Abora Catarina by Lopesan
Playa del Inglés, Maspalomas Costa, Gran Canaria, España
Pago con Tarjeta OK
Parque Infantil
Piscina
Terraza
Vistas al mar
Wifi
Abora Catarina by Lopesan, Gran Canaria
Reviews – Recensiones
Basado en 5176 opiniones
Sam M
22:21 19 Nov 23
Great location between beach and town. Had a very comfortable stay in November, and well looked after by all staff. Super clean and very good sized twin room, with the option in ours including a pull down bunk bed which would make the room great for small families too I guess. We chose all inclusive. The restaurant had multiple themed evenings, and had a huge selection every day, particularly impressed with the salad bars. Snacks and both alcoholic and soft drinks were available all day also. Several good pools on site giving plenty of options, meaning that kids could enjoy their splash pools away from the adults. Hugely impressed.
Heli Näykki
22:07 15 Nov 23
Booked a 10 day stay with our three year old, and we've all had such a good time!The facilities are spot on, with plenty of activities for the kids, especially the children's pool area and kids club.Food is great and varied.You can tell they put a lot of effort in the entertainment, especially in the nighttime shows which are amazing...But the best part of this hotel is with no doubt the staff. Each one of the staff members have been so lovely and welcoming since day one, especially with our toddler who they always greet individually.Would definitely stay again!
Paul Rigby
13:45 06 Nov 23
Some minor niggles on check in, didn't get the family room we had booked but it wasn't a deal breaker.This was the first time we had booked a package holiday in over 20 years, and to be fair, it wasn't the hotel's fault that it has put us off from doing it again in the future, it's just not for us.Hotel I would say is quite average, nothing terribly wrong with it, just your typical package holiday hotel, very busy, long lines for most things.Pool could have been a bit warmer, but again not a deal breaker.Location to the sand dunes is good however.Just not really our cup of tea, a little too much hussle and bustle for our liking.The staff in the dining hall do a fantastic job as do all of the bar and reception staff.
Allan Macintyre
20:04 15 Oct 23
Just back from a family holiday (2 adults 2 kids) everyone had a great time. Plenty to do with 4 different pools and entertainment all day and night. Kids pool had a small waterpark. Having it spread out meant you could always get a lounger, drink etc and never too busy anywhere. Animation team were really good. Hard workers, always happy and always stopped for a chat anytime you seen them to try and amuse the adults and kids. The night shows they put on were really good quality. Good mix for adults and kids. Food was a good standard. Little repetitive sometimes but still good quality. Never had to queue for drinks as plenty beer and soft drink taps spread around for folk to help themselves to. Rooms were nice and spacious for a family of 4. Location was really good, close to the dunes, beach and shopping centres.Small minor point was the air con in the room wasn't the best but manageable.A great holiday had by all and will definitely be back here.
Andy Mawdesley
17:43 31 Aug 23
Brilliant time, brilliant hotel. Everything is well catered for. We arrived well after 3am after a delayed flight and were told straight away to help ourselves to drinks, sandwiches, cakes etc. We were in Room 206 a family room, big enough for me my wife and two teenagers. Had a small issue with Aircon and this was fixed within the hour, now that's service. Entertainment, food and the hotel were top notch. Would definitely recommend a stay here.
Tuc Janssen
11:53 30 Aug 23
Wonderful week away, staying at room 185, which has a refreshing private pool and is right next to the kids swimming area. Facilities, food, pool all of amazing quality.Beside that, the hotel and staff have been really accommodating to a special needs family.Thumbs up, would highly recommend.
Richard Bown
18:16 26 Aug 23
What a fantastic place for a family holiday! Location, facilities and entertainment were great, especially the foam pool party which both kids and adults thoroughly enjoyed! Food was lovely too and staff were very friendly and helpful. The entertainment team were especially amazing and worked oh so hard!We stayed at room 366 which had plenty of room and was kept cool thanks to the very much needed a/c. It was clean and quiet and the shower was great. The kids loved their complimentary pool bags too! We will definitely come back!
