AC Hotel Gran Canaria

Las Palmas, Gran Canaria, España
  • Air-Conditioned
  • Book Online
  • Credit Card OK
  • Restaurant
  • Sea View
  • Terrace

The AC Hotel Gran Canaria Las Palmas is clearly visible when you enter the city of Las Palmas. You can’t help but notice this high tower with its similar characteristics to Italy’s Tower of Pisa.

But without the lean! This very tall cylindrical building is known as the AC Hotel Gran Canaria by Marriott.

Ac Hotel Gran Canaria roofpool

From the very start of your vacation, staying at the AC Hotel could not be easier. There are currently only two AC Hotels in Las Palmas city. If you are arriving by plane, you are entitled to travel in the free shuttle bus directly to the hotel.

The AC is located literally on the side of the Santa Catalina park and opposite the El Muelle shopping centre. It is a 2 minute walk to the Santa Catalina bus terminal. With only a 5-minute walk to Playa de las Canteras the hotel is a great base to get around the city either on foot or by public transport.

What People Say

AC Hotel by Marriott Gran Canaria
4.2
Based on 1726 reviews
CarraQute
CarraQute
10:47 26 Mar 24
Stayed here by chance due to diverted ✈️ however pleasantly surprised. Situated close to a lovely sandy beach with lots of retail therapy and eateries, what could one not like about this venue 😊Staff are extremely pleasant and helpful. Dinner buffet was okay, especially considering that they were not expecting a plane load of passengers at the last minute! Breakfast was good with lots of choice to satisfy any palate.Rooms were comfortable and an amazing night's rest was had. Thank you Team AC Hotel for making us feel so comfortable in light of the last minute arrival!
Patricia Glabischewski
Patricia Glabischewski
16:45 19 Feb 24
Central, well known hotel chain. It’s a good location if you like to stay a couple of days in las Canteras area. There’s parking nearby and it’s a long distance walk to most of the places you need to see in las Palmas (beach, shopping, poema Del Mar)
Ardalan M
Ardalan M
13:23 12 Feb 24
The hotel is located in a central location with good access. Rooms are not the best but they are clean. The view is amazing. Rooms are generally quiet especially with the north view.
Linda Korthout
Linda Korthout
19:16 01 Feb 24
Our stay at the hotel was far from pleasant. Loud music disrupted our sleep from midnight until 4 in the morning. Seems there is a disco in front of the hotel. The sound isolation is bad. In addition, our stay was disappointing as the overall condition of the hotel fell short of Marriott’s usual standards. The state of the hotel was not reflective of the quality I have come to expect from Marriott establishments especially considering the cost of the room and extra cost for parking (16,50 a day).
Neil Bailey
Neil Bailey
11:35 30 Jan 24
A clean and comfortable hotel. Initial impression was poor, as I arrived with a heavy suitcase, only to find that reception is on the first floor and can only be accessed by two long stone outside staircases. I found a cargo lift behind the hotel and called it via the call button. A receptionist arrived, called the lift - but warned me that as a freight lift you have to hold down the button inside the lift throughout- - if you release the button the lift stops. After this inauspicious start, things were much better - staff were friendly and helpful, and the rooms are well - equipped. Overall a very enjoyable experience, food and drink good quality and reasonably priced. Probably best avoided though if you are either disabled or carrying heavy and bulky luggage.
Stu Herring
Stu Herring
11:21 25 Jan 24
Reception charged my credit card £1422.76 without authorisation or signature. Paid for my stay months in advance, this charge was made 1 hour after I checked in so impossible for it to be a in hotel charge... DO NOT hand over your credit card, I've been made to feel it's my fault by the staff, who suggested every other reason other than their error "this is impossible for us to make this mistake" until they realised it was in fact their mistake. the hotel has been incredibly slow in returning my money initially sending a refund on the unauthorised transaction which because of the time that passed between being taken and returned and the exchange rate left me with a cost of £24.50, I insisted that every penny that was took is returned to me as a matter of principle due to the sarcastic and demeaning tone that I've experienced in phone calls and emails with the team. The final payment arrived and was again short due £4.10 it might seem petty but why should I incur cost due to the hotels mishandling my financial data. Completely ruined what had been a positive experience.
Neil Bailey
Neil Bailey
12:24 21 Jan 24
A clean and comfortable hotel. Initial impression was poor, as I arrived with a heavy suitcase, only to find that reception is on the first floor and can only be accessed by two long stone outside staircases. I found a cargo lift behind the hotel and called it via the call button. A receptionist arrived, called the lift - but warned me that as a freight lift you have to hold down the button inside the lift throughout- - if you release the button the lift stops. After this inauspicious start, things were much better - staff were friendly and helpful, and the rooms are well - equipped. Overall a very enjoyable experience, food and drink good quality and reasonably priced. Probably best avoided though if you are either disabled or carrying heavy and bulky luggage.
