Gloria Palace Amadores, Puerto Rico, Gran Canaria
Reviews – Recensiones
22:19 27 Jul 22
The staff is outstanding. From reception to Horeca. Everyone is doing their utmost to make your stay a pleasant stay. We did go there with 4 people (parents and two sons) and booked two rooms. When we arrived they could make it a double room with doors in between - so it was kind of a family room. And no extra charge for this. Also the beds are of good quality and the rooms are clean.
11:31 25 Jul 22
We absolutely loved our week stay at Gloria. Location is great and the views from the hotel are amazing. Friendly staff and clean modern rooms with a good size bathroom and balcony. The entertainment team was superb. A special thanks to Connor and Pablo, these guys are amazing, full of energy and fun. They made all guests feel special. I would definitely recommend
22:05 10 Jul 22
Excellent holiday, would definitely come back and would also recommend all my friends.The staff is working so hard, they are doing great, the entertainment is the best, kids are so happy!Unfortunately I've seen brits leaving rubbish behind them at the pool at the end of a fun day they had and the rubbish bin was just next to them or they are placed everywhere in and around the hotel.Overall I must say that we are really pleased, great value for money!Thanks for making our holiday special ❤️
Geraldine O Connor
16:09 10 Jul 22
Myself and my husband along with another couple spent 1 week in your fabulous hotel, the last week of June. I can highly recommend this hotel. From the moment we enter reception the staff were very nice and were extremely helpful. Food was amazing, facilities were excellent.I can't wait to stay there again. For longer next time.
15:31 08 Jul 22
Superb hotel in a great location.Short walk to Puerto Rico town and beach or slightly longer walk to the Amadores beach.I prefer the Amadores beach walked it each day.Good entertainment each night, food first class as are the friendly staff.Rooms of very high quality.Great choice of drinks on offer.Lots of choice for where to be seated day and night, the snack bar was where we spent most of our time as the service was great.Highly recommended for a stay and will come again.
20:20 20 Jun 22
Just returned from a fabulous two weeks at the Gloria hotel. Rooms are really spacious, clean and modern. We were half board and I’ve gotto say I was really impressed with the food; lots of variety and service was great in the restaurant, staff work their behinds off and make you feel very welcome. The entertainment guys were superb; Connor and Pablo are amazing and make every single child feel special and included-the energy they bring needs to be bottled and sold! Pool is lovely, and the refurbed kiddie section was great. Only criticism here is they need more staff during peak hours in the pool bar as having 1/2 just isn’t enough. Overall it is a great hotel, you won’t be dissatisfied and I’ll definitely be recommending to friends and family.
18:12 13 Jun 22
Spa: A bit surprised with mixed bathrooms and changing rooms, no men or women all together, bathrooms very dirty and stinky, impossible to brush hair next to the bathroom as the smell was really provoking. (By lunch times, cannot imagine by the end of the day) When you get in early you can get som fresh apple or water, by 11 am no plastic cups for water or apple left. The view is the best! Cleaning and sanitizing is something that should definitely be improved as during our stay we saw absolutely nobody from the cleaning team.
16:18 10 Jun 22
This is our 3rd time at this hotel and I doubt it will be our last. The rooms have had a make over since COVID and are even better. The new kid's splash area is brilliant and my 5 year old loves it. The children's entertainer is brilliant with the kids and they all love him. I would recommend this hotel to anyone with or without children.
20:09 12 May 22
Reception 🙁 :We asked Jose at the receptionist what the extra charges were that we had to pay for and apparently we were not able to know - this is already ridiculous to hear! So Jose asked David Gonzalez to assist us and his first question to us was "what do you want?" In an aggressive and rude manner like we were the inconvenience. He made us extremely uncomfortable, upset and disappointed with how he was speaking to us.Pool 🙂 :The infinity pool is very beautiful and clean, definitely the highlight of the hotel!!Restaurant service 🙂 :Service was really good from Maria from the restaurant. Thank you Maria for looking after us :)Food :/ :Food was okay, some days were better than ever. Sometimes it seemed a bit repetitive but nothing bad.Extra charges 🙁 :Note that they charge you for extra on some odd things like €0.50 just to change your pool towels (after you have paid €10 as deposit). They charge you to use safety deposit boxes and quite a few drinks are charged extra too so make sure you look at the list of what is included and what is not.
08:18 09 May 22
What a great place. Right at the ocean. Two beaches few minutes walk away & easily accessible (there is a lift down to the ocean walk). The rooms are very spacious. Food is great. The spa is absolutely fantastic.
14:30 26 Apr 22
Excellent location and service. Front desk granted our room request preference. Room is quite dated but clean and spacious. Reception area needs updating but overall hotel facilities are really good and functional. Would definitely come back here simply because of its location and service. If you prefer a modern hotel, this is not for you but if you like serene view and good walk to the beach, this is it.
10:19 16 Apr 22
A perfect place for a family holiday.Staff are friendly and helpful and there is plenty to keep the kids amused including a playpark, water slides and daily children's entertainment.There are two lively resort beaches within less than half a mile that can be easily walked to along pedestrian pathways.Onsite facilities are lovely and the plentiful and ever present staff keep the rooms and common areas in tip-top condition.This is our first stay here with our boys (7 & 4) and they want to live here now.Will definitely come again as everything is completely at your fingertips and totally hassle free.