Connie Milnes
17:24 24 Aug 23
Room was spacious for a family of four (2 small kids) we stayed in room 417.Service was great, staff are very friendly and hard working including life guards, animation team, cleaning and catering department.Snacks always available and variety of cuisine at lunch and dinner were great cold food and salads always available.Pools were fab and the kids had a great time in the children’s pool with 3 slides ranging in different sizes to suit all.Shuttle bus to the beach was clean and on time.The area is clean and has some shops and bars close by.Will def be returning.
wikaaa
16:58 17 Aug 23
I really enjoyed my stay at the Abora Catarina hotel! The rooms are large and spacious. The food is varied and tasty. During your vacation you can try different cuisines, such as Japanese, Italian, Turkish or Spanish! The rooms are cleaned daily and the staff is friendly. I don't have any negative impressions. The hotel is great for both couples and families. Best Regards from room number 206!
Dan King
16:03 14 Aug 23
What a fantastic place! Would definitely recommend, we’ve been here for nearly 10days now with our 4 and 6 year old girls and they have had the best time.We stayed in room 474 which over looks the pond and it’s lovely and quiet. We had a family room which was more than adequate for the 4 of us, cleaned daily also.We have found the food to be amazing, plenty to choose from and very tasty! Staff are amazing and extremely friendly, our girls enjoyed a couple of sessions at the kids club and they said it was great, which gave me and my partner an hr to ourselves which is always nice.Evening entertainment is brilliant and the kids loved it.If your thinking of booking at Abora Catarina then you won’t be disappointed 😃
Richard Donnelly
14:26 14 Aug 23
Great clean and friendly hotel for a family break (room 252). Pools and water park are fantastic with no issues getting a sunlounger. Good selection of entertainment both during the day and night. Food and drink options are fantastic with the kids loving what was available. Would recommend the to family to family and friends.
Karl
23:41 11 Aug 23
Firstly the entertainment team here is first class! They made the holiday worth while. Leonardo,Lucas Angela and the others were first class. Cannot fault there hard work in the shows and daytime entertainment hours of comedy and things to do. Hotel more of a 3 star.. food average the evening meal probably the best choice . Drinks only one beer type. Food wise constantly available.Good range top of types.cups for adults a little small but being picky. Rooms decent we had a swim up room which was nice but bathroom looked tired and showers were horrific hot cold constantly so be careful with kids it could shock or burn them if not monitored. Towel situation 10 euros deposit to hire for the week then 2 euro every time you want fresh per towel seems wrong …. Overall good time here can’t be too negative but I must reiterate the hotels animation team are personally the best team I’ve ever seen on a holiday. I’ll remember these for many years to come. Shame it has to come to a end but those I’ll remember they made the holiday more than we hoped for. Would definitely recommend to anyone to visit especially if you have children .. would I come back???!! Yes we would and will do . So abouts management if you read this don’t lose your animation team there absolutely amazing don’t change them .
Claire Ross
17:39 08 Aug 23
Had a lovely family holiday here, staff worked so hard and never have we had such a great entertainment team, made the holiday so much fun.We stayed in room 226 and it was lovely, not too far away from reception but away from noise.Would stay this is a family hotel. Hotel could do with some TLC in the bathrooms but other than that perfect.
Dale Starr
18:51 07 Aug 23
We had a great time at the Abora Catarina. We stayed in room 364, and thoroughly enjoyed ourselves. We stayed with 3 and 5 yr old children and they loved it too. The children's pool was great, with a smaller, warmer pool - knee deep, and a larger pool that the slides feed into. Both great. The main pool was brilliant on the foam party day! There's also an extra pool that's usually a bit quieter.The playground was great but best on a morning before the sun. The shuttle bus is so handy and always on time.Alberto on reception was fantastic, helping us with all our queries.You won't regret staying here!
Sylwia Iwanowska
08:57 06 Aug 23
I highly recommend this hotel. Rooms clean, food delicious and available non-stop. At the pool bars, hot dogs, fries, hamburgers, pizza, cakes (large selection), salads, desserts and drinks including granita, sangria. Friendly service. The only inconvenience is the distance from the beach - it is very far and you have to go through the dunes (the path through the dunes - difficult access). The dunes are breathtaking in the evening. Pool for children are great.