Henrik Ring
Henrik Ring
08:43 16 Jan 24
I have stayed at Marriott hotels on all continents except Antarctica (more than 1000 nights in total). This was actually the worst one that I have ever stayed at. Staff was rude and not very friendly at checkount, rooms where small and really worn out, wierd smell in the rooms (yes, I complained but to no avail).Stay away.
Amir Mirali
Amir Mirali
09:53 08 Jan 24
The only good things that I can say about this hotel is the helpful and friendly staff and the location. This hotel should not be rated as a 4 star, it's far from that considering what you r paying. I am frequent traveler and have stayed at many 4, or 5 star hotels. The rooms are small, old, mold in the bathtub, bathrooms, they have wall papers in the bathrooms considering the humidity is not a good choice. The breakfast is served on the 23rd floor, it has a great view of the city but it's to small to accommodate the number of the guests . We couldn't get in one morning because there were too many people there and we couldn't find table. Finally shout out to Eber at the front desk who was extremely helpful!
Norma Delgado
Norma Delgado
01:07 01 Jan 24
The hotel does not compare to any other AC hotel I know either in Spain or in any other country. It looks like there has been no maintenance provided for years. The a/c does not really cool down the room, the mini-fridge isn’t cold enough, the bathroom is suuuper small (I cannot figure out how a person over 170cm can shower here), the tv is like an afterthought and hence is not really aligned for someone that wants to watch from the bed. There is no furniture in the balcony. Breakfast is bad, it doesn’t look fresh or clean. Service is the best thing the hotel has to offer but it looks like they are understaffed. The restaurant could be awesome as it is in one of the higher floors but it is a missed opportunity. I concluded there is little to no investment done to this location in the last 10 years!
Cemre C
Cemre C
08:36 31 Dec 23
This hotel is in such an incredibly poor state of repair, definitely the worst out of all the Marriott hotels I stayed in. Window frame is broken and doesn't close properly, you can hear all the street noise of the passing motorway. Room door lock is broken, if you lock it it keeps making noises. The connecting door is missing a lock. AC has loose screws and is making noises. You can hear all the footsteps from the floor above, and every conversation from the hallway. Shower glass has a poor seal, making the entire floor wet. There is no free parking, the nearby garage costs 16 EUR.
Christina Komonce
Christina Komonce
19:49 17 Nov 23
Rooms were fine, only downfall is parking is not in the building, it's separate and you have to pay a daily rate.
Jordan Thompson
Jordan Thompson
11:23 14 Nov 23
Can't really speak to the rooms, but the staff was good enough to let us jump on their wifi (we are bonvoy members) to phone home. We rode the elevator to the restaurant at the top where the view was outstanding. Location was great for us as it was near the port.
TCM Auto Sales, LLC
TCM Auto Sales, LLC
09:59 15 Oct 23
Great location with stores, shops and beaches all within 5 min walk.
Reyes Beta
Reyes Beta
18:07 05 Jul 23
Best place to enjoy a delicious breakfast, lunch, or dinner while indulging a panoramic view or sipping on a refreshing drink.Excellent service and the soothing melodies of live jazz every first Thursday of the month.
Jan Krys
Jan Krys
18:14 11 Jun 23
I was 2 days in that hotel. View from room is amazing! Dinner and breakfast served like buffet (good taste and everybody can choose something for himself). Lunch from card (also tasty). Room are big and comfortable with fridge, TV. Located close to beach. Have swimming pool on roof, gym on 24rh floor and restaurant on 23rd floor with very nice view. People friendly and speak English. Prices are good. Only small problem with WiFi (from time to time lost signal) but when is working it is fast and in each room. Very good place to stay in Las Palmas.
Alexander Wörner
Alexander Wörner
16:14 06 May 23
The hotel is in a high tower. When you have luck you get a room in a higher stage. From there you have a great view.But in some parts the hotel looked a bit like the renovation was cheap.The location is nice.Rooms are okay and seems clean.4 stars in Spain are not 4 stars in Germany.
Andrea Mahoney
Andrea Mahoney
08:41 11 Apr 23
Terrific service! Always pleasantly greeted and given an upgrade to spectacular views. Very conveniently located ...just a few min walk to the beach, restaurants and shops.
Jean Loomans
Jean Loomans
08:59 12 Mar 23
Nice hotel close to town center. Rooms a little out dated for this time, but very clean and well look after.Top bar also has a restaurant and while dinning a group of drinkers can spoil the romantic fun.