21:51 12 Mar 22
Great location with all rooms having a sea view and facing westwards for sunsets.Room was dated and could do with a lick of paint to cover all the marks on the bedroom wall. There was also a problem with the shower which flooded the bathroom each time we used it due to the shower tray not having a lip on it to keep all the water in.Good service in the bars and restaurants in the hotel, but do you really need to have a daily charge to use the room safes? Should all be part of the service for guests safety and security.Reduced to 2* after standard generic reply which didn't address any of the issues raised.
09:11 13 Feb 22
Really loved this hotel. The location and views are fabulous. Easy walk to Amadores and Puerto Rico beaches. On arrival we looked at the very steel hill to reception and thought we're not going to enjoy that but there is a lift from hotel to promenade so no problem. The restaurant terrace is a delightful place to eat. We were made to feel very welcome by wonderful manager Juan and superstar waiter Eduardo
18:38 12 Feb 22
This area of Gran Canaria has a micro climate so it seems to have a very high percentage of sunshine and decent temperatures all year round.Hotel is excellent value with generally an older clientele staying during the Winter season. Food is hard to better anywhere and given the Covid situation the staff do a great job keeping everyone happy 😊.A must for value for money 💰.
19:43 09 Feb 22
Dear allI would like to take a moment to say thank you for a very enjoyable stay last week in your beautiful hotel. Staff were excellent, so friendly and helpful and in particular Conor who made our children's experience one to remember. Would highly recommend this hotel and will definitely return.Fionnuala Hollywood
00:00 08 Jan 22
Amazing hotel great staff throughout. Food and restaurant Amazing. Pool and drinks 🍸 1st class. Enjoyed our stay will return 😊
11:50 05 Jan 22
Absolutely loved it here the rooms are gorgeous clean and spacious the food well what can I say but fabulous we never had a bad meal the only down side is the ordering of drinks in the bar its all a bit hit and miss waiters didn't have scanning machines or the wifi didn't work so they would order again so you ended up with two lots of drinks just make it all cash which I personally like anyway other than that keep doing what you're doing
16:55 20 Nov 21
Fabulous hotel and location.Rooms are very spacious, and the views spectacular. All staff we're very helpful, and friendly.Strongly recommend if you are planning to holiday in Peurto Rico and want a bit of luxury.
J AND M HAMMOND
15:53 14 Nov 21
What a fantastic place this is. We've been several times. Staff are always friendly and helpful, wanting to enhance your holiday experience. Love it here
10:09 06 Oct 21
Fab hotel with lovely sea views from our room. Food good and service excellent.
14:22 01 Sep 21
We spent our honeymoon in this hotel and I rate 2 stars only because of the following issus during our stay:-The room service was not good at all and every day we had a problem, for example there were no towel in the room or the tissue were empty or the cops were not clean and we had to go to the reception each time because the telephone in the room did not work!-The elevators were all the time full and busy. there were only three with capacity of 4 or 5 people for thausands of guests! Unbeleivable busy at the time of dining and breackfast.👎-The indoor swimming pool was closed and there were no information on the website before booking the hotel.👎- There were no free water in the restaurant for dinner time. Even for the guests with half board.In total, it was much less than our expevtation of a 4stars hotel!Thi
21:27 31 Aug 21
Is a nice hotel,but the beach is 1km away and the boulevard is a joke. Room are very good but no privacy on the toilet and shower in the room. View is magnifiek
16:24 15 Aug 21
Positives:Rooms were comfortable and air conditioned with a nice view of the ocean and the housekeeping was nice to give me extra water bottles, plus the Spa had a good massage service.Negatives:Reception was awful, took between 10-30 minutes to speak to anyone as there was always a queue, 5 desks available but only ever 2 members of staff on reception at one time, the service received was also very Bias towards the Spanish, I noticed they had a much better service than myself or anyone else visiting from other countries.Restaurant, The food was not pleasant at all, 95% of the food was pre-heated under lamps and had gone soggy, there was very little choice in terms of edible fresh produce – this was the same for breakfast lunch and dinner service.The shower in the room, was always switching between too hot and too cold, every day no matter the time it was being used, also considering the price was nearly 100 euro a night I would have expected some decent shower shampoo\conditioner be available, had I known it was some cheap stuff I would have packed my own. I mentioned it to reception about the water and they said no maintenance was available and to come back the next day, which would mean another very long queue just to speak to someone.Pool area on roof, you would expect this to be for adults mostly considering it’s a nudist pool area but people insist on bringing their kids up even though there is a designated area on the lower floor for kids with an entire facility for them to be annoying on their own and the Spanish for some reason think that leaving a blue towel on the chair means they can have that sun bed for the entire week, leaving you with not a lot of decent chair options with sun, when I attempted to move a sunbed the Spanish would bicker in Spanish and what would appear there displeased I moved there chairs slightly to get some sunshine.The Lifts, really bad generally but with covid there was families not letting you in the lift and you would sometimes spend 10 minutes waiting for an empty lift or use the stairs.The entertainment at night was awful, just singers but I understand that it may be difficult to provide better entertainment with covid, but the bar price was ridiculous at 11 euro for one drink.I did complain to the relations department at the time and was offered an upgrade to all-inclusive for the last day but unfortunately this did nothing for me as the food was so bad I would not have given it to my dog.I have stayed here before and it was significantly better, unfortunately this time around it was just stressful and on the most part unpleasant and the overall advice I would give to anyone considering staying here is if you are Spanish, go for it. If you are not then I would look elsewhere as you will not have a pleasant stay, also worth noting if you rent a safe while staying here they will sneak a nightly charge in without informing you until you check out.