Christopher Dunnill
18:14 31 Jul 23
We stayed in Abora Catarina (room 201, sea view at the quiet corner of the hotel near the dunes) this July with our family of 4, two boys aged 6&9. We would definitely recommend this hotel; location, fantastic hardworking friendly staff all around and with a special mention to the brilliant animation team. The hotel has a great multi cultural European vibe and reflected in its food, (fantastic salad bar) and 24hr snack bar(useful for my boys!). Great evening entertainment, games room, popcorn and top shelf drinks (if you fancy forfeiting cleaning for a day)!
Darren Hall
18:27 25 Jul 23
Staff have been nothing but attentive throughout the week at the hotel, from the maids, to the reception staff, bar and restaurant. A big thank you to them.The rooms are clean, cool and the hotel is ideally situated for evening strolls by the Dunes.On each day we had no issue finding loungers and umbrella. Food was first rare, especially the focus on local produce, which is an excellent idea.View from room 520 attached.
Susan Wanders
16:53 25 Jul 23
We had an a fantastic time staying at the Abora Catalina in room 165! The family room is spacious and nice and clean. We had a balcony over looking the play area and kids club which was perfect. The entertainment team were great and interacted with the kids really well. There was always something going on to keep everyone busy.Location is very handy and we liked to jump in a taxi at night to save the kids a walk which only cost a couple of euro.
Sanne van Amen.
13:46 21 Jul 23
Everything is nearby so we walked a lot this vacation. Hotel is great. The options and food in the buffet could be better but it wasn't bad. Would give it a 6/10. Hotel and rooms are cleaned everyday. Pools are great, enough sunbeds so always a free one if you want to get by the pool later on the day. View from our balcony was also nice, we stayed at 501, so we could see the dunes of maspalomas and the sea. I would recommend this hotel.
Vojtěch Dubský
11:54 14 Jul 23
I was very satisfied with my stay at this hotel. The rooms, the private pool, the food, the drinks, everything was great and very high quality. Lots of options and combinations of food, the food changed every day. The private pool overlooking the garden was perfect, and the peace. It is also close to the sea, but you have to cross the sand dunes, which is exhausting. I highly recommend the hotel, we were very satisfied with room No. 112.
Martin Kurka
17:08 11 Jul 23
Spend in this hotel 11 days and we were very satisfied. Food was good, enough variety and very tasty. Amazing staff! On bar, people around the pool and animators are making everything for your satisfaction and ALWAYS with smile on their faces. 🙂 We really enjoy this place and wish soon will be back. Room 486 with the nice garden views.
Maureen Reid
10:51 11 Jul 23
We stayed in Room 153. The room is spacious for a family of 4 and clean. The room was serviced every day with fresh towels. We have a nice pool view.The hotel is very clean and well maintained and the staff are friendly and helpful. This is our third stay in the hotel and we are looking forward to returning again in the future.
Vojtěch Dubský
10:20 11 Jul 23
I was very satisfied with my stay at this hotel. The rooms, the private pool, the food, the drinks, everything was great and very high quality. Lots of options and combinations of food, the food changed every day. The private pool overlooking the garden was perfect, and the peace. It is also close to the sea. I highly recommend the hotel, we were very satisfied with room No. 112.
Cheryl Brookes-bailley
11:29 07 Jul 23
The hotel staff kind and pleasant,rooms immaculate.plenty of pools, food plenty of choices. Entertainment team amazing . My son had amazing bond with Lucas,the shows that the guys put together in the evening were out of this world, brilliant costumes atmosphere and fantastic enjoyment for all ages. Games during the day were available,so kids and adults alike not bored. Well done to all staff 💯%.
