment but the standards are really good. We went for half board (includes breakfast and dinner).The breakfast is continental cooked breakfast with variety of choices of fried eggs, boiled eggs, omelette freshly made to order, scrambled eggs, fried vegetables in olive oil,baked beans, mushrooms, different types of breads, cold sliced meats, different types of cheese and cereals, cut fruits, fresh fruits, pancakes with Nutella and fruits, churros with cinnamon sugar, cakes, muffins, fruit jucies, milk hot and cold available, tea coffee, cappuccino and wide variety of other teas too. I also saw someone ask for chocolate powder to mix with the milk which I think you can check with staff if it's available.Dinner included a wide variety too daily changing but most commonly pasta available with either bolognese sauce or tomato sauce with paramesan cheese tp sprinkle on top. There is wide variety of salads too. They have cold soups and hot soups with different variety of bread. In the end they have different variety of desserts to choose as well with good selection of cakes and fruits.The room doesn't has air con but it has ceiling fans in both rooms, but we visited in December and our last day is tomorrow (23rd dec). We booked the one booked apartment for 3 adults and 1 child. The kids slept in the bedroom which has a fan and double bed and wardrobe with a safe. The lounge has a sofa bed which is where me and my husband slept. Both rooms have telly. But the annoying thing was that the channels kept resetting or restarting which is fine because we hardly watched. You get a private balcony as well with table and chairs and sun beds along with a shower outdoors which is very amazing and took us as surprise.The apartment has a bar which is open in evening. They have a table tennis, and pool tables but only one pool table is used. If you go further down the steps you will come to another pool area. There is quite pool area on the 3rd floor too and there is south pool area. The south pool area was closed one day not sure whether it's closed because there are less people or for maintenance. There is a splash park which we didn't use but will be handy for kids of younger age. There is a laundry room and gym which we didn't use. They leave a mini club and in evening they have live singer or someone who plays music. You can enjoy a drink and listen to music too.There is a supermarket at a walking distance. Very handy for snacks and water. You can hire a car from avis which can be booked from the hotel.The staff are very friendly and helpful. Would totally recommend it.
iain harvey
19:06 01 Dec 21
Fantastic place to be, staff friendly, rooms clean and Morgan is a little bit of paradise.
Marita Magnusson
15:12 21 Nov 21
There is absolutely nothing to complain about. Nice and clean. Pool guard disinfects everything around the pool many times every day. Keeps track of children's safety. Large apartments with large terrace. The first time a little difficult to find the apartment but you quickly learned the way. Tip: feel free to visit the neighboring hotel one evening.
Anna O'Connor
12:32 21 Nov 21
Great place to stay! We really enjoyed our time here with our baby. Very family friendly. Lovely staff.
Ana Moreno
18:44 14 Nov 21
Sehr nette Mitarbeiter, sehr hilfsbereit und effizient. Die Anlage hat ein paar Jahren hinter sich aber es wird immer was renoviert. Super Schwimmbad Bereich für Kinder
Jose Rodríguez
18:17 19 Oct 21
It is great for families with children. It lacks good maintenance because it shows a little left but at least it is clean. Be careful when you go to dinner because if you go late you will still be hungry.
Tim Ratajczak
22:08 16 Oct 21
We were already there for the 2nd time and we really enjoyed it again. The staff is very attentive and nice! William was always up for jokes in the restaurant. The food was fresh and tasty.Everything was just right here and the price / performance ratio is excellent.We would love to come back. Many greetings from Northern Germany 🙂
Maire Littlemore
15:56 13 Oct 21
Have stayed here 5 times now
Maria del Carmen Cruz Arraez
16:52 17 Sep 21
Ideal place to spend a great vacation. Spacious and perfectly equipped apartments with a huge terrace. Everything very clean, both the apartment and the common areas. Highlight above all the kindness shown by the staff during our stay. In short, absolutely recommended and a place to return to without hesitation.
Fanny Nuez
12:04 09 Sep 21
We have been there last week, from Tuesday to Sunday, and the experience of 10.The workers are very friendly and keep everything very clean.The worst thing was in the children's pool, which for our liking there were too many children together, all playing with everyone's toys and without distance, although that should be controlled by the parents, and not the hotel itself.All great, we will be back.