Tom Keating
Tom Keating
14:07 11 Mar 23
Staff excellent. Liked the hotel location, but a few problems. Breakfast - hot plates for bacon etc were cold so food cold. Short on hot water for teas. Breakfast ends at 1030 prompt and the food is removed almost immediately. Also, swimming pool is on the roof. The lifts stop at floor 23 then there are 52 stairs to negotiate, so not really properly accessible.
Rooms are small. the wifi connection is poor. Glass door to the bathroom with no lock or privacy. No stools or table on the balcony and noise between Rooms and hallway. But the staff is helpful and nice Rooms are clean. 55" TV good beds. Perfect for a short business trip not vacation
jessica polvinen
jessica polvinen
09:47 18 Jan 23
Overall experience was ok but considering the price we were not amazed.We stayed for a week in the middle of january.The location was the best thing! We walked everywhere. Beach, restaurants, nearest good shopping centre (2,4km) were all in a walking distance.When we arrived almost all the corners and the edges of the wall in our room were full of dirt and dust. Air conditioning was not the best. Noises from outside were really loud. The bathroom kept all the humidity inside it and therefore there were cracks in the ceiling. Also the wallpaper in the bathroom had nasty stains on it. Toilet seat was so close to the wall so that if you are a little taller, you don’t fit to sit on the toilet properly. Bedsheets were fresh.The room did not have bathrobes or a flat iron which we would’ve liked to have.The pool area was quite small and the pool is not heated ( we visited in january). Also the ”grass” in the pool area was full on dirt.We did not eat breakfast at hotel because the price (18€/person) seemed unreasonable. We ate dinner at the hotel once and that was a 2/5 experience. The restaurant was cozy but the menu was really limited and the food was not tasty in our opinion.Restaurant staff seemed to be in a hurry (although there were not much people) and were not that polite.All the other staff (cleaners and reception) were polite and made us feel comfortable.
vincent kerstholt
vincent kerstholt
19:35 09 Jan 23
This isn't marriott worthy anymore. Hotel and room's are outdated, maintenance is lacking, Breakfast is very minimal. Only hot food are omelette's and sausage's. Often boiled eggs and orange jus aren't restocked or unavailable.
The Gaffer
The Gaffer
11:41 08 Jan 23
Love the shape of this building, certainly stands out from the crowd. Perfectly positioned near the cruise port and lots of shops. A lot bigger version of the strathallen hotel in Birmingham but a lot better views and a lot warmer weather👍🇪🇸
Heikki Aakko
Heikki Aakko
18:20 30 Dec 22
Iconic hotel with good location close to the beach. Rooms worn and old, smelling with sewage and mold. Breakfast porely organised, when crouded everything runs out and the staff can't keep up.
Elena Corina
Elena Corina
10:35 28 Dec 22
I have been traveling for years, and mostly rented B&B s, but this year my boyfriend wanted to go fancy .Unfortunately, this expensive hotel left me with a rash and a bad itchiness.There's cockroaches in the toilet and room. Last night we have found one in bed and couldn't sleep all night .Also, there's no extractor or ways to dry the bathroom after showering hence the humidity attracts the bugs on a month like December.Food is expensive, but at least tue staff is nice .I would not recommend it .
Hugh Maguire
Hugh Maguire
23:47 27 Dec 22
Technically not a review as I have not stayed. But I was struck by the fact that breakfast for 7 nights was an additional 400 euros
Antonios K.
Antonios K.
15:35 19 Nov 22
An old hotel in the center of the city, I think it has recently been renovated because I see some new stuff inside. It has comfortable rooms, a nice buffet breakfast on the top floor overlooking the whole of Las Palmas port and a 24 hour room service. The view from the rooms can be breathtaking if you are high enough and on the correct side of the building.
jamie
jamie
18:28 20 Oct 22
Saw a very good jazz band at the bar on the top floor, good food, good drinks service is a little slow but it was very busy all in a great place with a great veiw
Stami Mourelatou
Stami Mourelatou
12:13 25 Aug 22
Wonderful hotel, next to the port, the center of the town and las canteras beach, not far from the historical centre 🏖️ wonderful location! Big, comfortable, clean room with super view! Great breakfast and delightful lunch or dinner in a cozy restaurant with fantastic views! Two parking places in walking distance. I truly recommend it ❤️
Stami Mourelatou
Stami Mourelatou
23:30 23 Aug 22
Wonderful hotel, next to the port, the center of the town and las canteras beach, not far from the historical centre 🏖️ wonderful location! Big, comfortable, clean room with super view! Great breakfast and delightful lunch or dinner in a cozy restaurant with fantastic views! Two parking places in walking distance. I truly recommend it ❤️
Diego Mendez
Diego Mendez
21:45 15 Jun 22
AC didn’t work. There were mosquitoes in the room. The bathroom had a sewer smell. Good location to visit the historic Center of the city, but too far away of the city beach and other touristic places.