Claire Durnell
15:41 04 Jul 23
Amazing holiday with amazing food. Staff always smiling and so welcoming. Would definitely come back and stay at this hotel. Extremely clean. Absolutely stunning grounds. Loved everything about the holiday and what a bonus to be able to see the sand dunes from our room (525).
helen gardner
14:50 30 Jun 23
Third time I’ve stayed here and everytime the expectations are exceeded. What a hotel absolutely beautiful, very clean and the staff are really friendly and very helpful. Highly recommend either for families or just a beautiful break. We have the best view from room 566, pool, beautiful scenery and can even see the sea and Dunes. Couldn’t recommend enough and definitely booking again
Rebecca
15:09 28 Jun 23
I was so anxious about this hotel especially as some people have mentioned that if you leave a 5 star review you get a free all inclusive day. My review isn’t for that it’s a genuine one.I found the room absolutely great, bed comfortable definitely had worse on some holidays, Air con good, lots of ants on the balcony so that wasn’t nice but we never complained as they didn’t come into the room so didn’t bother us. You do have to pay to rent the safe. Room cleaned everyday with fresh towels, pool is great! Has enough space to accommodate, although the lack of Parasols was a bit rubbish as you would see people trying to claim one very early in the morning. Some staff were friendly however when we first got there I went to get a drink from the self service section and a lady was trying to fill up the glasses and as I was in her way she huffed and puffed, rather than saying ‘excuse me’ or just wait 10 seconds for me to finish so that was mainly the downside to this place. Food is good and tasty with plenty of fruit and cakes for desert.Would definitely stay here again but staff should really be taught better customer service and because of this lady I’m giving 4 stars.
Rebecca Gregory
15:24 22 Jun 23
Mr and my husband stayed at the Abora catarina with our 3 children ages 7 , 2 and 2It was very clean, well kept and the staff have been amazing. There is entertainment every night and during the day for children and adults. The food was great with lots of choice available. We were in room 302 with a pool view and you can also see the sea, the room was cleaned everyday. We did walk to the beach along the front which was nice but there are steps with a small slope which we got a double pram it wasn't idea.Would recommend this hotel
James Dunham
12:22 21 Jun 23
Great hotel, amazing entertainers that put on some really good shows for both adults and children. lots to do for the kids they loved it. Food was very nice although quite repetitive with the options. Only downside is the location of the hotel as its more of an adult spot outside but it is very close to the sand dunes which are a great for a nice walk. We stayed in room 308 which does have a good view
Ma Francisca Almeida
16:12 12 Jun 23
Our stay at the Abora Catarina was truly remarkable. As a group of three, we found the all-inclusive package to be exceptional. It took care of all our needs, providing us with fantastic food, numerous activities, and prompt service.We stayed in room 337, which was spacious, clean, and well-appointed with all the necessary amenities. We thoroughly enjoyed the view from our room and the comfort it offered.The staff was super friendly and the food was always diverse and tasty. It’s so close to the amazing dunes. The all-inclusive is completely worth it since there’s always great food available at all times. It’s a great hotel for families with kids but also if you’re like us, only adults, and want a cool hotel with great service where you can relax and simply enjoy.We would highly recommend the Abora Catarina Hotel for anyone looking for a worry-free, enjoyable and high-value all-inclusive experience. Can't wait to visit again!
Ryan S
11:20 06 Jun 23
Absolutely brilliant hotel. We stayed in room 175 which is a family swim up pool room. It was perfect for the kids, I would definitely recommend. Firstly, reception staff are so polite, helpful and accommodating. Food was very good with lots of choice for both kids and adults. Lots of great drinks options in the all inclusive too. Local spirits and beer were very nice. Entertainment team are fantastic with lots to do for the whole family. Room was cleaned daily to a high standard. Swimming pools are great especially the water splash park. 100% recommend this hotel for anyone but specifically for families. 5 star plus!
JACQUI SHAVE
18:21 05 Jun 23
Hotel was spotless and all the staff were very helpful. We stayed in room 335, which was very close to all the amenities. Beds very comfy and rooms spacious. The food at the hotel was lovely, something there for everyone and different themed nights too so add extra variety to buffet. The animation team, though we were there as adults only, seemed to just work so hard, entertaining all day long. Loved the aqua aerobics, done that most days….. would highly recommend this hotel for couples and families xxxx
nicole barlow
10:02 09 May 23
Stayed here May 2023 (room 348) and it was brilliant! Its really good for kids, there is lots to do and keep them entertained. The entertainment team is very good - not your usual cliche shows, they were actually enjoyable.There is a good selection of food and drinks on the all inc. and staff are lovely. There are all inc food and drink options all day rather than set times.The hotel is within walking distance of many shops and restaurants.Would definitely recommend this hotel to others!