Papa Turko
23:27 05 Sep 21
👌👌👌
David Macías
12:34 12 Aug 21
One of the best things on the island, the treatment is exceptional and the apartments are very good and the best thing is the terrace. We have been going for more than five years and we will keep coming back.How it improves, the refrigerator is perhaps too small for a family.
Sandra Banderita
20:48 01 Aug 21
My family and I have had an exceptional stay; the room was very spacious, the kitchen had all kinds of utensils and we particularly liked the terrace. Excellent cleanliness, generally very friendly staff and fantastic service. We were struck by the pool where you could not make noise, as it was an initiative that we had not seen before, it was a fairly quiet experience. Very happy with the kittens that are in the surroundings, as well as with the care they receive. To repeat, we will surely return.
Ruth Jaen Molina
17:11 30 Jul 21
We have repeated several years and we always leave happy, it is very close to the port, the surroundings are beautiful and it is very well adapted to the needs of the pandemic. All the staff are very friendly, especially Atteneri, who attended us at reception and helped us a lot to make a room change. I hope they continue to take care of and improve the facilities to make our stay better every year!
ALBERTO C
10:28 17 Jul 21
Wonderful stay ... we just stayed a few days .... perfect for children, 5-star attention, the staff always ready to help you, the three incredible pools, varied and quality buffet, the best climate ... the beach at a Walk, large terrace with shower and hammocks, very clean and beautiful facilities ... highly recommended.
Carolina Barragán
21:53 16 Jul 21
Magnificent family stay. Cozy apartment and excellent cleanliness. Ideal facilities for children. Unbeatable climate and accommodation to enjoy the holidays.
Francisco Pineda
13:16 30 Jun 21
A very beautiful place with good rooms both to rest and relax, as well as to go with the family to enjoy the pools. In addition, its very nice staff and good facilities. And a plus of having the beach nearby and taking walks at sunset
francisco javier veiga castillo
15:05 18 Jun 21
Spectacular setting in a mythical enclave.Highly recommended, it was the first time and to repeat many more, although it is true that it is difficult to find a hole.Very spacious, modern rooms with very good service, very clean and pleasant.Do not think about it, place to enjoy.
Mari Díaz
19:02 14 Jun 21
We have been the weekend for my family the first time we went and I can only be grateful for the attention received. The apartment that we received was spacious and clean. We will repeat
Mª Jose Romero
11:54 10 Jun 21
My family and I have stayed at the resort for 5 days, in general the stay was very average. After the pandemic that we have had, we understand that not everything can work 100%, If it is true that we were not completely dissatisfied, but if we make a constructive exception with encouragement that they take it into account and improve said facilities. The apartment that we got was very spacious, but the bathrooms smelled very bad (downspout). Housekeeping was pretty lousy. The awnings on the terrace were cracked and very deteriorated and they continually beat when it was windy against the beams where these subjects would have to be. All this during the night caused not to let the guests rest well. The curtains in the rooms were cracked and dirty. The common areas both corridors and elevators quite dirty. As I said before, there was no control in terms of cleaning, knowing that we are in a pandemic (observation in the pool if there was enough control when cleaning the hammocks that the lifeguards did when the guests got up.comment that the food was very poor, the variation in dishes minimal and in terms of quality very poor. Our surprise in terms of food and drink is the following, the food was not marked with the type of food it was and much less with the corresponding allergen information (except on Sunday that we saw it in almost all the products) As for the drink, at no time did they provide the menu or the prices at any time. In any case, I make these annotations in a constructive way to improve and that the guests feel comfortable, safe and with a pleasant vacation.However, the apartment staff were very attentive, they even gave us the possibility to stay until the afternoon on departure day and that is appreciated. I hope they can remedy these anomalies soon. Greetings.