Brian Won
Brian Won
21:29 13 Jun 22
As is inherent in any tall skinny round tower building, you're pretty defined by - and limited by - the architecture. This hotel is no exception to this rule.Worse, it's location, which does lead to some great views of the mall and the harbor past the mall, is sandwiched between two narrow one way streets. It feels decidedly unwelcoming.That said the staff are great and it's very very affordable.
Chris Harrold
Chris Harrold
08:01 09 Jun 22
Stayed here for the noght when our flight got cancelled got to say its beautiful and the views at breakfast are amazing
Andrew Cullen
Andrew Cullen
09:41 25 May 22
Nice hotel, nice rooms with plenty of space for the bed table and chairs. Fridge, coffee machine with complimentary water and coffee daily.Lovely views from the restaurant, rooftop pool and gym.The breakfast was excellent.Only a 5 minute walk to the restaurants and seafront. I would definitely stay again.
Salvador Dipp
Salvador Dipp
11:08 23 Apr 22
5 Stars all around! What a great hotel to stay in. The room provided was as reserved, very spacious and cozy. Bed was very comfortable, admin processes were very quick. Staff super friendly and helpful. The beach and other waterfront related activities are walking distance. There is a big mall across the street as well and a bus stop in case you want to right further for anything in particular...would definitely stay here again!
Tommy Juutinen
Tommy Juutinen
05:01 12 Apr 22
Best for us. Travelled with family member. We came back after six weeks from our previous visit. Got the best service from reception. Best regards to them who recognize. Will be back in the autumn again👍🏼
TeanoZ
TeanoZ
02:21 27 Feb 22
Great facilities. Rude staff. No where near 4 star service
Type X
Type X
10:42 13 Feb 22
Very nice room, competent and friendly staff, good breakfast. Everything just works here 🙌 and I would happily stay again! Thanks! 👍
Anna Nikolaieva
Anna Nikolaieva
15:56 05 Feb 22
first, photos and reality is to different! old hotel without reneview.second, we booked for the group see view and city view and part numbers is into garbage wall .so disappointed
matti Tiihonen
matti Tiihonen
14:21 04 Feb 22
Centrally located next to Santa Catalina park and Los Canteras beach , ,5min walk to bus station.Rooms are small 25 square meters and small balcony. nice and clean. Good housekeeping 10+Nice breakfast with stunning views.Really nice staff.
Very good Marriott brand Hotel. The staff at the front desk were really helpful and friendly. I got recognize as a titanium member and got a room upgrade which was very nice. A suite with a nice view. Service is perfect, location is convenient.The restaurant is a bit weird tho, i wanted to drink a cocktail but every day, they said " no cocktails tonight"
Billy McBain
Billy McBain
06:42 04 Dec 21
Good hotel, with very comfortable rooms. Nice staff.Breakfast is ok, but I think it is expensive for what you get. I think it is €18, and is a cold buffet.
Nice view but a bit worn down for a marriott owned property. The shower was lukewarm at best... For almost 400 euro a night i expect better guys...
Juha Tossavainen
Juha Tossavainen
13:30 08 Nov 21
Nice hotel with good views
Richard Leger
Richard Leger
18:09 10 Oct 21
As a Titanium member of Bonvoy, they did not disappoint! Junior Suite was very comfortable and spacious. Shame we didn't stay longer.
Stephen Baptiste
Stephen Baptiste
23:22 08 Sep 21
Nice rooms, food not too great, pool wasn't open and gym is very basic. Good location for shops and beach
Dianne Adamson
Dianne Adamson
21:14 12 Feb 20
Lovely place staff so pleasant and helpful would recommend it
Ian Mitchell
Ian Mitchell
21:32 22 Jan 20
Nice hotel, well placed for the harbour and beach. The old town is quite a long way away.
Benjamin Singer
Benjamin Singer
15:57 14 Jan 20
Hotel is nice. Breakfast top. But in the Bar, one week No Cocktails cause no Cocktail mixer.
Raimond Stokkel
Raimond Stokkel
11:58 06 Jan 20
Super hotel in the middle of las Palmas. Staff is very nice and helpfull. Room was very clean and the view great!
Federico Delgado
Federico Delgado
08:56 05 Jan 20
Great views from the upper floors (extra cost but worth it). Rooms a bit small but somehow understandable given the shape of the building. Friendly staff, clean rooms, decent breakfast.They could add some channels in English on the TV (why RT and not CNN?).
Spencer T
Spencer T
22:07 24 Apr 19
The stay was fantastic. This is a very central location in Las Palmas, and the hotel is very noticeable from many different points in the city, so it's easy to find your way back without a map. I recommend paying a little extra for the morning breakfast, where you can enjoy a panoramic view of the city early in the morning. The concierges were also very helpful, speaking fluent English and helping us order bus passes, taxis, excursion tours into the mountains, among other things. Overall, an excellent stay and we would love to return in the future!
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AC Hotel Gran Canaria Las Palmas room