Lacsap Gglr
14:23 29 Apr 23
The hotel is fantastic.The hotel decor, cleanliness, the hotel restaurant with plenty of space for everyone.The food is amazing and lots of variety. The beds are very comfy. The hotel is spotlessly clean, and your rooms are cleaned every day. All the staff were very friendly and always greeting you in the corridors. The location is great, and everything is within walking distance. We loved our stay here and will be back.room number 367
DJ GrahamC
14:47 09 Apr 23
We have had a lovely holiday here! We are in room 409 so we are away from the hustle and bustle when in the room but only a 2 min walk to the action!! There is plenty going on around the main pool, music, dancing, games for the kids. The water slides up the other end are quieter and were the little ones can have fun whizzing down the slides, swimming in the pool and playing in the kiddie pool. I would certainly recommend this hotel for families without hesitation!
Ian Baird
23:17 07 Mar 23
This hotel provides a great winter break in the sun. All the staff are helpful and friendly which translates to the clientele as well. The food is good quality and there's plenty of drink (soft as well) to keep you hydrated. The hotel is clean, roomy, beds comfortable, with all the facilities you'd expect. The only thing you might want to bring is a travel iron although there is a laundry service in the hotel. The gardens are delightful with plenty of lovely spots to relax including a shaded pool area. We particularly enjoy the activities during the day (water aerobics, too many games to mention and even dance lessons) as well as professional entertainment in the evening. There's multiple pools, to suit various needs - a kids pool with water slides - main pool complex with jacuzzi and some rooms even have private pools.
Toby Best
11:07 24 Feb 23
My partner and I stayed at the Abora hotel and found it to be clean, well kept and the staff have been amazing. Entertainment every night and during the day for children and adults was very good. The food was great with lots of choice available. We had our own pool although we had booked the whirlpool room but the room we got, wasn’t the one we booked although it was great, really private and in excellent condition. Only thing would have made it better would have been a warmer pool as it was cold and to have got the room we booked but having said that we have enjoyed our stay very much. Whether you have children or not it’s a great hotel with lovely staff and great rooms. We stayed in room 117. Recommended 🙂
Tommy van Wallinga
17:44 23 Feb 23
Very happy with our week at Abora Catarina. We lived in room 167 and was very happy with the room, the pools and activities. The pools is not heated, but that’s the standard and is okay. We are very surprised with the food. It was great with great variety. The hotel should also have an alternative that is not “All-inclusive”. But it was perfectly nice for us.Thank you for the great service this week
三輪愛子
17:55 28 Dec 22
The hotel is fantastic.The hotel decor, cleanliness, the hotel restaurant with plenty of space for everyone.The food is amazing and lots of variety. The beds are very comfy. The hotel is spotlessly clean, and your rooms are cleaned every day. All the staff were very friendly and always greeting you in the corridors. The location is great, and everything is within walking distance. We loved our stay here and will be back.room number 350
Cortleigh H
17:18 17 Dec 22
Staff are wonderfully helpful cannot do enough for you. Chinese night was the best, the food was lovely on this day. At Breakfast theres plenty of selection from pastries, toast, yogurt, fruit, and fried food. The new kids area with the slides is good, my 3 year old and 6 year old had hours of fun here, and refreshments are never far away. stayed in room 314 with a garden view, beautiful view at sunrise and sunset and the room had plenty of space for a family of four. Lovely hotel.
Terry Jones
17:53 13 Dec 22
We've stopped here with and without little ones. If you are here over 1 week the food is repetitive, but always good quality. The rooms are let down by the bathrooms, just a little bit more thought on the issue of doors rotting because of water is required. Otherwise they are large and comfortable.Particularly worth mentioning is the staff, across the whole hotel, they are happy to help, fun to talk to and always looking for ways to make your stay better. Waiters remember you from visit to visit, even if 6 months has passed, bar staff know what you drink, and want to delight you every time.