Guillermo Hernández
19:03 09 Jun 21
We stayed four people last weekend in these apartments and I would like to make my opinion about this resort known.Negative aspects:-Apartment:_lights that do not turn on,_ damaged awnings,_ garden of the abandoned apartment,_the feeling of cleanliness is just,_some platelet joints not completely cleaned_dirty-looking curtains-Common areas:_the corridors with the appearance of dirt-Breakfast:_justito / good but without identifying the foods (allergens)-Dinner buffet:_justitos with the offer of dishes_the person responsible for the iron many times disappeared_unidentified foods / dishes / allergens (except last day)_we were not offered the drink price listPositive aspects-Swimming pools:_very good (control by the lifeguard and continuous disinfection of hammocks)-Apartment:_ wide and good views-Reception:_Great kindness and disposition. In addition we were offered to stay in the apartment beyond check-out time.First of all, I understand that after a hard year caused by COVID, companies have weakened quite economically, but let's not lose sight of the fact that customers have also suffered its consequences. This needs an effort on everyone's part.I would like, however, that this my opinion is not interpreted as a merely gratuitous complaint but as a support to improve the service and the image of the company, resulting in making it more attractive when choosing it as a holiday destination.
Mª Jose Romero
18:58 07 Jun 21
My family and I have stayed at the resort for 5 days, in general the stay was very average. After the pandemic that we have had, we understand that not everything can work 100%, If it is true that we were not completely dissatisfied, but if we make a constructive exception with encouragement that they take it into account and improve said facilities. The apartment that we got was very spacious, but the bathrooms smelled very bad (downspout). Housekeeping was pretty lousy. The awnings on the terrace were cracked and very deteriorated and they continually beat when it was windy against the beams where these subjects would have to be. All this during the night caused not to let the guests rest well. The curtains in the rooms were cracked and dirty. The common areas both corridors and elevators quite dirty. As I said before, there was no control in terms of cleaning, knowing that we are in a pandemic (observation in the pool if there was enough control when cleaning the hammocks that the lifeguards did when the guests got up.comment that the food was very poor, the variation in dishes minimal and in terms of quality very poor. Our surprise in terms of food and drink is the following, the food was not marked with the type of food it was and much less with the corresponding allergen information (except on Sunday that we saw it in almost all the products) As for the drink, at no time did they provide the menu or the prices at any time. In any case, I make these annotations in a constructive way to improve and that the guests feel comfortable, safe and with a pleasant vacation.However, the apartment staff were very attentive, they even gave us the possibility to stay until the afternoon on departure day and that is appreciated. I hope they can remedy these anomalies soon. Greetings.
Nessi A
20:50 02 May 21
We went because it had been recommended to us when going with young children and we were pleasantly surprised by the experience. It is a very clean complex, you see a lot of staff working to get it. Cozy place, very friendly staff, good food and with good facilities. Perfect for families
Romina Fernández Quintana
14:48 01 May 21
Everything is great, the facilities, the treatment of the staff, the clean pools, the rooms a little waterfall but quite good in general ... the only thing but I put it, is that the order and silence that I suppose there must be is not maintained in the quiet pool. There is more scandal there than in the splash of the children. The guilt as always, of the adults. Nothing is respected.
BEATRIZ CARMEN HERNANDEZ
17:49 10 Apr 21
Excellent place to relax with family.
Carlos Alberto Benitez Ruiz
18:16 02 Apr 21
Unbeatable price quality, treated very cordially, perfect for family.Very good food. From the lifeguard to the manager they treated us great.We will return for sure, it seems little to me to put 5 stars on Google.
Grancanaria Rsb
00:09 26 Mar 21
all very clean, quiet environment, and very well priced
Lucy Weir
09:11 05 Jan 21
We're staying here now for a week. It's wonderful. So quiet. So many businesses struggling. The staff are fantastic. The pools are beautiful and clean (one kids and one adult pool open - going to try it today). Huge balconies which are great for doing yoga, and a canary landed on one yesterday and sang, which was amazing. Highly recommend.
Anabel Rivero
08:18 21 Dec 20
The staff is very attentive, the gardens are beautiful, everything was very clean and the food was very good (lots of variety and quality).We will return!
Carlos de Lorenzo
06:07 09 Nov 20
Comfortable, well-kept and clean apartments. Very attentive staff. The facilities are great and the location too. We have been as a family twice in January and we will return.
Cordial Mogán Valle Apartments, Gran Canaria