Facilities within the AC Hotel Gran Canaria Las Palmas

The views from the rooms on the 13th floor and above are spectacular. The best panoramas can be admired from the three top floors, which are the 19th, 20th and 21st. On the roof top of the AC Hotel Gran Canaria is a circular swimming pool surrounded by sun loungers and umbrellas. This makes it the highest swimming pool in the city. One floor down is the highest suite bar and restaurant, with views not suitable for people with vertigo. Even the fitness studio has breathtaking views.

AcHotel Gran Canaria restaurant

The accommodation at the AC Hotel are fairly spacious, well dressed and come with all the common amenities. In each room you will find a mini-bar, flat screen TV, safe, desk and chair, telephones and a private balcony boasting great views over the city.

The hotel has stylish wooden flooring throughout, and they also have a pillow menu allowing you choose what type of pillow you want for your stay. The 24 hours room service will make your stay complete.

Seven different meeting rooms make this hotel ideal for a wide variety of events from small business seminars to big wedding banquettes.

WI-FI is available in all public areas of the hotel, in the room it comes with a daily fee. Private parking is available at a nearby location also at an additional charge.

This is a really nice hotel. It is central to the city and suits all social and travel needs. I have stayed here many times mainly because I like the views and secondly for its central location. The restaurant serves a rather complete buffet breakfast daily which gives you plenty of energy for a day out in the city. Lots of great bars and cafés just outside in the Santa Catalina park or on the Las Canteras beach front provide you with an alternative to eating in the hotel.

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