David Lawrence
12:08 26 Oct 22
Just got home this morning from two fabulous weeks here and have this morning booked again for next year. This hotel and its staff have given us the most stress free break we have ever had. If we want to be with others we were, on days we wanted a quiet area to chill and relax we were able to find areas for this. Room was spotless, plenty of choices everyday for what to eat, ample drinks choices and reception staff could not do enough to help with every enquiry we made.It would be nice if there was an area of dinning area that catered only for adults, but we resolved by changing the time we ate dinner in the evening, so not a major issue.
Wendy Weijers
17:12 05 Oct 22
The room was big with a balcony and view on the swimming Pool. They clean the rooms very good. All the People Who work here are rally friendly and nice. The animation team is great and there is lots to do for young and old. The food is incredible! Lots of choice and variation. In short the stay was great and the hotel also!! We really recomment it!We were in room 153
Katy Church
16:39 18 Sep 22
PERFECTO!The Abora Hotel is a must visit! I havehad the best all-inclusive holiday of mylife with my partner at this hotel. Thestaff are wonderful; kind, friendly andalways willing to help. The food isdelicious, the entertainment is foreveryone, the pool is gorgeous, theatmosphere is incredible.We stayed in room 241 - with an amazing terrace, private sunbeds and a hot tub! Great view of the stage for performances. We will be staying here again!
Lee Rebecca
14:28 28 Aug 22
Our family has spent a wonderful week in the company of all the staff at Abora Caterina. The rooms are clean, the food is excellent and delicious with a good variety of dining during the week. It's amazing they produce so much food for so many with the quality kept high. Well done chefs.The pools are different in nature, we spent all our time in the pool with the slides and the kids had constant fun. The supervision of the lifeguards is brilliant and they ensure the kids all use the slides safely.The reception staff are wonderfully welcoming, knowledgeable, kind and great fun to talk to. Especially Oscar who gave us a word-of-the-day for the kids to learn some Spanish. He was brill!!!The cleaners are amazing, keeping our room tidy every day and saying hello all the time whilst blending into the background. The hotel is constantly kept tidy.Bravo and thank you from our family in Room 416
Liam 2
18:03 11 Jul 22
Lovely food, room was perfect and the bathroom was excellent, the water pressure was perfect. The staff have been brilliant and make you feel very welcome. The pool was clean and very fun! Best hotel ever, I would definitely come back here again!
Kyle T
22:49 23 May 22
Stayed here at the start of May 2022 for 9 nights. Can’t say anything bad about this place! The staff were friendly from the moment we walked through the door which was quite late due to our flights till the moment we left (even let us use the inclusive facilities till we got picked up in the evening. The room was clean, quite modern which was a nice touch and was plenty of room to relax. Our room was towards the end of the hotel which we did prefer as it was quieter but there was plenty of action in the main area of the hotel from mini games in the afternoon at the pool then the evening shows. The food was varied on each day, mainly steak, chicken, pasta, fish, pizza and plenty of breads and salads. The all inclusive drinks were spot on, plenty of cocktails were part of the all inclusive which was good and varied. In the area there is also really nice restaurants too if you want a night away from the hotel for drinks and food. Booked for December 2022 already so look forward to returning then!
Jagdish k
18:26 06 Apr 22
The hotel really works hard to go extra mile to do better. Food is amazing drinks served whatever you like. Really close to the dune. Good price and excellent service. I was really impressed.
Linda Lintern
15:31 06 Apr 22
The choice and quality of the food was excellent. Staff were efficient and friendly. Lots of other guests we chatted to kept coming back. We'll definitely go back again.
sue blunt
20:41 29 Mar 22
Really enjoyed our stay here, beautiful hotel, very very clean throughout. The rooms are lovely as are the beds 👌so comfy. Food.... You must try the soup even if you don't like the name of it... The main dishes... You'll never go hungry that's for sure. Very close to the dunes, if you come out of hotel turn right, walk towards the Riu, then walk through the arch, you'll be at the dunes, amazing sights. This holiday was a last minute trip but so happy we found this hotel.