14:30 14 Aug 21
Beautiful hotel. Rooms very nice. Spa also great experience. Very relaxing. Food only okay very repetitive. Was half board and would not like to all inclusive. Conor the entertainer was excellent, so friendly, full of energy, really brilliant with both kids and adults. He made it his business to know everyone by their name. Should get best employee at the hotel. Also Carlos at reception was very helpful. Over all a great holiday was had at this hotel . Michelle Ireland.
15:43 19 Jul 21
We just arrived. Now this trip was booked in June. My friend and I came to Spain for a month 2 weeks in Valencia. 1 week in Barcelona and 1 week in Las Palmas Canary Islands. Valencia was awesome very tranquil a lot of excursion . Barcelona was fun vibrant felt like I was back home in NY a lot of sight seeing. We thought Canary Islands would be the icing on the cake. Wrong. I don’t know who wrote these reviews. I am now skeptical of online reviews. For starters no one contacted us regarding the transition from airport to hotel. I emailed got no reply and therefore had to spend $75 to get a taxi to the hotel. 2nd there no testing center on-site it’s 15 min away and it’s not free. Second, there no one to help with luggage. No welcome when you come in. No one happy to see you. It’s just very lackluster and for the amount of money we spent I really was looking forward to this vaca. My family and I have only stayed at 4/5 star resorts and we believed we were staying at one but I will never come back here again. 3rd, no air in the room, perhaps they believe the breeze is enough, not when you’re going through peri-menopause. 4th- The wifi doesn’t work in the rooms 5th The room, outdated small for 4 ppl. They just threw a sliding bed in the middle of the room. Bathrooms have no door shower has no door toilet is see through door. Maybe it’s a European thing but we stayed at 4 different hotels in Spain all 4/5 star and all of them had doors wifi and AC. After lugging our bags to our room and coming out to grab water and a bite to eat, here where I am ready to request my money back. Now we are a family of color and I have seen the waiters by come pass us several times but scurry to a white group who just sat down. We have booked all inclusive and the all inclusive menu is just sandwiches, pizza and burgers. I tried to order salmon as I do not eat meat and they told me no. Room service is NOT included in the all inclusive. We have children and only book all inclusive when we traveling with our kids. I am really not happy we are here dor the remainder of the week. In any event pizza is good.
16:27 11 Jun 21
I have visited this hotel over 8 times and every time it’s just gets better and better.I can’t wait to be back in the summer ,well done for being such a fabulous hotel.
15:11 24 Apr 21
We stayed in this fabulous hotel only once before but have booked for January 2022 last year we went to Tenerife personal I didn’t like one bit of it we paid top money and I couldn’t eat a bite food was catered for German’s only but I remember The Gloria Palace for the wonderful huge bedrooms incredible views and fantastic food 🥘 no more trying something drifferent my Winter are now only going to be spent in The Gloria Palace I loved it . Staff so friendly and helpful. So what with Covid putting a stop on everything I’m really looking forward to my first holiday in 2 years can’t wait to go back in January to this fabulous hotel and get spoiled.
14:06 24 Feb 20
I like this hotel! The people are helpful, the room is clean, the food is excellent. There are two swimmingpools, and you can see the sea when swimming. I will love to come back!
21:02 21 Feb 20
Fantastic hotel with great accommodations and views, very central albeit on a cliff!, food wouldn’t be to everyone’s taste, we did B&B which was sufficient to be satisfied we didn’t choose full board.One massive issue, why does a hotel that relies on lifts for everything have such a poor service, at least 75% of our time there one if not more of the lifts were out of order, this needs to be sorted out immediately.
13:54 12 Jan 20
Excellent location and service. Front desk granted our room request preference. Room is quite dated but clean and spacious. Reception area needs updating but overall hotel facilities are really good and functional. Would definitely come back here simply because of its location and service. If you prefer a modern hotel, this not for you but if you like serene view and good walk to the beach, this is it.
16:31 11 Jan 20
Excellent room very clean and spacious with balcony sea view. Excellent and plenty food of good quality breakfast lunch and dinner. Wonderful staff. Its paradise
17:07 08 Nov 19
Great hotel. Location and pool areas was perfect. Great food and very clean. Only thing dragging down the overall score was the hassle to get pool-towels in the reception. In most hotels this takes about 10 seconds but here it took minutes due to need of signature, roomnr and sometimes (depending on who you meet) a deposit.So please make this smoother, would also cut the line in reception by a lot.