Christian Javier
10:26 20 Mar 22
-Had a wonderful stay for one week during march 2022.-Good price/quality-Well located and nice installations-The personnel overall was very friendly and well prepared. (special mention to Marcos from the restaurant. Our group included a baby, and Marcos was just always very attentive, trying to anticipate what we may need, giving recommendations. Really improved our experience even more)Well done Abora Catarina team 🙂
Caroline MacLeod
17:56 11 Mar 22
Great place to stay. staff so friendly and helpful. plenty activities throughout the day to keep you busy and plenty of space if you just need some peace. Childrens disco then entertainment every night.. free bus down to the beach daily.. plenty of choice for meals, snacks and drinks.. been twice now and will certainly return
Gillian Leith
12:40 06 Mar 22
Hotel was lovely and clean, very modern. Staff were very friendly and nothing was a problem for them. Food was excellent with plenty of choice. They even delivered a bottle of wine to our room because it was my friends birthday...top class customer service.
Paul Riley
18:14 04 Jan 22
Couldn't really fault this hotel or the staff. Yes - it's a little battered in parts but nothing significant. The staff couldn't be more helpful - its all inclusive but they still really want to do their best and put effort in when it would be quite easy for them to take it easy a bit. The food was plentiful and tasty - particularly the New years Eve dinner. And unusually in my experience - drinks and snacks (albeit only sandwiches and wraps) were available 24hrs a day. All in all a great stay and I definitely would go back.
Michelle Rhodes
09:35 19 Dec 21
Fantastic hotel and staff. Really clean and very COVID safe. All staff were always polite check in was a breeze and cleanliness of rooms and hotel was five star. Rooms were big and well presented along with balconies. Good variety of food and well presented. Bars are well stocked with premium drinks. Only thing would say the pools are very cold could do with heating. Entertainment staff are amazing and work very hard. Would highly recommend and definitely would return.
Brian
19:40 14 Dec 21
Clean and well maintained hotel in a good location and great housekeeping and staff but not recommended if you want a quiet, relaxing break. Very noisy due to extended family groups with lots of children being accepted by the hotel. During my stay small children were handling food at the serving points and then leaving it for other guests. Impossible to relax by the pool with ball games being played. This was my second visit but probably my last. I am sure it will suit some people.
sue blunt
09:29 11 Dec 21
Really enjoyed our stay here, beautiful hotel, very very clean throughout. The rooms are lovely as are the beds 👌so comfy. Food.... You must try the soup even if you don't like the name of it... The main dishes... You'll never go hungry that's for sure. Very close to the dunes, if you come out of hotel turn right, walk towards the Riu, then walk through the arch, you'll be at the dunes, amazing sights. This holiday was a last minute trip but so happy we found this hotel.
Rikster 675
14:21 03 Dec 21
Since I was there, the hotel has a new owner and a makeover. I am not sure if the atmosphere is changed but it looks a bit sterile. Nevertheless, I had a wonderful experience in Catarina so its worth every star of the maximum of five
stephen.hildas
05:24 21 Nov 21
Friendly, efficient, helpful Reception staff. Attentive waiters. Excellent food: good selection, well presented. I have a large room in a quiet location overlooking garden. Everything everywhere is very clean. No complaints. Will I come here again? Yes. I hope so.
giuseppe coratella
11:05 19 Nov 21
Very nice hotel and very clean.We found few issues though, one was that it's not maintained properly, a lot of rooms have their door numbers missing, our shower screen was leaking from the bottom because the silicon was loose, the bathroom's door the paint was coming off at the bottom and most of it people at the entrance of the buffet are scanned the bedroom's card but they don't offer to the customers to clean their hands with alcohol gel even though it's sitting there. I have reported this to one of the hotel manager half way through the holiday but nothing did change. I've seen people going to the toilet and not washing hands and then they might go to the restaurant touching utensils where we put or collect our food. Either than this the hotel and restaurant cleanliness are very good.
KillStyle97
15:30 05 Nov 21
Very nice staff, tasty food, lot of animations for kids made by so positive people. Rooms are clean and hotel is placed in a good location. I can recommend this place 🙂
Fred Shaw
12:51 28 Oct 21
Animation staff very good staff friendly and well drilled in clearing food away and keeping tables clear room was always clean and tidy restaurant felt like a up market cafeteria food good and plenty full catered for all tastes but was chaiotic to me some sort of structure should be in place threw breakfast lunch and evening meals other that we have had a nice break
Sir Boris Dumpling “Jojo100”
08:10 21 Oct 21
We stayed in the Catarina just prior to the pandemic commencing and loved every minute of it. We chose the Catarina owing to its naturist area which suited our needs. That along with all inclusive, a great room and friendly staff made it a hotel that we would go back to. as we know the area very well it was an easy walk to the Yumbo centre and in the other direction the Maspalomas sand dunes and the beach. We had a wonderful stay and cannot wait until we feel safe to fly and return.
John Smith
08:50 05 Oct 21
Not really 24 hour all inclusive, after 11 pm can only get wine or beer and a prepacked sandwich. Adult only solarium very scruffy.Décor could do with tidying up, food nice but cold. Hotel was a little disappointing.
Donna Bradshaw
07:59 21 Sep 21
Just got back home yesterday our stay was amazing we was in room 247 great views .food was really good loads of options.all staff at this hotel reseptionst . bar staff..and restraunt staff are all hardworking and still have time for a smile and an hello. A special mention to the animation teamWow they are fantastic. Thank you all for a brilliant hoilday and will definitely be back ..
IAN GORMAN
13:57 20 Sep 21
Really good, service and staff excellent, food 👌good plenty of choice. Recommend to anyone who likes hotel life..
Jg Gr
16:34 18 Sep 21
Nice rooms. Excellent food ( the best i ever had in an hotel in Spain). Friendly staff.
graham heath
11:48 15 Sep 21
Great food lovely rooms and friendly service
Helen Wingrove
19:52 13 Aug 21
We visit this hotel 2/3 times a year and can't wait for the pandemic to settle so we can return when restrictions are ceased.The rooms and facilities at the hotel are modern, clean and cater for all age groups. The adult only rooms have great views over the dunes and mountains. The facilities for children are amazing and the entertainment team work tirelessly to make sure all age groups are having a good time. The evening shows are enjoyable and a credit to the work the team put into them.There is a small gym with a varied DB weight range, although some 2 and 3 kg would be nice for a weakling like me. There is also adequate cardio equipment.The hotel is situated not far from the famous dunes and the promenade walk to PDI.We've always been made welcome by all staff and impressed they remember us when they see so many guests.There is a lovely barman in the bar downstairs who is always friendly no matter how much pressure he's under and the very tall waiter who we think is called Noe always greets everyone with a friendly smile and kind words no matter what your age. We can't wait to return to see all these friendly faces again after a tough couple of years for everyone.We'd recommend this hotel above any others in this area.
Victor N
14:34 07 Jun 21
Can't wait to be there! Cya soon!
Victor N
09:32 28 May 21
Hello, we have a vacation reservation for June 15, i hope the hotel will be open by that date? Thank You! Cya in 18 days!
Haych Phoenix-Stones
18:24 19 Sep 20
Nice hotel, good food for an all inclusive. Working hard in difficult conditions.
Robyn Daniels
17:17 19 Aug 20
Great for all ages! If you are a fellow fish lover you will be over the moon with the veriety and freshness of the food, by the pools there are always free sunbeds unlike at other hotels I've vacated they have an all day bar wich you can get hot and cold foods inbetween meals. The beach is not that far if a walk but you do have to walk a lot of steps or optional ramps. Ifyou are part of the LGBTQ+ community it seems like a very accepting and accommodating place. If you have children there is night entertainment, a kids club and a small arcade.
black NASTY cat
20:57 10 Aug 20
Wonderful place, delicious food, it's some kind of heaven on earth🥰
Lee Sessions
20:12 24 Jul 20
Impeccable service and quality food. Sets the bar high for 4 star accommodation. Company shows how you can be perfectly covid safe in a hotel. Nothing to worry about.
Claire Drake
15:02 08 Mar 20
Food wine staff were all good but the lack of Parasols forced us to use the beach every day. 12 Parasols around both pools with 400 /100 sun beds in 25 degrees heat was poor service. Also people saved beds all day with towels until 3pm and returned to hotel to use them. Your policy states this is not to happen but staff unable to ensure people do not save sunbeds.
Abora Catarina by Lopesan, Gran Canaria
